{"id":34902,"date":"2017-02-08T22:30:29","date_gmt":"2017-02-08T21:30:29","guid":{"rendered":"https:\/\/phorest-ob-staging.com\/blog\/salon-employees-dating\/"},"modified":"2021-05-17T11:27:13","modified_gmt":"2021-05-17T11:27:13","slug":"salon-employees-dating","status":"publish","type":"post","link":"https:\/\/www.phorest.com\/au\/blog\/salon-employees-dating\/","title":{"rendered":"Two Of Your Salon Employees Are Dating: Now What?"},"content":{"rendered":"

With Valentine’s Day just around the corner, I thought it would be ideal to discuss the possible headache of having salon employees dating<\/strong>. A lot of managers are unsure of how to deal with these situations that could potentially be detrimental to the business.<\/p>\n

<\/p>\n

Taking A Step Back<\/h2>\n

Before saying anything further, I don\u2019t want to come across as a love killer<\/em>. Personally, I actually never minded much if staff dated. I always felt that with a team, no procedures will ever stop feelings to develop. It\u2019s human nature. To me, it very much depends on the situation<\/strong>. For example, is the relationship based on a Casanova playing up with all the new team members, or is it a true love story?<\/p>\n

One thing is for sure, creating a procedure for such a situation is not part of my recommendations. Sometimes, procedures don’t stop things from happening, especially when it comes to human emotions.<\/strong><\/p>\n

The potential issue with staff employees dating is the fact that the team dynamics changes. That, to me, is the most important aspect of the situation: how is it affecting the salon\/spa\/clinic\/barbershop<\/strong>?<\/p>\n

<\/h2>\n

Salon Employees Dating: The “L.O.V.E” Principals<\/h2>\n

Personally, I have always applied the following\u00a0L.O.V.E<\/b> principals.<\/p>\n

(L) Let It Go<\/h3>\n

It always comes back to you as a manager<\/strong>: you need to know, or realise that something is up. For a while, I’d personally let it be, observe how the team dynamics change, how the team behaves, and how it’s affecting the other salon employees and customers.<\/p>\n

(O) Open The Conversation<\/h3>\n

Once that’s done, I would have an informal chat about the situation<\/strong>, even if it\u2019s not affecting the team or customers. Again, personally, I simply want my staff to be aware that I know and that I’m ok<\/em> with it, as long as it doesn\u2019t affect my business.<\/p>\n

For this reason,\u00a0this chat should be a one to one meeting<\/strong> as you’re not there to be a babysitter of love. You’re there to be clear about your business intentions. Call it a warning, a friendly chat or whatever it is, but ultimately, it\u2019s important that this conversation takes place<\/strong>. It not only allows you to judge how serious or potentially damaging the situation can become, but it also sets the tone of your views on the whole matter.<\/p>\n

(V) Vent If Needed<\/h3>\n

This, I’ll repeat again and again<\/a>: communication and clear business intentions are key<\/strong> to ensure smooth operation. It\u2019s important that your team members know they can vent to you if they need. It allows them to stop bottling up what bothers them. My recommendation to you: stay very aware of the people dating, and as soon as you hear someone is unhappy, let them vent and diffuse the situation.<\/p>\n

(E) Establish Disciplinary<\/h3>\n

If a situation comes out of hand, or if there are any sign of troubles, you can create a disciplinary procedure with a first verbal warning<\/strong>. For this to happen, you need to ensure you have notes on conversations that have taken place, but also facts on situations.<\/p>\n

In the case that you’re not prepared to create a procedure, your message needs to be clear to everyone<\/strong>. For instance, “I am happy with staff members dating as long as it\u2019s not affecting my business.<\/em> The minute it does, I will deal with the situation straight away with disciplinary procedures.”<\/p>\n

\n

Related |\u00a0The Ins And Outs Of Writing A Salon\/Spa Procedure Manual<\/a><\/p>\n<\/blockquote>\n

<\/h2>\n

Now What?<\/h2>\n

In all, it very much depends on the situation at hand<\/strong>.<\/p>\n

I’ve dealt with a situation where I had to give the salon employees 2 weeks off and put them on different shifts when they stopped dating as they were really upset. I’ve had to use disciplinary measures when 2 staff members were really awful to one another and created a difficult atmosphere. Both of them were on disciplinary very quickly, and one was let go. I also attended a couple of weddings, which in the end makes it all worthwhile…!<\/p>\n

