{"id":139128,"date":"2024-02-22T09:00:00","date_gmt":"2024-02-22T09:00:00","guid":{"rendered":"https:\/\/www.phorest.com\/?p=139128"},"modified":"2024-02-22T09:53:18","modified_gmt":"2024-02-22T09:53:18","slug":"nina-tulio-salon-owners-summit-2024","status":"publish","type":"post","link":"https:\/\/www.phorest.com\/au\/blog\/nina-tulio-salon-owners-summit-2024\/","title":{"rendered":"Nina Tulio on Leadership: Old School Vs New School"},"content":{"rendered":"\n<p>Bursting onto the 2024 Salon Owners Summit stage as day 2\u2019s first keynote speaker, Nina Tulio was here to get the crowd <em>pumped. <\/em>Dancing on stage the music blaring from the speakers, she encouraged the audience to do the same, getting the early morning crowd energised and motivated for the day ahead. Her energy was contagious, flowing through the room throughout her talk. A US-based hairstylist and salon owner turned business coach, she\u2019s passionate about all things leadership and has a wealth of experience in the industry.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Starting with Some Hard-Hitting Questions<\/h2>\n\n\n\n<p>Here to talk about leadership, Nina opened her keynote by asking the audience two questions. Her first question, \u201cHow many of you feel we\u2019ve had a significant change in the industry in the last 3-5 years?\u201d saw almost the entire crowd raise their hands. The second question is a little more personal, which Tulio prefaced: \u201cInsecurities? Put them on the floor. Fear? Leave it all out, because the only way we\u2019re going to spark change is when we get a mirror, and we hold it in front of ourselves, and we get very honest\u201d<\/p>\n\n\n\n<p>\u201cHow many of you have changed along with it?\u201d was her second question, which saw fewer hands raised. \u201cHow many of you feel stuck?\u201d&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"682\" src=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2024\/02\/08142459\/1IMAGE_20240108_8013-1-1024x682.jpg\" alt=\"\" class=\"wp-image-139089\" srcset=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2024\/02\/08142459\/1IMAGE_20240108_8013-1-1024x682.jpg 1024w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2024\/02\/08142459\/1IMAGE_20240108_8013-1-300x200.jpg 300w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2024\/02\/08142459\/1IMAGE_20240108_8013-1-768x512.jpg 768w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2024\/02\/08142459\/1IMAGE_20240108_8013-1-1536x1024.jpg 1536w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2024\/02\/08142459\/1IMAGE_20240108_8013-1.jpg 2000w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Getting Personal &amp; Advocating for Change<\/h2>\n\n\n\n<p>Leading with honesty after encouraging the audience to consider how they\u2019re running their businesses, Nina then got personal, sharing an anecdote that explained her own experience starting out as a salon owner in the professional hair and beauty industry.&nbsp;<\/p>\n\n\n\n<p>Candidly, she opened up about the debt, struggles, stress, and insecurity she experienced in her first few years of business, and explained that she felt trapped in a business that weighed her down, and didn\u2019t know how to change; \u201cI was broke, I was in the worst relationship of my life, and I decided to move my salon into a bigger location. The rent was double, and I was so scared, and I had so much fear. But I thought to myself, if I stay here, I&#8217;m going to continue to do what always worked\u2026 I have to make some moves.\u201d<\/p>\n\n\n\n<p>Knowing that it was sink or swim time, Tulio was inspired to change her business and her life. By taking risks, embracing change, and revamping the way she managed the business, Tulio was able to turn her business around, growing by 20-30% year-on-year, experiencing huge profits, and opening new locations. A change of mindset is<em> <\/em>what it took to spark all of this.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Leaning on Change to Create a More Successful Future<\/h2>\n\n\n\n<p>If change is required to make a stagnant business successful, why don\u2019t people just do it? According to Tulio, the two major things that stop business owners from embracing change are:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Getting stuck in a certain mindset, by accepting \u201cthis is how we\u2019ve always done it\u201d<\/li><li>Fear of the unknown<\/li><\/ul>\n\n\n\n<p>\u201cWith change, we get so nervous that we\u2019re going to fail that fear creeps in.\u201d she explained. \u201cAnd fear keeps us stuck\u201d If you truly want success, you must have a mindset that wants it and a willingness to shake up what you\u2019re used to. One step in the right direction, said Tulio, is to ensure that your goal or the need for change is more important than the fear you may feel. \u201cIf you don\u2019t put a <em>why<\/em> behind the goals you\u2019re setting\u2026 they don\u2019t mean anything.\u201d&nbsp;<\/p>\n\n\n\n<p>While change may feel overwhelming at first, Tulio reassured the audience that it doesn\u2019t always have to be monumental. \u201cMaybe it\u2019s just a tweak to your thinking\u201d that can have a knock-on effect for the success of your salon business.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How Important is Leadership When It Comes to Change?