Phorest Salon Software is the perfect fit if you are a hair and beauty salon, nail bar, or spa with three employees or more.Are you wondering if Phorest is worth the investment? If it’s really easy to use (even if you don’t like computers)? Or if it’s going to be a right fit for your business?
Here’s what our customers have to say:
“You may think this is an additional cost that you cannot afford but, believe me, it pays for itself.” I have used software packages for many years and discovered Phorest 5 years ago. It’s hard to believe but they have reinvented the way we run our business.
The actual software is very easy to use for all the staff but it’s the blogs, updates and advice by industry experts that I get that has been amazing.
I would advise going for the more advanced package to get your own salon branded booking app, which our clients love! And make use of the text and email messaging service. You may think this is an additional cost that you cannot afford but believe me it pays for itself when the bookings roll in.
Lastly the Phorest team and customer support is the best I have ever come across.Sue Palmer from Salon 112.
“I was apprehensive at paying the initial outlay especially as I had already used a system for a couple of months which didn’t work for me.” I looked at lots of systems when deciding on the right salon software and trialled a few, but nothing fitted right with me until I got a demo from Phorest, and it looked amazing. I took the plunge and at the training I kept saying “I can’t believe how easy this is to use”. Honestly I can’t believe how much time I wasted looking at other systems.
All I can say is you get what you pay for. Phorest is easy to use, it does everything apart from making your patient’s tea and coffee! It works on iPads, iPhones, the training is excellent and company support is amazing, they really want to work with you and grow your business.Donna Ward, Clinical Director from Allure Aesthetics.
“It seems very scary and a lot of money, but it is worth every penny.” Phorest was easy to deal with from the word go – down to earth, understanding, and trustworthy.
I suffer from learning disabilities and Phorest staff are so patient with me and really help me to understand anything I need.
They are right there for me even down to the stupid things like how do I open something. Or where to find something. This was a big step for me and Phorest made it so easy. It’s so good I tell everyone about it. I love it, and to know I have it in my salon makes me proud.
I like that the software is easy to use, nice, bright and colourful. Phorest listens to the client base and changes things when they need to which I think is just amazing.
It seems very scary and a lot of money, but it is worth every penny. It will help you with everything you could need as your business grows. All my clients love it and they love how it’s so helpful to them when booking appointments, and how professional it looks.Kala Hale from Alak Health and Beauty, beauty salon from the United Kingdom
“Once you’ve spent some time using it and the team become adept at unleashing its full potential, the value is evident.”We have been using Phorest for the past couple of years now and I must say, it’s definitely the best salon software we’ve used to date.
We’ve had to kiss a few frogs before we found our prince but Phorest is definitely worth the investment, and it’s been onwards and upwards since we started using it with the help of their excellent support team.
It’s like having an in-house marketing team, it’s so simple to activate the in-built marketing functions. The SMS and email templates are updated monthly, all we have to do is press send!
Once you’ve spent some time using it and the team become adept at unleashing its full potential, the value is evident.Araya Fitzgerald from Araya Beauty.
“We have grown to 3 very busy salons with the help of Phorest.” We have tried lots of salon software and phorest is by far the best. The marketing tools alone will 100% grow your salon business.
Support is on hand and is quick and efficient – nothing is too much trouble. The blogs are amazing and give you invaluable marketing ideas.
The stock control, reports and staff features help you keep your salon organised all in one place.
The review feature is the best, it has brought us countless new clients who see our great reviews online (we have over 200 new clients per month and have now grown to 3 very busy salons with the help of Phorest).
So thank you Phorest you helped make our team come alive and our dreams come true!Donna Garnham, Director of Hair Ministry Ltd.
“All I’m doing is kicking myself for not getting Phorest sooner than I did.” Before I had Phorest, I subscribed the blog – it is always so useful, and was basically a weekly reminder to me about how much the Salon System that I was using at the time lacked!
This system is SO easy to use, and the help feature is great, so I can find things out for myself, the step by step instructions are absolutely brilliant.