It\u2019s important to listen and understand each point of view<\/strong>. It’s also equally important for your team to know that you will not tolerate any\u00a0erratic behaviour<\/strong>, in which case you will be ruthless with disciplinary when needed.<\/p>\n

Going Ahead With Procedures<\/h3>\n

Some companies have procedures in place and are strict on the matter. No dating allowed. Procedures can help the disciplinary process<\/strong>, as you can reinforce everything quickly. However, it can also create an underlying atmosphere<\/strong>. As soon as something is not allowed, it happens: isn\u2019t that human nature too?<\/p>\n

Perhaps I’m more of a romantic than I am led to believe, but as long as it doesn\u2019t affect the business, I am happy to let love blossom around me\u2026 What about you? \ud83d\ude09<\/p>\n

\n

\n

Editor’s Note: Looking for last minute Valentine’s Day graphics, SMS marketing templates and perhaps lovable email subject lines? Download your February Marketing Toolkit for free!<\/a><\/p>\n<\/blockquote>\n

Thanks for reading! #LetsGrow<\/p>\n

\u2013<\/p>\n

Valerie Delforge is a Commercial Trainer and Coach for the Spa, Beauty and Hair industry.<\/strong>\u00a0Valerie\u00a0specialises in creating specific workshops to support managers. Founder of\u00a0Delforge + Co, she is keen to support the industry in achieving its best.\u00a0For a list of procedures and coaching, visit\u00a0Delforge + Co.<\/a>\u00a0or contact\u00a0valerie@valeriedelforge.com<\/a>. Also,\u00a0Delforge + Co is proud to announce the modules available in The London School of Beauty & Make-Up, which you can\u00a0sign up for here<\/a>!<\/p>\n","protected":false},"excerpt":{"rendered":"