<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"682\" src=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2024\/02\/08142512\/1IMAGE_20240108_8063-1024x682.jpg\" alt=\"\" class=\"wp-image-139107\" srcset=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2024\/02\/08142512\/1IMAGE_20240108_8063-1024x682.jpg 1024w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2024\/02\/08142512\/1IMAGE_20240108_8063-300x200.jpg 300w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2024\/02\/08142512\/1IMAGE_20240108_8063-768x512.jpg 768w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2024\/02\/08142512\/1IMAGE_20240108_8063-1536x1024.jpg 1536w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2024\/02\/08142512\/1IMAGE_20240108_8063.jpg 2000w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>As the owner or leader of a business, assuming responsibility when things are going positively and negatively in the salon or spa is a must, said Nina. That\u2019s why breaking from \u201cold mindsets\u201d that hinder your success are so important. Tulio then broke down the difference between \u201cnew and old\u201d mindsets.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Salon owners with old mindsets, where \u201cfear is leading the way\u201d:<\/h3>\n\n\n\n<ul class=\"wp-block-list\"><li>Are inflexible<\/li><li>Think they have control over their clients<\/li><li>Do not invest in their team<\/li><li>Think they have control over their team<\/li><li>Implement product fees<\/li><li>Offer 1-2 year assistant programmes<\/li><\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Salon owners with new mindsets, where \u201cconfidence is leading the way\u201d:&nbsp;<\/h3>\n\n\n\n<ul class=\"wp-block-list\"><li>Have confidence in their team and business<\/li><li>Are more brand and team-focused than client-focused<\/li><li>Invest in education and coaching for their team<\/li><li>Understand that stylists sometimes leave, and don\u2019t chastise them for this<\/li><li>Deeply understand pricing and budget properly<\/li><li>Streamline their training process<\/li><\/ul>\n\n\n\n<p>In Nina\u2019s experience, adopting a \u201cnew mindset\u201d is key to success. But how do you get there?<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Taking Steps from Fear to Confidence<\/h2>\n\n\n\n<p>\u201cThings do not change in business unless the people in business change,\u201d noted Tulio, sharing five actionable steps to help salon owners break free from the \u201cold mindset\u201d way of thinking and into the \u201cnew mindset.\u201d These included:<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Knowing who you are and what you stand for; you must understand your core values, your belief system, your clients, and what you stand for.<\/li><li>Creating actionable core values for your business and team to drive motivation and guide the running of your business<\/li><li>Focusing on the things that you can control, such as your team, your brand, your training structure etc, and don\u2019t stress about the things you can\u2019t control<\/li><li>Creating a people-first culture where the team feels valued, and people communicate openly and honestly<\/li><li>Learning about and deeply understanding your finances<\/li><\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Embracing Change &amp; New Mindsets<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"682\" src=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2024\/02\/08142506\/1IMAGE_20240108_8030-1024x682.jpg\" alt=\"\" class=\"wp-image-139098\" srcset=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2024\/02\/08142506\/1IMAGE_20240108_8030-1024x682.jpg 1024w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2024\/02\/08142506\/1IMAGE_20240108_8030-300x200.jpg 300w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2024\/02\/08142506\/1IMAGE_20240108_8030-768x512.jpg 768w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2024\/02\/08142506\/1IMAGE_20240108_8030-1536x1024.jpg 1536w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2024\/02\/08142506\/1IMAGE_20240108_8030.jpg 2000w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>After equipping the audience with a range of tools to help them rethink their businesses, mindset, and team structure, Tulio ended with another solid piece of advice, encouraging the team to choose just <em>one <\/em>small thing to change when they leave the Summit, and pay attention to the difference it makes. Ending to a round of applause, Nina exits the stage, leaving an energised, motivated, and uplifted crowd behind her.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Feeling the Salon Owners Summit FOMO?<\/h2>\n\n\n\n<p>Want to make sure you\u2019re in the room to hear insightful talks like this next year? <a href=\"https:\/\/www.salonownersummit.com\/\">Get your tickets <\/a>for the next Salon Owners Summit!<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Keep Learning from the Experts<\/h3>\n\n\n\n<p>R<a href=\"https:\/\/www.phorest.com\/blog\/salon-owners-summit-2024-recap\/\">ead more of the 2024 Salon Owners Summit Recaps<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Bursting onto the 2024 Salon Owners Summit stage as day 2\u2019s first keynote speaker, Nina Tulio was here to get the crowd pumped. Dancing on stage the music blaring from the speakers, she encouraged the audience to do the same, getting the early morning crowd energised and motivated for the day ahead. Her energy was &hellip; <a href=\"https:\/\/www.phorest.com\/au\/blog\/nina-tulio-salon-owners-summit-2024\/\">Continued<\/a><\/p>\n","protected":false},"author":40017,"featured_media":139119,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[12534,5440,5466],"tags":[12957,12955,12956,5445,11815],"class_list":["post-139128","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-leadership-au","category-salon-owners-summit-news-events","category-staff-management","tag-business-leadership-au","tag-nina-tulio-2-au","tag-salon-leadership-au","tag-salon-owners-summit-au","tag-salon-owners-summit-2023-au"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Nina Tulio on Leadership | Salon Owners Summit | Phorest Salon Software<\/title>\n<meta name=\"description\" content=\"Business coach and former salon owner Nina Tulio discusses leadership mindsets at Phorest&#039;s 2024 Salon Owners Summit. 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