{"id":147652,"date":"2024-10-11T11:11:12","date_gmt":"2024-10-11T11:11:12","guid":{"rendered":"https:\/\/www.phorest.com\/?p=147652"},"modified":"2024-10-14T15:32:07","modified_gmt":"2024-10-14T15:32:07","slug":"celebrating-success-with-the-2024-phorest-client-experience-awards","status":"publish","type":"post","link":"https:\/\/www.phorest.com\/ae\/blog\/celebrating-success-with-the-2024-phorest-client-experience-awards\/","title":{"rendered":"Celebrating Success with the 2024 Phorest Client Experience Awards"},"content":{"rendered":"\n<p>At Phorest, we believe that every salon experience should leave clients feeling not just pampered, but absolutely delighted. That\u2019s why we\u2019re thrilled to announce the winners of the 2024 Client Experience Awards \u2013 an annual celebration of salons, clinics, and spas that consistently go above and beyond to deliver exceptional services and unforgettable experiences.<\/p>\n\n\n\n<p>Each year, this prestigious award recognises the Phorest salons that have earned top-notch ratings and reviews from their clients. These businesses are the shining stars of the hair and beauty industry. We\u2019re proud to celebrate their dedication to client care.<\/p>\n\n\n\n<p>But that\u2019s not all \u2013 this year, we were so excited to honour some of our winners that the Phorest team went out to hand-deliver awards to the salons, clinics, and spas located near them. It\u2019s been an incredible journey of recognition, and we\u2019re delighted to share in the joy of these well-deserved achievements.<\/p>\n\n\n\n<p class=\"has-text-align-center\"><img decoding=\"async\" width=\"306\" height=\"428.99999999999994\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXdyBdynKiBoOJDS0qvXvCmzXs6_sM-0HWOR2_Qxf9VCpVTCPkd9_MhE7iIbrf4PGtmOk-FJnyyWUPNLwSkG4CcuMOVRvhv9VEPMB2CMuiRBeaGG96DflG-0qHsJTVVupwkkMBphS6F7biEiNRZ2PG3In34?key=mRQfM4Ld82jBVid33HSegw\"><br><em>HF Hairlounge, Oberhausen, Germany.&nbsp;<\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What Is the Client Experience Award?<\/h2>\n\n\n\n<p>The Phorest Client Experience Awards are all about celebrating hair and beauty businesses that truly understand the importance of client satisfaction. They are awarded to salons that consistently receive outstanding reviews and high client ratings on the Phorest system; an average of 4-5 stars from at least 60 reviews over the past 12 months. It\u2019s more than just great haircuts or beauty treatments \u2013 it\u2019s about delivering memorable experiences that keep clients coming back, time and time again.<\/p>\n\n\n\n<p>These businesses exemplify the best of what the salon, clinic, and spa industry has to offer, demonstrating the perfect blend of skill, service, and client care.<\/p>\n\n\n\n<p class=\"has-text-align-center\"><img loading=\"lazy\" decoding=\"async\" width=\"498\" height=\"373\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXebkezc9bXSsBY1yTxJepj3hLLd9QOoTGLgjHDaLXbXeIpH1yk8D08IcnZsZR5RSx9GpgYVQq6hAHCav1-HustCRVCJlnX_P6iTddMqAbuWOmYDkdxa61favEHxyeHrWCNEPpNA2uHyqFn7sw30A_PzueTi?key=mRQfM4Ld82jBVid33HSegw\"><br>Hairlough Barbers, Dublin, Ireland.