I think it’s phenomenal that my staff and I can do online training, and that it is interactive. I just completed the Treat Cards training and I had a few questions throughout the training which were answered instantly, as I could ask the trainer as we went along.
I’ve logged a call today to change something that was set up, and had my issue fixed within a matter of minutes.
I can’t wait to get started with the Marketing Tools, as I can see already what a positive impact it will have on my salon.
All I’m doing is kicking myself for not getting Phorest sooner than I did.Sarah Aherne, Owner, Shwe Tan.
“For those things I’m not strong on I know I have Phorest there to support me.” I have been using Phorest salon software in my salon or the past 10 years and it has helped me so much to grow and develop my business and brand.
Every report from the system is useful and I always refresh and advance my knowledge with the education they provide.
I would never consider moving to another computer software systems as I know Phorest is the best one on the market.
For those things I’m not strong on I know I have Phorest there to support me and their customer service is what they pride themselves on.
We love to grow with Phorest!Karan Burke, Owner, Ebano Ballinteer.
“We were very nervous about the change to being computerised.” Nothing is ever too much trouble for the team. We were very nervous about the change to being computerised but a year on would not be without it.
Even when we ask silly little things they guide us through.
The marketing is great and so easy to use, I would say just do it and with the team at phorest to lead you you will never look back.Debbie Hulbert, Owner, Charter Cutting Company.
“I wasn’t very computer literate when I began but they take you through step by step.” Super efficient service if I need help with the system, any questions answered in a few minutes. I wasn’t very computer literate when I began but they take you through step by step.
It has completely changed how I run my business.
I now can provide better customer service and keep on top of the financial side more, with ease.
The staff are efficient and friendly and listen to therapists requests and carry them through if possible. I would highly recommend the phorest system and company.
I should have invested years before I did.Elaine O’Sullivan, Owner, The Beauty Shop.
“You get immediate support if things go wrong (which rarely happens).” I have been with Phorest from when they first started. As they have grown they have never lost the personal touch no matter how big or small a salon you are.
I don’t think I could highly recommend them enough, I feel they are essential to a business.
Not only do you get amazing software but they will constantly send you new ideas to update your business. Any staff I have dealt with are always friendly and very professional with a great personality.
It is fantastic how their company has grown and you get immediate support ifyou need it. I look forward to growing my business more with Phorest Salon Software.Sarah Doyle, Owner, Templeogue Beauty Clinic.
“If ever there is any issue, it is resolved promptly and smoothly.” I’ve been using Phorest for over 8 years now. I had used many other salon software companies previously and would (and very often do!) highly recommend Phorest.
The team are so innovative and creative, meaning the software can do wonderful and also practical things.
They listen to their customers; if there is ever something someone thinks could be improved or added, they take it on board and regularly act upon it – no wonder they’ve grown so well!
Customer service is excellent and if ever there is any issue, it is resolved promptly and smoothly – thankfully this is a rarity, as the software is so reliable!
Phorest has helped my business grow, keeps my team inspired and motivated with the customer review section, and allows me to see my business performance at the click of a button.Clare Cockell, Managing Director of The Reef Spas.
“We had been using a simple pencil, paper and diary system.” We have been using Phorest only around 7 years. We had been using a simple pencil, paper and diary system and finally decided to upgrade to proper salon software.
It is an investment but I can honestly say it’s one of the best we’ve made.
I only wish we got it in when when we opened 10 years ago. It’s so easy to use. You can track all your figures, bookings and clients in such a simple easy manner and even from your phone.
All the marketing options are brilliant and we have less ‘no shows’ as people get the text reminder automatically. The customer service is some of the best we’ve ever experienced, they can’t do enough to help you and your business.
The company stays ahead of the trend to ensure we are kept up with changes in technology and social communication with our clients.
Phorest truly want to help salons reach their full potential. If you haven’t a salon pos and software system in then you need this.Ellen Kavanagh, Founder, Waxperts.
