{"id":55465,"date":"2018-01-04T13:00:50","date_gmt":"2018-01-04T12:00:50","guid":{"rendered":"https:\/\/phorest-ob-staging.com\/blog\/salon-owners-podcast-best-2017\/"},"modified":"2020-02-13T17:02:58","modified_gmt":"2020-02-13T17:02:58","slug":"salon-owners-podcast-best-2017","status":"publish","type":"post","link":"https:\/\/www.phorest.com\/au\/blog\/salon-owners-podcast-best-2017\/","title":{"rendered":"Phorest FM, The Salon Owners Podcast: The Best Of 2017"},"content":{"rendered":"<p>What a year it&#8217;s been! I think I can speak for both of Killian and me\u00a0when I say that our blood momentarily stopped flowing when we were asked to start a podcast. The experience was going to throw us way out of our comfort zone and we had no idea where to start. Thanks to your continued support, however, we figured out a monthly format for tour salon owners podcast and <em>grew our listenership from 0 to 11K RSS feed hits per month\u00a0in a year.\u00a0<\/em>As we move on to a brand new year, we wanted to take a moment to look back on the best episodes of the year 2017.<\/p>\n<p><!--more--><\/p>\n<h2>The Best Of 2017&#8217;s Episodes On Phorest FM, The Salon Owners Podcast<\/h2>\n<p>If you&#8217;re not too familiar with the podcast, Phorest FM is a weekly show that puts forth a mix of interviews with industry thought-leaders, salon\/spa marketing tips, company insights and information on attending Phorest Academy webinars. And below you can find the 12 most popular episodes of 2017 (in no particular order, and according to downloads)!<\/p>\n<h3>12. Episode 026:\u00a0Phil Jackson On Using Email Marketing In The Hair, Beauty &amp; Spa Industry<\/h3>\n<p><iframe loading=\"lazy\" src=\"https:\/\/www.podbean.com\/media\/player\/vqa38-6b1702&amp;?from=site&amp;skin=1&amp;fonts=Helvetica&amp;auto=0&amp;download=0&amp;share=1&amp;btn-skin=111\" width=\"100%\" height=\"100\" frameborder=\"0\" scrolling=\"no\" data-name=\"pb-iframe-player\" data-mce-fragment=\"1\"><\/iframe><\/p>\n<p><strong>Synopsis:\u00a0<\/strong>Email marketing is an extremely powerful tool when used properly. Phil Jackson, award-winning salon owner, industry speaker and mentor, and author of \u201cThe Hairy Book of Email\u201c, has a lot of valuable insight on the subject and we are fortunate enough for him to share it with us on this episode of Phorest FM.<\/p>\n<p><a href=\"https:\/\/www.phorest.com\/fm\/phorest-fm-episode-26\/\" target=\"_blank\" rel=\"noopener noreferrer\">Read the transcript here.<\/a><\/p>\n<h3>11. Episode 028:\u00a0Kristina Malone On Delivering Excellent Customer Service &amp; Experience<\/h3>\n<p><iframe loading=\"lazy\" src=\"https:\/\/www.podbean.com\/media\/player\/bzjb5-6b9a12&amp;?from=site&amp;skin=1&amp;fonts=Helvetica&amp;auto=0&amp;download=0&amp;share=1&amp;btn-skin=111\" width=\"100%\" height=\"100\" frameborder=\"0\" scrolling=\"no\" data-name=\"pb-iframe-player\" data-mce-fragment=\"1\"><\/iframe><\/p>\n<p><strong>Synopsis:\u00a0<\/strong>Creating an amazing customer experience for salon clients is a crucial component of the business. Waxperts is one of the most successful salons in the industry when it comes to customer service, and their salon manager Kristina Malone shares some of the things they do to make their treatments so special in this instalment of Phorest FM.<\/p>\n<p><a href=\"https:\/\/www.phorest.com\/fm\/phorest-fm-episode-28\/\" target=\"_blank\" rel=\"noopener noreferrer\">Read the transcript here.<\/a><\/p>\n<h3>10. Episode 034:\u00a0#30Days2Grow Special: Interview With John DiJulius<\/h3>\n<p><iframe loading=\"lazy\" src=\"https:\/\/www.podbean.com\/media\/player\/z7md8-6cfbf0&amp;?from=site&amp;skin=1&amp;fonts=Helvetica&amp;auto=0&amp;download=0&amp;share=1&amp;btn-skin=111\" width=\"100%\" height=\"100\" frameborder=\"0\" scrolling=\"no\" data-name=\"pb-iframe-player\" data-mce-fragment=\"1\"><\/iframe><\/p>\n<p><strong>Synopsis:\u00a0<\/strong>In this second instalment of Phorest FM\u2019s 30Days2Grow special, John DiJulius, international customer service experience consultant and best-selling author, is featured. He shares his take on the salon industry and has brilliant insight into various topics, such as truly valuing yourself as a salon professional, and providing \u201cMoments of Magic\u201d to your customers to make the most of their salon experience.