{"id":129354,"date":"2023-07-10T09:10:16","date_gmt":"2023-07-10T09:10:16","guid":{"rendered":"https:\/\/www.phorest.com\/?p=129354"},"modified":"2023-07-10T09:10:16","modified_gmt":"2023-07-10T09:10:16","slug":"give-your-clients-product-recommendations","status":"publish","type":"post","link":"https:\/\/www.phorest.com\/ae\/blog\/give-your-clients-product-recommendations\/","title":{"rendered":"Give Your Clients Product Recommendations from the Experts They Trust\u2026You!"},"content":{"rendered":"\n

It\u2019s week three of the biggest new feature release in Phorest history, the Phorest Summer Collection. Have you been following along? This week we will focus on Expert Recommendations, a tool that helps your team sell more retail, available on the new P<\/a>horestGo 2.0 app.<\/a> <\/p>\n\n\n\n

In a world as fast-paced as the hair and beauty industry, you need technology solutions that can keep up.  Phorest prides itself on keeping its finger on the pulse<\/a> when it comes to your business requirements.  Every day, Phorest teams meet with business owners and their staff virtually and on the salon floor to learn about what they need from a salon software system. Conversations with people like you have inspired the features in this year\u2019s Phorest Summer Collection. <\/p>\n\n\n\n

Based on our research with hair and beauty clients, 48% of clients<\/strong> are influenced to purchase retail when recommended by their service provider. One in five<\/strong> people is strongly influenced<\/em>. However, when we asked the people who aren\u2019t currently buying products from their salon or spa, 54%<\/strong> said that they want to, but they haven\u2019t had a conversation with their service provider.  <\/p>\n\n\n\n

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From your expert consultation to your expert recommendation\u2026.<\/strong><\/h2>\n\n\n\n

Ideally, your team will always have a conversation about retail while the client is in the chair or at the reception desk, encouraging them to leave with shopping bags in tow. However, we know that this doesn\u2019t always happen. Is the staff member a bit shy? Too rushed? Or worried about coming across as \u201cpushy?\u201d Even if they deliver a textbook upsell every time, clients often want time to think about it. <\/p>\n\n\n\n

With Phorest\u2019s Expert Recommendations feature, your team get a second chance to make the sale. Now they can follow up with clients directly after their appointment via text message with links to recommended products in your Phorest Online Store. <\/p>\n\n\n\n

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