{"id":99396,"date":"2021-11-08T08:54:30","date_gmt":"2021-11-08T08:54:30","guid":{"rendered":"https:\/\/www.phorest.com\/?post_type=updates&p=99396"},"modified":"2022-09-20T07:34:10","modified_gmt":"2022-09-20T07:34:10","slug":"introducing-phorest-support-bot","status":"publish","type":"updates","link":"https:\/\/www.phorest.com\/ca\/updates\/introducing-phorest-support-bot\/","title":{"rendered":"Introducing Phorest Support Bot"},"content":{"rendered":"\n

We’ve made some exciting updates to the way you get the support you need! Introducing our brand new Help<\/strong> button!<\/p>\n\n\n\n

From today, you\u2019ll notice a new Help button in the top right corner of most screens in Phorest. When you click it, we\u2019ll automatically recommend help guides to you based on the screen you\u2019re currently viewing in Phorest, making answers available to you instantly at the single click of a button!<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

We\u2019ve also integrated our brand new Phorest Support Bot<\/strong>, which has been trained on years of previous support knowledge and is available 24\/7.

If the recommended guides aren\u2019t what you\u2019re looking for then put the bot to the test and ask it a question!<\/p>\n\n\n\n

We’ve already seen some amazing results during our testing phase, so make sure to check it out!
Also don’t worry – Our wonderful Support team is still here for you whenever you need us, and you can still log a ticket by clicking Get in touch<\/strong> in the new Help area, or by going to the older Contact Support <\/strong>area and clicking Contact<\/strong>.<\/p>\n","protected":false},"excerpt":{"rendered":"

We’ve made some exciting updates to the way you get the support you need! Introducing our brand new Help button! From today, you\u2019ll notice a new Help button in the top right corner of most screens in Phorest. When you click it, we\u2019ll automatically recommend help guides to you based on the screen you\u2019re currently … Continued<\/a><\/p>\n","protected":false},"author":40061,"featured_media":111633,"template":"","updates-categories":[],"class_list":["post-99396","updates","type-updates","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nIntroducing Phorest Support Bot | Phorest<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.phorest.com\/ca\/updates\/introducing-phorest-support-bot\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Introducing Phorest Support Bot | Phorest\" \/>\n<meta property=\"og:description\" content=\"We’ve made some exciting updates to the way you get the support you need! Introducing our brand new Help button! 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