With Valentine’s Day just around the corner, I thought it would be ideal to discuss the possible headache of having salon employees dating. A lot of managers are unsure of how to deal with these situations that could potentially be detrimental to the business.<\/p>\n","protected":false},"author":40003,"featured_media":34903,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[5466],"tags":[5919,6010,6011,5772,6762,5778,7113,5460],"class_list":["post-34902","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-staff-management","tag-advice-au","tag-beauty-salon-au","tag-business-coaching-au","tag-hair-salon-au","tag-salon-management-au","tag-salon-owners-au","tag-salon-tips-au","tag-staff-au"],"acf":[],"yoast_head":"\nTwo Of Your Salon Employees Are Dating: Now What? | Phorest<\/title>\n<meta name=\"description\" content=\"You're a salon owner or manager, and you find out 2 of your salon employees are dating. What should you do: confront the situation or not? Find out more.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.phorest.com\/au\/blog\/salon-employees-dating\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Two Of Your Salon Employees Are Dating: Now What? | Phorest\" \/>\n<meta property=\"og:description\" content=\"You're a salon owner or manager, and you find out 2 of your salon employees are dating. What should you do: confront the situation or not? Find out more.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.phorest.com\/au\/blog\/salon-employees-dating\/\" \/>\n<meta property=\"og:site_name\" content=\"Phorest\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/phorestsalonsoftware\" \/>\n<meta property=\"article:author\" content=\"https:\/\/www.facebook.com\/TheDelforgeGroup\" \/>\n<meta property=\"article:published_time\" content=\"2017-02-08T21:30:29+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-05-17T11:27:13+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2017\/02\/18145402\/SalonEmployeesDating_Cover_1024x680-150x150.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"680\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Valerie Delforge\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:image\" content=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2017\/02\/18145402\/SalonEmployeesDating_Cover_1024x680-150x150.jpg\" \/>\n<meta name=\"twitter:creator\" content=\"@thephorestword\" \/>\n<meta name=\"twitter:site\" content=\"@thephorestword\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Valerie Delforge\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.phorest.com\/au\/blog\/salon-employees-dating\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.phorest.com\/au\/blog\/salon-employees-dating\/\"},\"author\":{\"name\":\"Valerie Delforge\",\"@id\":\"https:\/\/www.phorest.com\/au\/#\/schema\/person\/a047166f39061d64b050a6054d00a1e2\"},\"headline\":\"Two Of Your Salon Employees Are Dating: Now What?\",\"datePublished\":\"2017-02-08T21:30:29+00:00\",\"dateModified\":\"2021-05-17T11:27:13+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.phorest.com\/au\/blog\/salon-employees-dating\/\"},\"wordCount\":938,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.phorest.com\/au\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.phorest.com\/au\/blog\/salon-employees-dating\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2017\/02\/18145402\/SalonEmployeesDating_Cover_1024x680.jpg\",\"keywords\":[\"advice\",\"beauty salon\",\"business coaching\",\"hair salon\",\"salon management\",\"salon owners\",\"salon tips\",\"staff\"],\"articleSection\":[\"Staff\"],\"inLanguage\":\"en-AU\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.phorest.com\/au\/blog\/salon-employees-dating\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.phorest.com\/au\/blog\/salon-employees-dating\/\",\"url\":\"https:\/\/www.phorest.com\/au\/blog\/salon-employees-dating\/\",\"name\":\"Two Of Your Salon Employees Are Dating: Now What? | Phorest\",\"isPartOf\":{\"@id\":\"https:\/\/www.phorest.com\/au\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.phorest.com\/au\/blog\/salon-employees-dating\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.phorest.com\/au\/blog\/salon-employees-dating\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2017\/02\/18145402\/SalonEmployeesDating_Cover_1024x680.jpg\",\"datePublished\":\"2017-02-08T21:30:29+00:00\",\"dateModified\":\"2021-05-17T11:27:13+00:00\",\"description\":\"You're a salon owner or manager, and you find out 2 of your salon employees are dating. What should you do: confront the situation or not? Find out more.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.phorest.com\/au\/blog\/salon-employees-dating\/#breadcrumb\"},\"inLanguage\":\"en-AU\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.phorest.com\/au\/blog\/salon-employees-dating\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-AU\",\"@id\":\"https:\/\/www.phorest.com\/au\/blog\/salon-employees-dating\/#primaryimage\",\"url\":\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2017\/02\/18145402\/SalonEmployeesDating_Cover_1024x680.jpg\",\"contentUrl\":\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2017\/02\/18145402\/SalonEmployeesDating_Cover_1024x680.jpg\",\"width\":1024,\"height\":680},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.phorest.com\/au\/blog\/salon-employees-dating\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.phorest.com\/au\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Two Of Your Salon Employees Are Dating: Now What?