Preventing Bullying in Your Salon or Spa Business

It’s an unfortunate reality that bullying and harassment issues can arise in any workplace. The close-knit nature of the salon industry means that the impact can be felt even more acutely. Creating a safe and supportive space is not just about enhancing the work experience for our teams; it’s also about ensuring that our clients … Continued

The Importance & Benefits Of Having A Salon/Spa Business Plan

It’s one thing to dream about owning your own business, but converting those dreams into reality takes careful research and planning. Underestimate the costs of running a business, and there will be no profit left. A salon/spa business plan helps to clarify your thoughts and ideas and can act as working document that you refer … Continued

Eco-Friendly Spa Management: Sustainable Practices for a Greener Business

As a spa business, you positively impact the health and well-being of your clients every single day; it’s your specialty. Does your ethos of wellness extend to our planet? We are currently in the middle of a serious climate crisis. Seas are rising, temperatures are increasing, and a massive 80% of natural disasters are being … Continued

Spark Up Summer With Salon Business Collaborations

Partnering with other local businesses is a smart way to attract new clients and offer added value to your existing visitors. By joining forces with local shops, cafés, florists, or spas, you create an exciting experience that clients won’t want to miss, and fellow business owners appreciate. All while supporting your local community at the … Continued

Compliance Checklist for Med Spas in Ontario: 2026 Edition

A med spa can look polished, be fully booked, and operate in a clinically advanced manner, while still carrying compliance gaps beneath the surface. That is why an Ontario med spa compliance checklist belongs on the agenda in 2026. As clinics expand their treatment mix, bring in more providers, and handle larger volumes of clinical … Continued

Why AI Isn’t Replacing Salon, Spa, and Clinic Professionals — It’s Giving Them Their Time Back

Let’s start with the obvious — because it’s the part that tends to get lost in the noise. The human touch will never be replaced. No algorithm can replicate the way a great therapist reads a room the second a client walks in. The subtle shift in tone when someone’s had a hard week. The … Continued

Modernizing a 4th Generation Business: The System Behind the Scenes

When I was growing up, the beauty industry was simply part of the rhythm of family life. It was dinner table conversation, weekends spent around the business, warehouse visits, and hair shows. It developed into the kind of stories that stay with you for years. I didn’t grow up thinking, “One day, this will all … Continued

Best Medical Spa Software in Canada (2026)

An Honest Comparison for Growth-Minded Medspa Owners If you’ve spent any time researching medspa software online, you’ve probably noticed something frustrating: most comparison articles are written by the very companies selling the software. Pabau’s blog ranks Pabau first. Vagaro’s website calls Vagaro the best choice. Even many “independent” roundups are quietly backed by affiliate deals … Continued

Why Self-Belief is a Business Strategy

At this year’s Salon Owners’ Summit, Phorest invited Katie Piper to deliver our closing keynote for a reason. The salon, spa, and clinic industry is powered largely by women – approximately 85% to 93%, according to the National Hair and Beauty Foundation. It is built on resilience, emotional intelligence, and the ability to adapt under … Continued