“It seems a bit complicated as there’s a lot of features but once you start using it becomes easy.” I have tried a couple of different salon softwares before but Phorest is the best! It does everything you need to have a successful salon. Definitely worth the money you spend on it.
There isn’t anything I don’t like, it seems a bit complicated to start with as there’s a lot of features, but once you start using it it becomes easy.
Take your time to learn it and make sure all your staff has a training, too.Timea Berridge, Owner, All About You.
“We’ve been using the support button a lot…” We opened a spa as a new business venture and took a long time searching for the perfect program.
We are not new to using business specific software and did our homework on the various programs and features.
When we found Phorest we immediately saw it met all of our needs and provided many more that we didn’t know were available!
This software is extremely easy to use, navigate and train staff on. The staff have been exceptional and as we’re new we’ve been using the Support button a lot!
We get called back very quickly and have been so happy with the explanations and their ability to join our computer to demonstrate how an item is done.
We highly recommend Phorest and please know that anyone who wants to speak to a very happy new customer can call us!Janie Bass, Owner, Pri-Vate.
“It took me a little while to get to grips with everything, but Rome wasn’t built in one day.” The software provides so much information at my fingertips from a variety of screens and locations. I cannot imagine running the business without this system now.
It took me a little while to get to grips with everything. The team at Phorest are always helpful and patient when I have had a query.
I like the detailed email template designs and the text reminders to clients. The online booking facility for clients is brilliant.
The only problem I have had with Phorest, is that I haven’t always had enough, regular time to use all its facilities to the max, but Rome wasn’t built in a day!Katy Martin, Company Owner and Beauty Therapist, Bourne Therapies.
“After using 3 other salon systems we thought there was no real solution… then we tried Phorest.” After one full year of our partnership with Phorest we wanted to take a moment and give praise and feedback. We use the word partnership specifically because it is truly that. Every team member we have met, spoken to, or corresponded with, has personally been invested in the success of the service into our salon culture. From the first phone call, through on-boarding, to every update and improvement of the system, we have had the smoothest transition and the greatest measurable success of our business.
After using 3 other salon systems we thought there was no real solution for a program that was easy, intuitive, supportive, reliable, and had all the analytics that we were looking for all with a credit card processing system that was simple. Then we tried Phorest. We saw improvement right away with ease of use, expanded reports for salon and individual stylist growth, simplified payroll, total client satisfaction with online booking and the app, as well as massive improvement with our online visibility and reputation.
In the one year we have been utilizing Phorest,the amount of online reviews have skyrocketed and that has driven in 25% more new business. We believe that our service keeps clients coming back in, but it is wonderful to have the same high standard of Phorest supporting us, and we are immensely grateful for that. We cannot wait to see what the next year brings to our growing business but we know it’s gonna be good.Amber Pope, Owner, Salon27.
“My husband I have researched software for months for our new salon in the US.” My husband and I have researched software for months for our new salon. He found Phorest and I knew this was the software for my salon.
Seriously, I have been impressed from my first phone call with Phorest.
Not only is the software exceeding every one of my expectations, but the service I’ve received from every individual I’ve spoken with is unbelievable.
Outstanding! Remarkable! Brilliant! Thank you!Alanna Uasike, Owner, Salon precis.
“We conducted a massive amount of research into salon software.”We have just established a large beauty salon and skin clinic.
We initially conducted a massive amount of research into salon software concluding that Phorest is streets ahead of everything else currently available on the market.
It is utterly superb software and I can’t speak highly enough of it. It’s easy to use, responsive, clever and well thought-out.
Its wide-ranging capabilities are second-to-none and will make (and save) us a lot of money – we are delighted with it.
I particularly like the ‘at risk’ facility which identifies those clients who have not visited the salon in the past few months.
In addition, the service, training, advice and tips throughout the setup and training have proved invaluable. Thank you so much Phorest – you have made all of our lives considerably easier!Debbie Tams, Director, Beauty and The Bistro.