<\/p>\n<p><a href=\"https:\/\/www.phorest.com\/fm\/phorest-fm-episode-34\/\" target=\"_blank\" rel=\"noopener noreferrer\">Read the transcript here.<\/a><\/p>\n<h3>9. Episode 037:\u00a0Frank Di Lusso On The Benefits Of Having An Effective Salon Loyalty System<\/h3>\n<p><iframe loading=\"lazy\" src=\"https:\/\/www.podbean.com\/media\/player\/bzecu-6eab9a&amp;?from=site&amp;skin=1&amp;fonts=Helvetica&amp;auto=0&amp;download=0&amp;share=1&amp;btn-skin=111\" width=\"100%\" height=\"100\" frameborder=\"0\" scrolling=\"no\" data-name=\"pb-iframe-player\" data-mce-fragment=\"1\"><\/iframe><\/p>\n<p><strong>Synopsis:\u00a0<\/strong>The \u2018money off\u2019 type of reward may be an easy way to treat clients, but these types of loyalty programs don\u2019t boost your business\u2019 profile or revenue in the long run. In this episode of Phorest FM, award-winning salon owner Frank Di Lusso discusses the importance of rewarding salon and spa clients by implementing an efficient salon loyalty system and shares what has been working so well for his salon in the past three years.<\/p>\n<p><a href=\"https:\/\/www.phorest.com\/fm\/phorest-fm-episode-37\/\" target=\"_blank\" rel=\"noopener noreferrer\">Read the transcript here.<\/a><\/p>\n<h3>8. Episode 039:\u00a0Richard McCabe On Building A Salon Culture &amp; Systemising Business Operations<\/h3>\n<p><iframe loading=\"lazy\" src=\"https:\/\/www.podbean.com\/media\/player\/tfxbf-6fee32&amp;?from=site&amp;skin=1&amp;fonts=Helvetica&amp;auto=0&amp;download=0&amp;share=1&amp;btn-skin=111\" width=\"100%\" height=\"100\" frameborder=\"0\" scrolling=\"no\" data-name=\"pb-iframe-player\" data-mce-fragment=\"1\"><\/iframe><\/p>\n<p><strong>Synopsis:\u00a0<\/strong>Richard McCabe is a highly motivated salon business coach who has a proven track record in providing exemplary levels of service to salons. He has been a salon owner for over 25 years, and also built three salons from scratch in two different countries. Richard\u2019s passion to deliver value-focused solutions whilst beating expectations is based on the idea of working smarter and leaving the harder for others. This week on Phorest FM, Killian and Zoe discuss with him building a salon culture and systemising business operations, two crucial aspects of running a successful salon\/spa.<\/p>\n<p><a href=\"https:\/\/www.phorest.com\/fm\/phorest-fm-episode-39\/\" target=\"_blank\" rel=\"noopener noreferrer\">Read the transcript here.<\/a><\/p>\n<h3>7. Episode 043:\u00a0Alan Stewart On The Importance Of Online Bookings And Embracing Technology<\/h3>\n<p><iframe loading=\"lazy\" src=\"https:\/\/www.podbean.com\/media\/player\/86nh6-73d6d7&amp;?from=site&amp;skin=1&amp;fonts=Helvetica&amp;auto=0&amp;download=0&amp;share=1&amp;btn-skin=111\" width=\"100%\" height=\"100\" frameborder=\"0\" scrolling=\"no\" data-name=\"pb-iframe-player\" data-mce-fragment=\"1\"><\/iframe><\/p>\n<p><strong>Synopsis:\u00a0<\/strong>It\u2019s no news that the way we go about our day-to-day lives has incredibly changed in the last few decades. Today, almost everything we do is done online. What does this mean for businesses, and how can salons and spas benefit from this change? This week on Phorest FM, we chat to Alan Stewart, founder of Rainbow Room International about how being \u2018open\u2019 24\/7 on multiple platforms has positively impacted the growth of his business. The reality is, salons who offer an online booking feature to their customers make more money than those who don\u2019t.<\/p>\n<p><a href=\"https:\/\/www.phorest.com\/fm\/phorest-fm-episode-43\/\" target=\"_blank\" rel=\"noopener noreferrer\">Read the transcript here.<\/a><\/p>\n<figure id=\"attachment_23044\" aria-describedby=\"caption-attachment-23044\" style=\"width: 1920px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/itunes.apple.com\/us\/podcast\/phorest-fm\/id1173813755\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-23044 size-full\" src=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2017\/12\/12101349\/Podcast_PromoForDMAs.jpg\" alt=\"salon owners podcast\" width=\"1920\" height=\"1080\" srcset=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2017\/12\/12101349\/Podcast_PromoForDMAs.jpg 1920w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2017\/12\/12101349\/Podcast_PromoForDMAs-300x169.jpg 300w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2017\/12\/12101349\/Podcast_PromoForDMAs-768x432.jpg 768w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2017\/12\/12101349\/Podcast_PromoForDMAs-1024x576.jpg 1024w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/><\/a><figcaption id=\"caption-attachment-23044\" class=\"wp-caption-text\">Click the image to subscribe to Phorest FM, The Salon Owners Podcast.