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.phorest.com\/au\/#website\",\"url\":\"https:\/\/www.phorest.com\/au\/\",\"name\":\"Phorest\",\"description\":\"Salon Software for Hair, Beauty, Barber & Spa Businesses\",\"publisher\":{\"@id\":\"https:\/\/www.phorest.com\/au\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.phorest.com\/au\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-AU\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.phorest.com\/au\/#organization\",\"name\":\"Phorest Salon Software\",\"url\":\"https:\/\/www.phorest.com\/au\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-AU\",\"@id\":\"https:\/\/www.phorest.com\/au\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2019\/10\/24141402\/phorest-acorn-logo1.png\",\"contentUrl\":\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2019\/10\/24141402\/phorest-acorn-logo1.png\",\"width\":201,\"height\":202,\"caption\":\"Phorest Salon Software\"},\"image\":{\"@id\":\"https:\/\/www.phorest.com\/au\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/phorestsalonsoftware\",\"https:\/\/x.com\/thephorestword\",\"https:\/\/instagram.com\/phorest_salon_software\",\"https:\/\/www.linkedin.com\/company\/phorest?trk=company_name\",\"https:\/\/www.pinterest.com\/phorestss\/\",\"https:\/\/plus.google.com\/u\/0\/b\/101418954139594616916\/101418954139594616916\/posts\/p\/pub\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.phorest.com\/au\/#\/schema\/person\/a047166f39061d64b050a6054d00a1e2\",\"name\":\"Valerie Delforge\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-AU\",\"@id\":\"https:\/\/www.phorest.com\/au\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2021\/02\/19145856\/Valerie_Delforge_Headshot-150x150.jpg\",\"contentUrl\":\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2021\/02\/19145856\/Valerie_Delforge_Headshot-150x150.jpg\",\"caption\":\"Valerie Delforge\"},\"description\":\"Being in the Beauty industry for over 30 years, Valerie Delforge successfully achieved all set targets, inspired teams to deliver high standards expected in high-end salons and spas, developing each business to create year-on-year strategic growth. From Clarins, Urban Retreat in Harrods, L\u2019Occitane to Steiner, and having her own consulting business for over 10 years, Valerie recognises the various challenges owners and managers face. She can analyse the core of the business and create solutions to generate both increased profit and smooth operations which ultimately are the keys to any successful business.\",\"sameAs\":[\"https:\/\/www.thedelforgegroup.co.uk\/\",\"https:\/\/www.facebook.com\/TheDelforgeGroup\",\"https:\/\/www.linkedin.com\/in\/thedelforgegroup\/\",\"https:\/\/www.youtube.com\/c\/TheDelforgeGroup\"],\"url\":\"https:\/\/www.phorest.com\/au\/blog\/author\/valerie-delforge\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Two Of Your Salon Employees Are Dating: Now What? | Phorest","description":"You're a salon owner or manager, and you find out 2 of your salon employees are dating. What should you do: confront the situation or not? Find out more.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.phorest.com\/au\/blog\/salon-employees-dating\/","og_locale":"en_US","og_type":"article","og_title":"Two Of Your Salon Employees Are Dating: Now What? | Phorest","og_description":"You're a salon owner or manager, and you find out 2 of your salon employees are dating. What should you do: confront the situation or not? Find out more.","og_url":"https:\/\/www.phorest.com\/au\/blog\/salon-employees-dating\/","og_site_name":"Phorest","article_publisher":"https:\/\/www.facebook.com\/phorestsalonsoftware","article_author":"https:\/\/www.facebook.com\/TheDelforgeGroup","article_published_time":"2017-02-08T21:30:29+00:00","article_modified_time":"2021-05-17T11:27:13+00:00","og_image":[{"width":1024,"height":680,"url":"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2017\/02\/18145402\/SalonEmployeesDating_Cover_1024x680-150x150.jpg","type":"image\/jpeg"}],"author":"Valerie Delforge","twitter_card":"summary_large_image","twitter_image":"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2017\/02\/18145402\/SalonEmployeesDating_Cover_1024x680-150x150.jpg","twitter_creator":"@thephorestword","twitter_site":"@thephorestword","twitter_misc":{"Written by":"Valerie Delforge","Est. reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.phorest.com\/au\/blog\/salon-employees-dating\/#article","isPartOf":{"@id":"https:\/\/www.phorest.com\/au\/blog\/salon-employees-dating\/"},"author":{"name":"Valerie Delforge","@id":"https:\/\/www.phorest.com\/au\/#\/schema\/person\/a047166f39061d64b050a6054d00a1e2"},"headline":"Two Of Your Salon Employees Are Dating: Now What?","datePublished":"2017-02-08T21:30:29+00:00","dateModified":"2021-05-17T11:27:13+00:00","mainEntityOfPage":{"@id":"https:\/\/www.phorest.com\/au\/blog\/salon-employees-dating\/"},"wordCount":938,"commentCount":0,"publisher":{"@id":"https:\/\/www.phorest.com\/au\/#organization"},"image":{"@id":"https:\/\/www.phorest.com\/au\/blog\/salon-employees-dating\/#primaryimage"},"thumbnailUrl":"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2017\/02\/18145402\/SalonEmployeesDating_Cover_1024x680.jpg","keywords":["advice","beauty salon","business coaching","hair salon","salon management","salon owners","salon tips","staff"],"articleSection":["Staff"],"inLanguage":"en-AU","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.phorest.com\/au\/blog\/salon-employees-dating\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.phorest.com\/au\/blog\/salon-employees-dating\/","url":"https:\/\/www.phorest.com\/au\/blog\/salon-employees-dating\/","name":"Two