Phorest vs Treatwell
Looking for a better alternative to Treatwell Software?
Make the switch from Treatwell to Phorest to protect your brand against hidden charges, discount culture and crowded marketplaces. We help you manage, market and grow your business where others try to push your clients for the next rock bottom deal, right on your doorstep.
Here’s exactly what Phorest can offer you that Treatwell can’t.
Protect your salon
Supercharge your marketing
Boost direct bookings
Top reasons why Phorest is a better choice than Treatwell for your salon
Read in more detail exactly what Phorest can offer you that Treatwell can’t.
REASON #1 Protect your salon
We’re not a marketplace or directory
Phorest doesn’t run a salon marketplace or directory, like Treatwell does. They make money from bookings taken through the marketplace - even more so from new client bookings. That means marketplaces pit you against other salons in your area, appealing to customers shopping around for the lowest price. With Phorest that won’t happen to you. All of our marketing tools are designed to help you get your clients back in, spending more and generating referrals.
Own all your own data
Your client information and service history is the lifeblood of your salon - you should own that data and protect it at all costs. And when you use Phorest, that is the case - you can extract your data whenever and however you wish. Treatwell, on the other hand, promotes their marketplace to your clients via SMS, enticing them to shop around and book with your competitors. They also keep a tight grip on the salon data you enter into the software, stopping you from exporting and using your data however you wish.
Multiple no-show alerts
Unreliable clients can leave you with empty timeslots and cost valuable revenue. Phorest automatically adds a note to client records when a client doesn’t show for an appointment, and you’ll get a ‘multiple no-show’ alert when they try to book with you over the phone. This allows you to turn them away, or request they book online with a deposit, allowing you to capture their payment details and charge a no-show fee should it happen again.
REASON #2 Supercharge your marketing
Market to your clients directly through your software
With Phorest you can send marketing SMS & email directly through the software. We provide you with tried & tested email & SMS templates to work with, as well as a library of stock photos that are free to use, and an image editor tool to make them your own.
Most salons only have email addresses for 30% of their clients. Don’t put all that effort into beautiful marketing promotions, only to miss 70% of your clients! Phorest is the only salon software with a Fallback SMS feature that lets you send a link to your promotion, via SMS, to clients that do not have a valid email address on their client card.
See marketing ROI right to the register
Because our marketing, management and reporting tools are integrated, you can see the impact of your marketing spend all the way to the register - see how much revenue your campaigns brought in, and even what services and products your clients were prompted to buy.
Online reputation manager
No other salon software has a built-in online reputation manager, helping you get hundreds of 5 star reviews on Google, Facebook and Yelp by prompting your best reviewers to share their comments online in one click. Let your online reputation generate referrals for you while you sleep.
REASON #3 Boost direct bookings
Your own booking app in the app store
Give your customers a professional experience and a simple way to book with you on their own time, with your own salon booking app they can download from the Apple or Android app stores.
Free SMS to clients overdue to rebook
Machine learning in Phorest recognises when your clients are overdue to rebook their usual services, and you can send an SMS to them, free of charge, to remind them to make that booking asap.
REASON #4 Easier management
Stock take app
Take the chore out of stock takes with our iPhone and Android app – just scan the barcode with your phone’s camera, enter your stock count, and you’re done!
Manage multiple branches from the same software. Link your staff, stock, rooms, services and equipment to their relevant location(s), and easily roster staff across branches. View your reports by location or compare all your branches in one view.
Gather client information with professional and paperless consultation forms on your salon tablet, and store them digitally and securely in your client records.
Unlimited users at no extra cost
Our aim is to help you grow your salon, so why would we make our software more expensive when you grow your team? With Phorest you can add as many staff profiles and logins as you need, at no additional cost.
Before & after image portfolio
Store your before and after pictures, safe in the cloud, attached to the relevant client card, and easily search and share pictures straight to social media from the app.
REASON #5 Renowned Support Team
Migration/import of your client info, services and products included
Many other software suppliers, like Treatwell, tend to leave you to sort out the switch from your previous provider by yourself. At Phorest we have a dedicated onboarding and migration team to take the heavy-lifting from you. As standard, our team will help you import your client information, services, products and more, so you can make the switch with zero downtime at your salon.
Support is at our core
Our clients can’t say enough good things about our excellent support team. 'Seirbhís go hiontach' (excellence in service) is a driving mantra here at Phorest. Just check out what they’re saying about us below.
Don’t take our word for it
Read what some of our happy clients are saying about us on review sites like Capterra, Google, GetApp and Facebook.
Ready to switch from Treatwell to Phorest?
Talk to us about how Phorest can help manage, market and grow your salon.
Switching to Phorest is easy because we are here to help in any way
Easy MigrationAll our plans include tailored set up for your salon. We'll import your clients, staff, services and products for you. Our migration specialists have years of experience in safely migrating client record information from most other salon software.
Free training for lifeWe'll set you and your team up with comprehensive onboarding training; and you can book additional online training sessions with us for as long as you like. New staff starting in the future? No problem, we'll get them trained up too at no extra cost.
Support second to noneOur friendly support team is on call, email or chat, and they're renowned for going above and beyond to answer your questions, big or small, as quickly as they possibly can. 'Seirbhís go hiontach' (excellence in service) is a driving mantra here at Phorest.
“We have successfully migrated hundreds of salons from Treatwell to Phorest. The team and I will help to make the process as simple as possible for you – bringing across your client information. If there’s anything we can’t migrate for you, our onboarding team will guide you through our simple input process, so you can make the transition with zero downtime at your salon.”
Allen Madsen, Data Migration Specialist
at Phorest Salon Software