<\/figcaption><\/figure>\n<h3>6. Episode 048:\u00a0Jennie Lawson On Building The UK&#8217;s First Eco-Innovative Salon<\/h3>\n<p><iframe loading=\"lazy\" src=\"https:\/\/www.podbean.com\/media\/player\/fmm66-78e80b&amp;?from=site&amp;skin=1&amp;fonts=Helvetica&amp;auto=0&amp;download=0&amp;share=1&amp;btn-skin=111\" width=\"100%\" height=\"100\" frameborder=\"0\" scrolling=\"no\" data-name=\"pb-iframe-player\" data-mce-fragment=\"1\"><\/iframe><\/p>\n<p><strong>Synopsis:\u00a0<\/strong>There\u2019s constant chatter about going green and being eco-friendly in the workplace, but what does it actually take to make it happen? This week on the show, we chat with Jennie Lawson, salon owner and founder of Mimosa Beauty, in Chelmsford. After 5 and a half years of running her salon and hoping to get an eco side-project off the grounds, she\u2019s instead taken that same business and turned it into the UK\u2019s first eco-innovative salon.<\/p>\n<p><a href=\"https:\/\/www.phorest.com\/fm\/phorest-fm-episode-48\/\" target=\"_blank\" rel=\"noopener noreferrer\">Read the transcript here.<\/a><\/p>\n<h3>5. Episode 050: Michelle Bolger On Maternity Leave, Holiday Entitlement &amp; Social Media<\/h3>\n<p><iframe loading=\"lazy\" src=\"https:\/\/www.podbean.com\/media\/player\/avc7u-7a9b2e&amp;?from=site&amp;skin=1&amp;fonts=Helvetica&amp;auto=0&amp;download=0&amp;share=1&amp;btn-skin=111\" width=\"100%\" height=\"100\" frameborder=\"0\" scrolling=\"no\" data-name=\"pb-iframe-player\" data-mce-fragment=\"1\"><\/iframe><\/p>\n<p><strong>Synopsis:\u00a0<\/strong>What comes to mind when you think employment law? Tough topics? Stress?\u00a0<span class=\"s1\">For the 50th episode of the podcast, Phorest FM welcomes back to the show Michelle Bolger (ESA Consultants), with all of her\u00a0experience and knowledge in employment law. Dissecting tough subjects into digestible bits and pieces,<\/span><span class=\"s1\">\u00a0she tackles three topics with the co-hosting duo: the legalities around maternity leave, holiday entitlement and social media in the business.<\/span><\/p>\n<p><a href=\"https:\/\/www.phorest.com\/fm\/phorest-fm-episode-50\/\" target=\"_blank\" rel=\"noopener noreferrer\">Read the transcript here.<\/a><\/p>\n<h3>4. Episode 047:\u00a0Up For Discussion: Building A Successful Salon And Opening A Second Location<\/h3>\n<p><iframe loading=\"lazy\" src=\"https:\/\/www.podbean.com\/media\/player\/f3zuy-782ea2&amp;?from=site&amp;skin=1&amp;fonts=Helvetica&amp;auto=0&amp;download=0&amp;share=1&amp;btn-skin=111\" width=\"100%\" height=\"100\" frameborder=\"0\" scrolling=\"no\" data-name=\"pb-iframe-player\" data-mce-fragment=\"1\"><\/iframe><\/p>\n<p><strong>Synopsis:\u00a0<\/strong>This week on the show, Zoe takes over the hosting duty as Killian is off for the week. As it\u2019s a mid-month blog episode, she will tackle these three topics and conveniently enough \u2013 it was planned \u2013 they all tie into each other. She\u2019ll discuss iSalon Coach Richard McCabe\u2019s open letter on the mistake that is to cut corners, then moves on to discuss how to turn a night in watching tv shows into business growth and finally concludes this week\u2019s show by laying out the hard truths of expanding with a second salon\/spa location.<\/p>\n<p><a href=\"https:\/\/www.phorest.com\/fm\/phorest-fm-episode-47\/\" target=\"_blank\" rel=\"noopener noreferrer\">Read the transcript here.<\/a><\/p>\n<h3>3. Episode 045:\u00a0Up For Discussion: Introducing The Salon Manager Development Series With Valerie Delforge<\/h3>\n<p><iframe loading=\"lazy\" src=\"https:\/\/www.podbean.com\/media\/player\/36zrj-75d814&amp;?from=site&amp;skin=1&amp;fonts=Helvetica&amp;auto=0&amp;download=0&amp;share=1&amp;btn-skin=111\" width=\"100%\" height=\"100\" frameborder=\"0\" scrolling=\"no\" data-name=\"pb-iframe-player\" data-mce-fragment=\"1\"><\/iframe><\/p>\n<p><strong>Synopsis:\u00a0<\/strong>To quote Phorest Salon Software CEO Ronan Perceval in a recent blog of ours, \u201cMost salon owners get brilliantly trained as therapists or hairdressers, but once they open their own place, their job completely changes to that of being a business owner. And yet, they get little or no training\/coaching for that at all.