“I have used many software systems in my years of being in this industry…” I have used many software systems in my years of being in this industry and would never choose to go to any other company now.
The system itself is amazing from ease of use for the end user to the simplicity of the set up that no other company can offer.
The support that you get from being with Phorest is second to none and the forward thinking developers are always happy to listen to your ideas and implement when possible. Nothing is ever too much trouble for the whole team at Phorest!Simone Stamps, Director, The Hena Group Ltd.
“My old software was crashing and full of bugs.” It’s been a fantastic transition from another software provider to Phorest. The Team at Phorest is nothing short of brilliant.
I just want to share two things.
I have been using another software provider for over a year. I have a medium size staff of 6 stylists in total and depend on a full management software to manage my small salon.
Honestly, you cannot even compare the software. Phorest is way more complete, and is made for the hair industry. It works so well, no bugs. The software never crashes. It works smoothly.
It’s really simple and easy to navigate, book appointments, and run reports.
I wish I had found the software ages ago! My old software was crashing and full of bugs, constantly on the phone trying to fix an issue on the site that was the software.
They have amazing social media integration. Marketing is all worked into the software, and very easy to use. They have great email campaigns all built in.
Well I could write a full page here but will move quickly to point 2.
The service and support is amazing, we have had ongoing training for all our staff. If we are stuck on any difficulty amazing support is just a call away.
I am looking forward to making full use of this powerful tool in my Salon, and looking forward to growing my business with Phorest.Matthew, Stylist.
“A lot of salon systems can look a bit boring.” A lot of salon systems can look bit boring, I like how Phorest looks and how easy it is to use it and change things. I can’t wait to get using it more.
Very good value for money.
The Phorest team are very knowledgeable and patient.Paula McHugh, Owner, Nine Zero Salon.
“Couldn’t and wouldn’t live without it.” We have been established for 30 years and we were, I think, the second salon to buy the Phorest package back in the early 2000s. We have therefore experienced it evolving and it has helped us to evolve as well.
It has been like watching a child grow up into a very capable adult, then go onto college and earn a degree!
The software is the backbone of our busy business and removes the stress of many things. Reports, figures, records are there instantly at the touch of a button, and the appointments and room allocation makes our salon run seamlessly.
Product support is faultless, and it is very assuring to know that any problems are always resolved instantly.
Our staff love the ease of use of the appointment side of the system and find it very easy to master.
If you have Beauty outlet, it is not only an excellent tool… It is the only one to have…Sandra Beardshall, Owner, Complete Beauty.
“They really understand all the intricacies of the salon business.” The Phorest Team has been a delight to work with.
It’s so easy to use! It is obviously designed by people in the salon industry who care about the procedures specific to salons and put a lot of thought into it.
I’ve done my research on just about every software available!
They really understand all the intricacies of the salon business.Danielle Boucher, General Manager, Hairroin Salon.
“You’re not just another number to them.” Phorest salon software is without a doubt all pros and no cons. By far the best salon software I have ever worked with – very easy to use, easy on the eye, it covers everything you can think of and it is improving everyday there’s always more and more improvements. So happy we made the move, will never look back.
Can’t wait to avail of all the extra free training Phorest has to offer, they are always wanting to improve and increase your profits for your business.
I feel that as a company Phorest make you feel that your business is priority and you’re not just another number/account to them, that itself goes along away.Fiona Mc Donald, Owner, Chyna Blu hair and Beauty.
“Phorest is not just a salon software solution, but a way of life for us now.” We switched over to Phorest early in February this year and embraced everything they have to offer with open arms.
I think we surprised the Phorest team as much as ourselves with just how quickly we took up everything they have to offer!
Phorest is not just a salon software solution, but a way of life for us now.
Soon after signing up we realised we not only had an amazing tool for our business, but would also need a new website, and an entire new look which has in turn revitalised our entire business, our team, and even our clients!Susie Brooks, Owner, Cut Loose Ltd.