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">A Special Delivery \u2013 Hand-Delivering Awards to Winners<\/h2>\n\n\n\n<p>This year, we had the pleasure of doing something we\u2019ve never done before \u2013 hand-delivering the Client Experience Award to salons, clinics, and spas across the globe! From Ireland to the UK, USA, Canada, Australia, Finland, Germany, and beyond, the Phorest team&nbsp; hit the road to personally celebrate with these award-winning salons. It\u2019s not every day you get to meet face-to-face with these incredible teams, and we were honoured to share in these special moments.<\/p>\n\n\n\n<p>To us, it was more than handing over an award \u2013 it was about connecting with our community, hearing their stories, and even offering a bit of ad-hoc support where needed!&nbsp;<\/p>\n\n\n\n<p>And we got there anyway we could- check out our Head of Product, Mikey below- braving the roads of Galway, Ireland, on his bike to hand out awards in his area!<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXfl4OiULcp67cvDz8C1E5KD-94_poVTTyKeuHGHg7FmkHwXKnE1DB_A_ZBsc232r1v7RSgbJ1_9OiOqSQLp2MqWier-s6w4WbXL79bA2UsGnhUqMDYIlFCI2tqbMtUg8gsPfqXHVWXlhRMFpyxl0sgHHx-L?key=mRQfM4Ld82jBVid33HSegw\" alt=\"\" width=\"443\" height=\"591\"\/><\/figure><\/div>\n\n\n\n<p>Another stand-out moment was at Hazel &amp; Haydn Hairdressing in Birmingham, England, where we were greeted by their adorable dog at the reception desk.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter is-resized\"><img decoding=\"async\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXf-ZTcKYlxVozODmoscs54gCCHOVG5mqzuwP2wi0OMfyOqTNm9O2UYlkyBqu9LvktV0IcFN0suw_XxZWIM3ABgFY5slnhmFd2oLAmhyh29cUR8SIBezahvITYcAgYiWwl-trsYsermvuMqEwgqK38c-96Q?key=mRQfM4Ld82jBVid33HSegw\" alt=\"\" width=\"-158\" height=\"-210\"\/><figcaption>Alan, the resident dog at Hazel &amp; Haydn.<\/figcaption><\/figure><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img decoding=\"async\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXfnzKmxb12LgJGDrZtU-ayIUsvSYSHpOTBoVsX6aqcQ2H6a2IXQtPgWQQd62YADzXNchgPNNsxhzAptXvbK9hqdUzZIA1xKtrFtdOSWiqe8qmwAkPaOYIzbrnr11mCU2fd1OGVWC8h08e4P-BiN8Q7fJXK7?key=mRQfM4Ld82jBVid33HSegw\" alt=\"\"\/><figcaption>The impressive collection of Client Experience Award stickers at Wink, Dublin, Ireland.<\/figcaption><\/figure><\/div>\n\n\n\n<p>Whether it was helping adjust settings on their Phorest systems, chatting about future plans, or simply sharing in the excitement of their achievements, each visit helped fuel the connections that make our Phorest community so unique.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Spotlighting the 2024 Winners<\/h2>\n\n\n\n<p>A huge congratulations to this year\u2019s Client Experience Award winners!&nbsp; Scroll through the pictures below to see some of this year\u2019s recipients from across the globe.<\/p>\n\n\n\n<p class=\"has-text-align-center\"><img loading=\"lazy\" decoding=\"async\" width=\"473\" height=\"630\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXfAanNJBwNxUuntS7vFoz62EPuo_9e1vFfqj_h12CQOCLvbLuAyvskCxZxK61hDVyeLi_N9Qojg71_oLpoTn6z1vFJ9Sel-PL9BiBh1sl4GApMDyeW3OBKPWZOxmtvwJcp-1vQl1Ld7hG9FMFpwDL3YBJE?key=mRQfM4Ld82jBVid33HSegw\"><br>La Mode, Phibsboro, Dublin, Ireland with Ronan Perceval, CEO of Phorest<\/p>\n\n\n\n<p class=\"has-text-align-center\"><img decoding=\"async\" width=\"352\" height=\"469.5103734439834\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXfWxMIPAiymfIjGf1pP1k7krXXcnfHQuwWu8TRNymm5Dw6t3SBsYJv94kSPTeVuXt3rOmZtPeoG8V08uUptK7_wwue1GWPQj-cO977dtxwhXApRWr-oO8r0pdrMdqkYLrYOXIFa2BJfZgWwBVP0QT6sxxPr?key=mRQfM4Ld82jBVid33HSegw\"><br>Salon Bliss, Ottawa, Canada, with&nbsp; Alex B\u00e9lisle-Springer, Phorest\u2019s Global Education Content Lead.