Falling into the Millennial generation myself, I was quite surprised to hear Stefanie Fox Jackson, speaker at the Salon Owners Summit 2020, mention the Internet saw the light of day in 1991. Quick maths that was nearly three decades ago \u2014 pram days for me. Then there was Google in the year of 1998. It\u2019s all I\u2019ve ever known really, just like many of today\u2019s workforce. Technology advancements have shaped the way I show up in the world, just like it has for many of the staff you employ.<\/p>\n\n\n\n\n\n\n\n
If you were to Google “rethinking business and growth,”<\/em> one of the first set of results you\u2019d get would identify five steps to help you on your way. Knowing yourself, being proactive, considering external growth, getting input from your team and “using criteria for objective decision making.” <\/em><\/p>\n\n\n\n Coincidentally, this year\u2019s lineup of main stage speakers at the Salon Owners Summit flagship all pointed out the importance of breaking and reframing mental models, ways to think about salon business. And whether they spoke about staffing, profitability, leadership, turning the ship around or connecting with customers, one message resonated loud and clear. Marcus Allen, salon management professional and educator<\/a>, said it best on the day: “Think differently. All the cool kids are doing it.”<\/em><\/p>\n\n\n\n Listen to the audio version of this blog, and subscribe to the Phorest Blog Podcast here<\/a>:<\/strong><\/p>\n\n\n\n