Of Your Salon Employees Are Dating: Now What? | Phorest","isPartOf":{"@id":"https:\/\/www.phorest.com\/au\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.phorest.com\/au\/blog\/salon-employees-dating\/#primaryimage"},"image":{"@id":"https:\/\/www.phorest.com\/au\/blog\/salon-employees-dating\/#primaryimage"},"thumbnailUrl":"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2017\/02\/18145402\/SalonEmployeesDating_Cover_1024x680.jpg","datePublished":"2017-02-08T21:30:29+00:00","dateModified":"2021-05-17T11:27:13+00:00","description":"You're a salon owner or manager, and you find out 2 of your salon employees are dating. What should you do: confront the situation or not? Find out more.","breadcrumb":{"@id":"https:\/\/www.phorest.com\/au\/blog\/salon-employees-dating\/#breadcrumb"},"inLanguage":"en-AU","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.phorest.com\/au\/blog\/salon-employees-dating\/"]}]},{"@type":"ImageObject","inLanguage":"en-AU","@id":"https:\/\/www.phorest.com\/au\/blog\/salon-employees-dating\/#primaryimage","url":"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2017\/02\/18145402\/SalonEmployeesDating_Cover_1024x680.jpg","contentUrl":"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2017\/02\/18145402\/SalonEmployeesDating_Cover_1024x680.jpg","width":1024,"height":680},{"@type":"BreadcrumbList","@id":"https:\/\/www.phorest.com\/au\/blog\/salon-employees-dating\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.phorest.com\/au\/"},{"@type":"ListItem","position":2,"name":"Two Of Your Salon Employees Are Dating: Now What?"}]},{"@type":"WebSite","@id":"https:\/\/www.phorest.com\/au\/#website","url":"https:\/\/www.phorest.com\/au\/","name":"Phorest","description":"Salon Software for Hair, Beauty, Barber & Spa Businesses","publisher":{"@id":"https:\/\/www.phorest.com\/au\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.phorest.com\/au\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-AU"},{"@type":"Organization","@id":"https:\/\/www.phorest.com\/au\/#organization","name":"Phorest Salon Software","url":"https:\/\/www.phorest.com\/au\/","logo":{"@type":"ImageObject","inLanguage":"en-AU","@id":"https:\/\/www.phorest.com\/au\/#\/schema\/logo\/image\/","url":"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2019\/10\/24141402\/phorest-acorn-logo1.png","contentUrl":"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2019\/10\/24141402\/phorest-acorn-logo1.png","width":201,"height":202,"caption":"Phorest Salon Software"},"image":{"@id":"https:\/\/www.phorest.com\/au\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/phorestsalonsoftware","https:\/\/x.com\/thephorestword","https:\/\/instagram.com\/phorest_salon_software","https:\/\/www.linkedin.com\/company\/phorest?trk=company_name","https:\/\/www.pinterest.com\/phorestss\/","https:\/\/plus.google.com\/u\/0\/b\/101418954139594616916\/101418954139594616916\/posts\/p\/pub"]},{"@type":"Person","@id":"https:\/\/www.phorest.com\/au\/#\/schema\/person\/a047166f39061d64b050a6054d00a1e2","name":"Valerie Delforge","image":{"@type":"ImageObject","inLanguage":"en-AU","@id":"https:\/\/www.phorest.com\/au\/#\/schema\/person\/image\/","url":"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2021\/02\/19145856\/Valerie_Delforge_Headshot-150x150.jpg","contentUrl":"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2021\/02\/19145856\/Valerie_Delforge_Headshot-150x150.jpg","caption":"Valerie Delforge"},"description":"Being in the Beauty industry for over 30 years, Valerie Delforge successfully achieved all set targets, inspired teams to deliver high standards expected in high-end salons and spas, developing each business to create year-on-year strategic growth. From Clarins, Urban Retreat in Harrods, L\u2019Occitane to Steiner, and having her own consulting business for over 10 years, Valerie recognises the various challenges owners and managers face. She can analyse the core of the business and create solutions to generate both increased profit and smooth operations which ultimately are the keys to any successful business.","sameAs":["https:\/\/www.thedelforgegroup.co.uk\/","https:\/\/www.facebook.com\/TheDelforgeGroup","https:\/\/www.linkedin.com\/in\/thedelforgegroup\/","https:\/\/www.youtube.com\/c\/TheDelforgeGroup"],"url":"https:\/\/www.phorest.com\/au\/blog\/author\/valerie-delforge\/"}]}},"_links":{"self":[{"href":"https:\/\/www.phorest.com\/au\/wp-json\/wp\/v2\/posts\/34902","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.phorest.com\/au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.phorest.com\/au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.phorest.com\/au\/wp-json\/wp\/v2\/users\/40003"}],"replies":[{"embeddable":true,"href":"https:\/\/www.phorest.com\/au\/wp-json\/wp\/v2\/comments?post=34902"}],"version-history":[{"count":4,"href":"https:\/\/www.phorest.com\/au\/wp-json\/wp\/v2\/posts\/34902\/revisions"}],"predecessor-version":[{"id":88915,"href":"https:\/\/www.phorest.com\/au\/wp-json\/wp\/v2\/posts\/34902\/revisions\/88915"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.phorest.com\/au\/wp-json\/wp\/v2\/media\/34903"}],"wp:attachment":[{"href":"https:\/\/www.phorest.com\/au\/wp-json\/wp\/v2\/media?parent=34902"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.phorest.com\/au\/wp-json\/wp\/v2\/categories?post=34902"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.phorest.com\/au\/wp-json\/wp\/v2\/tags?post=34902"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}