\u201d Unfortunately, it\u2019s a fact, and he\u2019s not the only one to have noticed this problem. That\u2019s why we\u2019re bringing Valerie Delforge on Phorest FM Episode 45 to get her to discuss the management journey she\u2019s prepared for her collaboration with Phorest Academy.<\/p>\n<p><a href=\"https:\/\/www.phorest.com\/fm\/phorest-fm-episode-45\/\" target=\"_blank\" rel=\"noopener noreferrer\">Read the transcript here.<\/a><\/p>\n<h3>2. Episode 046: Sam Pearce On The Current Recruitment Crisis In The Hair And Beauty Industry<\/h3>\n<p><iframe loading=\"lazy\" src=\"https:\/\/www.podbean.com\/media\/player\/rbgzm-764204&amp;?from=site&amp;skin=1&amp;fonts=Helvetica&amp;auto=0&amp;download=0&amp;share=1&amp;btn-skin=111\" width=\"100%\" height=\"100\" frameborder=\"0\" scrolling=\"no\" data-name=\"pb-iframe-player\" data-mce-fragment=\"1\"><\/iframe><\/p>\n<p><strong>Synopsis:\u00a0<\/strong>In late 2016, as we were in the process of writing the <a href=\"https:\/\/www.phorest.com\/?post_type=guides&#038;p=58303\" target=\"_blank\" rel=\"noopener noreferrer\">Salon Owner\u2019s Ultimate Guide To Shaping A Retail Culture<\/a>, we interviewed salon owner Lynda Tarpey, from Pretty Woman in Leeds, UK. One the main things she highlighted was how the industry was lacking beauty therapists coming out of colleges these days. In this episode of Phorest FM, we re-introduce the topic and discuss it with salon owner Sam Pearce, from The Potting Shed Spa, in Batley, West Yorkshire, as she asks, \u201cWhere have all the good therapists gone?\u201d<\/p>\n<p><a href=\"https:\/\/www.phorest.com\/fm\/phorest-fm-episode-46\/\" target=\"_blank\" rel=\"noopener noreferrer\">Read the transcript here.<\/a><\/p>\n<h3>1. Episode 052: David Barnett On Setting Yourself Up For A Successful Retail Holiday Season<\/h3>\n<p><iframe loading=\"lazy\" src=\"https:\/\/www.podbean.com\/media\/player\/mh6g5-7c3f23&amp;?from=site&amp;skin=1&amp;fonts=Helvetica&amp;auto=0&amp;download=0&amp;share=1&amp;btn-skin=111\" width=\"100%\" height=\"100\" frameborder=\"0\" scrolling=\"no\" data-name=\"pb-iframe-player\"><\/iframe><\/p>\n<p><strong>Synopsis:\u00a0<\/strong>A well-equipped retail offering provides a framework for you to build trustworthy relationships with each client from the initial consultation to their next appointment. That\u2019s what we refer to as a \u2018retailing culture\u2019, a number of systems and expectations that are set and continuously supported by the employees working within the salon or spa. And no, this has nothing to do with hard selling products. For this episode of Phorest FM, we welcome David Barnett, renowned salon coach (High-Performance Stylist) on the show to discuss his three-step process to ensure retail sales, especially coming up to Christmas.<\/p>\n<p><a href=\"https:\/\/www.phorest.com\/fm\/phorest-fm-episode-52\/\" target=\"_blank\" rel=\"noopener noreferrer\">Read the transcript here.<\/a><\/p>\n<p>Got feedback? Which episode of the show was <em>your\u00a0<\/em>favourite and why?\u00a0Tweet us <a href=\"https:\/\/twitter.com\/thephorestword\" target=\"_blank\" rel=\"noopener noreferrer\">@ThePhorestWord<\/a>!<\/p>\n<p>Thanks for reading,<\/p>\n<p>#LetsGrow<\/p>\n","protected":false},"excerpt":{"rendered":"<p>What a year it&#8217;s been! I think I can speak for both of Killian and me\u00a0when I say that our blood momentarily stopped flowing when we were asked to start a podcast. The experience was going to throw us way out of our comfort zone and we had no idea where to start. Thanks to &hellip; <a href=\"https:\/\/www.phorest.com\/au\/blog\/salon-owners-podcast-best-2017\/\">Continued<\/a><\/p>\n","protected":false},"author":25,"featured_media":25208,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[5474],"tags":[5475,5476,5477,5478,5479,5480,5481,5482,5483,5484,5485,5486,5487,5488],"class_list":["post-55465","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-phorest-fm","tag-alan-stewart-au","tag-best-2017-au","tag-david-barnett-au","tag-frank-di-lusso-au","tag-jennie-lawson-au","tag-john-dijulius-au","tag-kristina-malone-au","tag-michelle-bolger-au","tag-phil-jackson-au","tag-phorest-fm-au","tag-richard-mccabe-au","tag-salon-owners-podcast-au","tag-sam-pearce-au","tag-year-in-review-au"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Phorest