<\/p>\n\n\n\n<p class=\"has-text-align-center\"><img loading=\"lazy\" decoding=\"async\" width=\"321\" height=\"428\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXcI1kjnXFeSRURC-0Vc_wsOtV1u2yYm9VCxmz-BZSdCEG1RMtYy-PQS-IKqquaZdLTUJTbHsKZ3Xm9ZDCNo6_WCR2MCapPL4_Rkn47kUXIWUwbIsuLgsX3NQ8julznO-jIOWbenSryureJq8m3i-fWv-R4?key=mRQfM4Ld82jBVid33HSegw\"><br>Jardines, Dublin, Ireland, with Sarah, Phorest Finance Customer Manager<\/p>\n\n\n\n<p class=\"has-text-align-center\"><img loading=\"lazy\" decoding=\"async\" width=\"354\" height=\"354\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXd1fRV6p5vtT8Q1ZOi9c6pa0r-ECO0FWBe1y6eveTYeyd9z8yKAJ05kAiZPj-VM0GnMx6ZqxtnNnLw6uSwFCClhaO2nGvjqEHnAqy55Byyi-gcC7wMVc7vNxth5GZCD5oHnbzF-sNjEv0bBn_rwowXfDcmP?key=mRQfM4Ld82jBVid33HSegw\"><br>The Nicky Clarke, Birmingham, team\u2019s Client Experience Award, delivered by Mary Louise, Phorest Product Marketing Manager.<\/p>\n\n\n\n<p class=\"has-text-align-center\"><img decoding=\"async\" width=\"406\" height=\"540.7094188376753\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXeo5mpQ57VrMiRCzs5Pe8CwARZOGTcaK07uFDKMJuFLAEUjLDmk8css5UJUU2VFlIBI9KUzSivnPOGWOO7myCMwIbRlzoGqGtgDWmL0_yBpC8VXszfwL-vXGJQZtjAP2zTiBmGozzjTv2lSe-bLjYcgbtRz?key=mRQfM4Ld82jBVid33HSegw\"><br>Haus of Aveda, NSW, Australia.<\/p>\n\n\n\n<p class=\"has-text-align-center\"><img loading=\"lazy\" decoding=\"async\" width=\"434\" height=\"387\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXdmsQwUEmCcaGM2Z5GOtXUqvazicFdvITtBK5C4ncuT-O4rXgtJpqPGs0qHP-rdXyB9ofmEjIhB6SB9A9qZdhoN9anD2fZ-ZT-jt5qpu6dE_CHqsmbmpXkjUwSyi_pNcmuUY4m_nXrwYjczF86_pTLJzL7Y?key=mRQfM4Ld82jBVid33HSegw\"><br>Havven Salon, Tucson, USA.<\/p>\n\n\n\n<p class=\"has-text-align-center\"><img decoding=\"async\" width=\"392.32835820895525\" height=\"522.7610619469026\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXdMHsLcT4ev_-gaa7G2Z3lT6nYjF2LIo7wZ9oUZIFE1GH1UV_hojE9d5AtaoJacfsE6S9eWQBEl8-4DEM64qOOaszk2cas5YCZiKyaGPFYtjvHR32jLTJNaSUs0UoV3Kl8xwP_P2bebJWIodYbuE6G-wBfI?key=mRQfM4Ld82jBVid33HSegw\"><br>Morante in Essen, Germany, with&nbsp; Ivan-Alexander Jung, Phorest\u2019s Demand Generation Specialist.<\/p>\n\n\n\n<p class=\"has-text-align-center\"><img loading=\"lazy\" decoding=\"async\" width=\"436\" height=\"581\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXeTV8qfhGkeu03JFxGIUDk8v7FMW0Ubj5ETMXKUSs0ryNyYATQO5h5JW4_8PWdSMfKVYgpDWIRqt5VBlVyDLM9DDuJ461tbIycu_afoJ3lGHBSm56cNUAi-oVNnmt2x5zlEq2aQXkeD2k77N4kN7a1Z2Ol7?key=mRQfM4Ld82jBVid33HSegw\"><br>Zeba Hairdressing in Dublin, Ireland, with&nbsp; Sian Gray, Phorest\u2019s Director of Global Marketing.<\/p>\n\n\n\n<p class=\"has-text-align-center\"><img loading=\"lazy\" decoding=\"async\" width=\"409\" height=\"546\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXfi-JdvUuJQF95g7p6RI2YEtb_zrQNhySUcfOdjJEZtLSXZ7ZzFv4WaNK5YAUcynPvaYwWPRsLsM6eYlWPpMhsQ1sMpF3ppdoPyIG-Dtru_YSsdSHyhFWO5HpddyHQjLGKnALkhbDOrDFpmxp8zorVR2TEt?key=mRQfM4Ld82jBVid33HSegw\"><br>The Bredtmann team in Germany displaying their award, delivered by Ivan-Alexander Yung, Phorest\u2019s Demand Generation Specialist.<\/p>\n\n\n\n<p class=\"has-text-align-center\"><img loading=\"lazy\" decoding=\"async\" width=\"386\" height=\"514\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXeIz6eJH_WsvdGRiH58Mdhai7ukwalmCdEuJaAb-vYHxI_bfxCWEpQ7c9UMfOj70FmJvX-lgKzVc6380v_8yKax3-WvYwswKQAru5ItR7qPTdiRHITpt5S-nirjN5-sQ_JdmW24ojMTS9sWt5cVIs4bt_Wf?key=mRQfM4Ld82jBVid33HSegw\"><br>Therapie, Co. Kildare, Ireland with Clodagh, Phorest EA.<\/p>\n\n\n\n<p class=\"has-text-align-center\"><img loading=\"lazy\" decoding=\"async\" width=\"440\" height=\"586\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXc6STYo9VCUpPGKL3PTSDYaOWrvXGQBWDQY7Zgr8-i59hQUVqTWOQtZWdhkKQbKjxZXzFXPX_ojkygVWfdNQlpe9-gGll4s6SNhDxcjdcRBdyJvPhDTuvc2s_ExTwvnnxarlt83ShC4KYVykff_9FFv6aRh?key=mRQfM4Ld82jBVid33HSegw\"><br>Beauty on Broadway, Ohio, USA, with Adam, Phorest Data Migration Specialist.<\/p>\n\n\n\n<p class=\"has-text-align-center\"><img loading=\"lazy\" decoding=\"async\" width=\"373\" height=\"912\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXdSMKmorX84YHYCTEfDf_yN2oyWRBWM4UJHSzkM-hczIIYwEsY6iYjfPZEI55_7vZ_A34OVe9xXh3W1Au1RJYEoGIhm9a_yfdKEHPiYCqyHQbVvEhsO-7QvsN_EDZTHl5X01OYcxHHcEEl5nuZZm8nS1mSI?key=mRQfM4Ld82jBVid33HSegw\"><br>ORB Hair, Brisbane, Australia with Bev, Phorest Australia\u2019s Chief of Staff.<\/p>\n\n\n\n<p class=\"has-text-align-center\"><img loading=\"lazy\" decoding=\"async\" width=\"377\" height=\"501\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXdy1YjXQ5PM7BTB90jIMVo8UhyhNBGEuTcnH0G_XN_r5E3uBl_K9T_i28WR6Afa8brOYoJW5zMnKc1Ja0qrm-2FWYeWrXucjQxg6fNc14aYRld7XrIdcQFR89tRKVWOcBwQcikNZj7PLVoPXDhl3E6W5r8?key=mRQfM4Ld82jBVid33HSegw\"><br>Skinceuticals, Westmeath, Ireland, with Gerry, Phorest\u2019s Head of Product \u2013 Payments.<\/p>\n\n\n\n<p class=\"has-text-align-center\"><img loading=\"lazy\" decoding=\"async\" width=\"372\" height=\"496\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXeKqMKZZkkTlDWWluSTEk9tVHpFqaQBZ_7PSnSBMjLwwtfWfd4v_S9vMFllivyGmWn1ck0kh7zVOtbeGFcSYOQs1RkNsgYtuFwUjIXIjXdyXigDPytKe-QIBsvEZPQIArfVBOjdnOlOKcM8ZTmByqPUrmic?key=mRQfM4Ld82jBVid33HSegw\"><br>Bixie. Colour, Sydney, Australia with Aubree, Phorest Copywriter.<\/p>\n\n\n\n<p>If you\u2019d like to see more from our winners, follow Phorest on <a href=\"https:\/\/www.instagram.com\/phorestsalonsoftware\/?hl=en\">Instagram<\/a>!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Want to Become a Winner Next Year?<\/h2>\n\n\n\n<p>Wondering how your salon, clinic, or spa can be a Client Experience Award winner next year? The secret is simple: happy clients, glowing reviews, and a commitment to delivering exceptional service. And with Phorest\u2019s <a href=\"https:\/\/www.phorest.com\/features\/salon-reputation-management\/\">Online Reputation Manager,<\/a> you\u2019ll have the perfect tool to help you get there!<\/p>\n\n\n\n<p>Phorest\u2019s Online Reputation Manager helps you stay on top of your client feedback by automating review requests and letting you view and respond to all your online reviews in one place. This powerful tool makes it easy to track your ratings, respond to feedback, and showcase your business\u2019 stellar reputation to potential new clients.