FM, The Salon Owners Podcast: The Best Of 2017 | Phorest<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.phorest.com\/au\/blog\/salon-owners-podcast-best-2017\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Phorest FM, The Salon Owners Podcast: The Best Of 2017 | Phorest\" \/>\n<meta property=\"og:description\" content=\"What a year it&#8217;s been! I think I can speak for both of Killian and me\u00a0when I say that our blood momentarily stopped flowing when we were asked to start a podcast. The experience was going to throw us way out of our comfort zone and we had no idea where to start. Thanks to &hellip; Continued\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.phorest.com\/au\/blog\/salon-owners-podcast-best-2017\/\" \/>\n<meta property=\"og:site_name\" content=\"Phorest\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/phorestsalonsoftware\" \/>\n<meta property=\"article:published_time\" content=\"2018-01-04T12:00:50+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-02-13T17:02:58+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2018\/01\/18144027\/PhorestFM2017Review_1200x940_NewDimensions_v2-150x150.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1153\" \/>\n\t<meta property=\"og:image:height\" content=\"442\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Alex B\u00e9lisle-Springer\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:image\" content=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2018\/01\/18144027\/PhorestFM2017Review_1200x940_NewDimensions_v2-150x150.jpg\" \/>\n<meta name=\"twitter:creator\" content=\"@thephorestword\" \/>\n<meta name=\"twitter:site\" content=\"@thephorestword\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Alex B\u00e9lisle-Springer\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.phorest.com\/au\/blog\/salon-owners-podcast-best-2017\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.phorest.com\/au\/blog\/salon-owners-podcast-best-2017\/\"},\"author\":{\"name\":\"Alex B\u00e9lisle-Springer\",\"@id\":\"https:\/\/www.phorest.com\/au\/#\/schema\/person\/ffd80693198c2f00b7eb7a39d1894c55\"},\"headline\":\"Phorest FM, The Salon Owners Podcast: The Best Of 2017\",\"datePublished\":\"2018-01-04T12:00:50+00:00\",\"dateModified\":\"2020-02-13T17:02:58+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.phorest.com\/au\/blog\/salon-owners-podcast-best-2017\/\"},\"wordCount\":1408,\"publisher\":{\"@id\":\"https:\/\/www.phorest.com\/au\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.phorest.com\/au\/blog\/salon-owners-podcast-best-2017\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2018\/01\/18144027\/PhorestFM2017Review_1200x940_NewDimensions_v2.jpg\",\"keywords\":[\"alan stewart\",\"best 2017\",\"david barnett\",\"frank di lusso\",\"jennie lawson\",\"john dijulius\",\"kristina malone\",\"michelle bolger\",\"phil jackson\",\"phorest fm\",\"richard mccabe\",\"salon owners podcast\",\"sam pearce\",\"year in review\"],\"articleSection\":[\"Phorest FM\"],\"inLanguage\":\"en-AU\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.phorest.com\/au\/blog\/salon-owners-podcast-best-2017\/\",\"url\":\"https:\/\/www.phorest.com\/au\/blog\/salon-owners-podcast-best-2017\/\",\"name\":\"Phorest FM, The Salon Owners Podcast: The Best Of 2017 | Phorest\",\"isPartOf\":{\"@id\":\"https:\/\/www.phorest.com\/au\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.phorest.com\/au\/blog\/salon-owners-podcast-best-2017\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.phorest.com\/au\/blog\/salon-owners-podcast-best-2017\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2018\/01\/18144027\/PhorestFM2017Review_1200x940_NewDimensions_v2.jpg\",\"datePublished\":\"2018-01-04T12:00:50+00:00\",\"dateModified\":\"2020-02-13T17:02:58+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.phorest.com\/au\/blog\/salon-owners-podcast-best-2017\/#breadcrumb\"},\"inLanguage\":\"en-AU\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.phorest.com\/au\/blog\/salon-owners-podcast-best-2017\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-AU\",\"@id\":\"https:\/\/www.phorest.com\/au\/blog\/salon-owners-podcast-best-2017\/#primaryimage\",\"url\":\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2018\/01\/18144027\/PhorestFM2017Review_1200x940_NewDimensions_v2.jpg\",\"contentUrl\":\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2018\/01\/18144027\/PhorestFM2017Review_1200x940_NewDimensions_v2.jpg\",\"width\":1153,\"height\":442},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.phorest.com\/au\/blog\/salon-owners-podcast-best-2017\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.phorest.com\/au\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Phorest FM, The Salon Owners Podcast: The Best Of 2017\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.phorest.com\/au\/#website\",\"url\":\"https:\/\/www.phorest.com\/au\/\",\"name\":\"Phorest\",\"description\":\"Salon Software for Hair, Beauty, Barber &amp; Spa Businesses\",\"publisher\":{\"@id\":\"https:\/\/www.phorest.com\/au\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.phorest.com\/au\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-AU\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.phorest.com\/au\/#organization\",\"name\":\"Phorest Salon Software\",\"url\":\"https:\/\/www.phorest.com\/au\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-AU\",\"@id\":\"https:\/\/www.phorest.com\/au\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2019\/10\/24141402\/phorest-acorn-logo1.png\",\"contentUrl\":\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2019\/10\/24141402\/phorest-acorn-logo1.png\",\"width\":201,\"height\":202,\"caption\":\"Phorest Salon Software\"},\"image\":{\"@id\":\"https:\/\/www.phorest.com\/au\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/phorestsalonsoftware\",\"https:\/\/x.com\/thephorestword\",\"https:\/\/instagram.com\/phorest_salon_software\",\"https:\/\/www.linkedin.com\/company\/phorest?trk=company_name\",\"https:\/\/www.pinterest.com\/phorestss\/\",\"https:\/\/plus.google.com\/u\/0\/b\/101418954139594616916\/101418954139594616916\/posts\/p\/pub\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.phorest.com\/au\/#\/schema\/person\/ffd80693198c2f00b7eb7a39d1894c55\",\"name\":\"Alex B\u00e9lisle-Springer\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-AU\",\"@id\":\"https:\/\/www.phorest.com\/au\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2026\/03\/09222339\/AlexBelisle-Springer_Headshot_2026_byHannahCoveyPhoto-8759-150x150.jpg\",\"contentUrl\":\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2026\/03\/09222339\/AlexBelisle-Springer_Headshot_2026_byHannahCoveyPhoto-8759-150x150.jpg\",\"caption\":\"Alex B\u00e9lisle-Springer\"},\"description\":\"Alex B\u00e9lisle-Springer is the Producer\/Resident Host of the PhorestFM podcast and the Global Education Content Lead at Phorest Salon Software. In his global education role at Phorest, he serves as an advisor for education-focused content and is a key co-creator of business education online courses for Phorest Academy, collaborating with owners, industry coaches, and consultants. As a recognized podcaster, writer, and public speaker, Alex's signature is his intentionality, his profound, thought-provoking questions, and his commitment to helping bring the industry closer together. You can find some of Alex\u2019s written pieces on the\u00a0Phorest Blog,\u00a0Beauty Launchpad,\u00a0WellSpa 360 Magazine,\u00a0SalonEVO,\u00a0Salon Today,\u00a0Professional Beauty UK,\u00a0Thrive Global,\u00a0and\u00a0Authority Magazine.\u00a0He\u2019s also delivered webinars and workshops for The Fellowship for British Hairdressing, Creative Head Salon Smart, and spoken at conferences including the Salon Owners Summit 2024 &amp; 2025, Modern Salon\u2019s Digital Summit, the Thrive Sessions, Seattle Interactive 2018, and Uppercase.