<\/p>\n\n\n\n<p>Salons that use the Online Reputation Manager don\u2019t just stay ahead of the competition, they\u2019re also better positioned to win next year\u2019s Client Experience Award. It\u2019s your ticket to building a glowing reputation that guests can\u2019t help but notice!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Set Your Sights on 2025<\/h2>\n\n\n\n<p>As we celebrate the achievements of this year\u2019s Client Experience Award winners, we\u2019re already looking ahead to 2025 with excitement and anticipation. As the hair and beauty industry continues to evolve, salons that prioritise client satisfaction will always come out on top.<\/p>\n\n\n\n<p>To all the Phorest salons that received a 2024 Client Experience Award \u2013 congratulations. Keep delighting your clients, embracing new opportunities, and reaching for new heights \u2013 we\u2019ll be here cheering you on every step of the way.<\/p>\n\n\n<div class=\"align wp-block-bannercta\">\n\n\n<div class=\"relative lg:mb-10 overflow-hidden bg-green-dark\" >\n  <div class=\"container py-16 px-12 lg:py-24 flex items-center  justify-center  flex-wrap relative z-10\">\n   <div class=\"w-full mr-0 mb-6 md:mr-12 md:mb-0  md:w-2\/3 \" >\n   <h2 class=\"text-white mb-2 text-3xl text-center md:text-left lg:text-4xl\" style=\"color:white;\"><p><b>Want to learn more about Phorest and how you can be in with the chance of joining our winners next year?\u00a0<\/b><\/p>\n<\/h2>\n  \n  <\/div>\n                      <a href=\"https:\/\/www.phorest.com\/ae\/custom-demo\/?request_type=Demo%20request\" style=\"color:white; text-decoration:none;\" class=\"rounded btn-demo-cta button bg-red text-white hover:bg-red-light md:px-8 rounded-none mb-4 sm:mb-0\" data-ol-has-click-handler=\"\">\n                  Book a demo today!\n              <\/a>\n            <\/div>\n<\/div>\n\n\n<div>\n  <div class=\"acf-innerblocks-container\"><\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>At Phorest, we believe that every salon experience should leave clients feeling not just pampered, but absolutely delighted. That\u2019s why we\u2019re thrilled to announce the winners of the 2024 Client Experience Awards \u2013 an annual celebration of salons, clinics, and spas that consistently go above and beyond to deliver exceptional services and unforgettable experiences. Each &hellip; <a href=\"https:\/\/www.phorest.com\/ae\/blog\/celebrating-success-with-the-2024-phorest-client-experience-awards\/\">Continued<\/a><\/p>\n","protected":false},"author":40096,"featured_media":147761,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[12653,11228,12918],"tags":[11529,11530,12854],"class_list":["post-147652","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-reputation-reviews-sales-marketing-ae","category-sales-marketing-ae","category-salon-industry-ae","tag-client-experience-award-ae","tag-phorest-client-experience-ae","tag-salon-client-experience-ae"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Celebrating the 2024 Client Experience Awards | Phorest Salon Software<\/title>\n<meta name=\"description\" content=\"Celebrate the 2024 Phorest Client Experience Awards! 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