\",\"sameAs\":[\"https:\/\/www.instagram.com\/a.belspring\",\"https:\/\/www.linkedin.com\/in\/alexbelislespringer\/\"],\"url\":\"https:\/\/www.phorest.com\/au\/blog\/author\/zoe-belisle-springer\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Phorest FM, The Salon Owners Podcast: The Best Of 2017 | Phorest","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.phorest.com\/au\/blog\/salon-owners-podcast-best-2017\/","og_locale":"en_US","og_type":"article","og_title":"Phorest FM, The Salon Owners Podcast: The Best Of 2017 | Phorest","og_description":"What a year it&#8217;s been! I think I can speak for both of Killian and me\u00a0when I say that our blood momentarily stopped flowing when we were asked to start a podcast. The experience was going to throw us way out of our comfort zone and we had no idea where to start. Thanks to &hellip; Continued","og_url":"https:\/\/www.phorest.com\/au\/blog\/salon-owners-podcast-best-2017\/","og_site_name":"Phorest","article_publisher":"https:\/\/www.facebook.com\/phorestsalonsoftware","article_published_time":"2018-01-04T12:00:50+00:00","article_modified_time":"2020-02-13T17:02:58+00:00","og_image":[{"width":1153,"height":442,"url":"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2018\/01\/18144027\/PhorestFM2017Review_1200x940_NewDimensions_v2-150x150.jpg","type":"image\/jpeg"}],"author":"Alex B\u00e9lisle-Springer","twitter_card":"summary_large_image","twitter_image":"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2018\/01\/18144027\/PhorestFM2017Review_1200x940_NewDimensions_v2-150x150.jpg","twitter_creator":"@thephorestword","twitter_site":"@thephorestword","twitter_misc":{"Written by":"Alex B\u00e9lisle-Springer","Est. reading time":"7 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.phorest.com\/au\/blog\/salon-owners-podcast-best-2017\/#article","isPartOf":{"@id":"https:\/\/www.phorest.com\/au\/blog\/salon-owners-podcast-best-2017\/"},"author":{"name":"Alex B\u00e9lisle-Springer","@id":"https:\/\/www.phorest.com\/au\/#\/schema\/person\/ffd80693198c2f00b7eb7a39d1894c55"},"headline":"Phorest FM, The Salon Owners Podcast: The Best Of 2017","datePublished":"2018-01-04T12:00:50+00:00","dateModified":"2020-02-13T17:02:58+00:00","mainEntityOfPage":{"@id":"https:\/\/www.phorest.com\/au\/blog\/salon-owners-podcast-best-2017\/"},"wordCount":1408,"publisher":{"@id":"https:\/\/www.phorest.com\/au\/#organization"},"image":{"@id":"https:\/\/www.phorest.com\/au\/blog\/salon-owners-podcast-best-2017\/#primaryimage"},"thumbnailUrl":"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2018\/01\/18144027\/PhorestFM2017Review_1200x940_NewDimensions_v2.jpg","keywords":["alan stewart","best 2017","david barnett","frank di lusso","jennie lawson","john dijulius","kristina malone","michelle bolger","phil jackson","phorest fm","richard mccabe","salon owners podcast","sam pearce","year in review"],"articleSection":["Phorest FM"],"inLanguage":"en-AU"},{"@type":"WebPage","@id":"https:\/\/www.phorest.com\/au\/blog\/salon-owners-podcast-best-2017\/","url":"https:\/\/www.phorest.com\/au\/blog\/salon-owners-podcast-best-2017\/","name":"Phorest FM, The Salon Owners Podcast: The Best Of 2017 | Phorest","isPartOf":{"@id":"https:\/\/www.phorest.com\/au\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.phorest.com\/au\/blog\/salon-owners-podcast-best-2017\/#primaryimage"},"image":{"@id":"https:\/\/www.phorest.com\/au\/blog\/salon-owners-podcast-best-2017\/#primaryimage"},"thumbnailUrl":"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2018\/01\/18144027\/PhorestFM2017Review_1200x940_NewDimensions_v2.jpg","datePublished":"2018-01-04T12:00:50+00:00","dateModified":"2020-02-13T17:02:58+00:00","breadcrumb":{"@id":"https:\/\/www.phorest.com\/au\/blog\/salon-owners-podcast-best-2017\/#breadcrumb"},"inLanguage":"en-AU","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.phorest.com\/au\/blog\/salon-owners-podcast-best-2017\/"]}]},{"@type":"ImageObject","inLanguage":"en-AU","@id":"https:\/\/www.phorest.com\/au\/blog\/salon-owners-podcast-best-2017\/#primaryimage","url":"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2018\/01\/18144027\/PhorestFM2017Review_1200x940_NewDimensions_v2.jpg","contentUrl":"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2018\/01\/18144027\/PhorestFM2017Review_1200x940_NewDimensions_v2.jpg","width":1153,"height":442},{"@type":"BreadcrumbList","@id":"https:\/\/www.phorest.com\/au\/blog\/salon-owners-podcast-best-2017\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.phorest.com\/au\/"},{"@type":"ListItem","position":2,"name":"Phorest FM, The Salon Owners Podcast: The Best Of 2017"}]},{"@type":"WebSite","@id":"https:\/\/www.phorest.com\/au\/#website","url":"https:\/\/www.phorest.com\/au\/","name":"Phorest","description":"Salon Software for Hair, Beauty, Barber &amp; Spa Businesses","publisher":{"@id":"https:\/\/www.phorest.com\/au\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.phorest.com\/au\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-AU"},{"@type":"Organization","@id":"https:\/\/www.phorest.com\/au\/#organization","name":"Phorest Salon Software","url":"https:\/\/www.phorest.com\/au\/","logo":{"@type":"ImageObject","inLanguage":"en-AU","@id":"https:\/\/www.phorest.com\/au\/#\/schema\/logo\/image\/","url":"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2019\/10\/24141402\/phorest-acorn-logo1.png","contentUrl":"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2019\/10\/24141402\/phorest-acorn-logo1.png","width":201,"height":202,"caption":"Phorest Salon Software"},"image":{"@id":"https:\/\/www.phorest.com\/au\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/phorestsalonsoftware","https:\/\/x.com\/thephorestword","https:\/\/instagram.com\/phorest_salon_software","https:\/\/www.linkedin.com\/company\/phorest?trk=company_name","https:\/\/www.pinterest.com\/phorestss\/","https:\/\/plus.google.com\/u\/0\/b\/101418954139594616916\/101418954139594616916\/posts\/p\/pub"]},{"@type":"Person","@id":"https:\/\/www.phorest.com\/au\/#\/schema\/person\/ffd80693198c2f00b7eb7a39d1894c55","name":"Alex B\u00e9lisle-Springer","image":{"@type":"ImageObject","inLanguage":"en-AU","@id":"https:\/\/www.phorest.com\/au\/#\/schema\/person\/image\/","url":"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2026\/03\/09222339\/AlexBelisle-Springer_Headshot_2026_byHannahCoveyPhoto-8759-150x150.jpg","contentUrl":"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2026\/03\/09222339\/AlexBelisle-Springer_Headshot_2026_byHannahCoveyPhoto-8759-150x150.jpg","caption":"Alex B\u00e9lisle-Springer"},"description":"Alex B\u00e9lisle-Springer is the Producer\/Resident Host of the PhorestFM podcast and the Global Education Content Lead at Phorest Salon Software. In his global education role at Phorest, he serves as an advisor for education-focused content and is a key co-creator of business education online courses for Phorest Academy, collaborating with owners, industry coaches, and consultants. As a recognized podcaster, writer, and public speaker, Alex's signature is his intentionality, his profound, thought-provoking questions, and his commitment to helping bring the industry closer together. You can find some of Alex\u2019s written pieces on the\u00a0Phorest Blog,\u00a0Beauty Launchpad,\u00a0WellSpa 360 Magazine,\u00a0SalonEVO,\u00a0Salon Today,\u00a0Professional Beauty UK,\u00a0Thrive Global,\u00a0and\u00a0Authority Magazine.\u00a0He\u2019s also delivered webinars and workshops for The Fellowship for British Hairdressing, Creative Head Salon Smart, and spoken at conferences including the Salon Owners Summit 2024 &amp; 2025, Modern Salon\u2019s Digital Summit, the Thrive Sessions, Seattle Interactive 2018, and Uppercase.","sameAs":["https:\/\/www.instagram.com\/a.belspring","https:\/\/www.linkedin.com\/in\/alexbelislespringer\/"],"url":"https:\/\/www.phorest.com\/au\/blog\/author\/zoe-belisle-springer\/"}]}},"_links":{"self":[{"href":"https:\/\/www.phorest.com\/au\/wp-json\/wp\/v2\/posts\/55465","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.phorest.com\/au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.phorest.com\/au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.phorest.com\/au\/wp-json\/wp\/v2\/users\/25"}],"replies":[{"embeddable":true,"href":"https:\/\/www.phorest.com\/au\/wp-json\/wp\/v2\/comments?post=55465"}],"version-history":[{"count":1,"href":"https:\/\/www.phorest.com\/au\/wp-json\/wp\/v2\/posts\/55465\/revisions"}],"predecessor-version":[{"id":67988,"href":"https:\/\/www.phorest.com\/au\/wp-json\/wp\/v2\/posts\/55465\/revisions\/67988"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.phorest.com\/au\/wp-json\/wp\/v2\/media\/25208"}],"wp:attachment":[{"href":"https:\/\/www.phorest.com\/au\/wp-json\/wp\/v2\/media?parent=55465"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.phorest.com\/au\/wp-json\/wp\/v2\/categories?post=55465"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.phorest.com\/au\/wp-json\/wp\/v2\/tags?post=55465"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}