{"id":119058,"date":"2022-12-11T13:51:00","date_gmt":"2022-12-11T13:51:00","guid":{"rendered":"https:\/\/www.phorest.com\/blog\/revolutionise-reception-with-phorestguest\/"},"modified":"2023-02-06T16:28:05","modified_gmt":"2023-02-06T16:28:05","slug":"phorestguest","status":"publish","type":"post","link":"https:\/\/www.phorest.com\/fi\/blog\/phorestguest\/","title":{"rendered":"Mullista vastaanotto PhorestGuestin avulla"},"content":{"rendered":"\n

Kun asiakkaat saapuvat liikkeeseesi, mik\u00e4 on heid\u00e4n ensivaikutelma? Onko heit\u00e4 vastassa pitk\u00e4 jono odottavia asiakkaita vai kenties tyhj\u00e4 vastaanotto? Viet\u00e4tk\u00f6 p\u00e4iv\u00e4si rynt\u00e4illen edestakaisin tuolin takaa vastaanottoon kirjataksesi asiakkaita saapuneeksi ja veloittaa maksua l\u00e4htevilt\u00e4 asiakkailta samalla kun yrit\u00e4t suorittaa palveluita ja tarjota loistavaa asiakaspalvelua? Istuuko vastaanottovirkailija p\u00f6yt\u00e4ns\u00e4 \u00e4\u00e4ress\u00e4 kello 9-17 yritt\u00e4en selvit\u00e4 tulevista puhelintiedusteluista samalla kun kirjaa asiakkaita sis\u00e4\u00e4n ja tekee myynti\u00e4? Jos vastaanottokokemuksesi muistuttaa mit\u00e4\u00e4n t\u00e4llaista, on aika tehd\u00e4 muutoksia nopeasti. PhorestGuest on luotu sinulle auttamaan t\u00e4h\u00e4n.<\/p>\n\n\n\n

Mik\u00e4 on PhorestGuest?<\/strong><\/h2>\n\n\n\n
\"PhorestGuest\"<\/figure>\n\n\n\n

Tehty\u00e4mme kuukausia intensiivista alan tutkimusta sek\u00e4 kyselimme Phorest-kampaamoilta ja hoitoloilta mit\u00e4 parannuksia he haluaisivat n\u00e4hd\u00e4 liikkeess\u00e4\u00e4n, yksi toistuva teema oli vastaanottokokemus. Hius-, kynsi- ja kauneushoitoloista kampaamoihin, kauneusklinikoihin ja kylpyl\u00f6ihin, yksi asia, jonka kanssa kaikki omistajat kamppailivat, oli asiakkaiden saapumisen k\u00f6mpel\u00f6 luonne ja ep\u00e4j\u00e4rjestys. Jotkut liikkeet ovat p\u00e4\u00e4tt\u00e4neet siirty\u00e4 kokonaan pois vastaanottotiskimallista, kun taas toisilla on ollut vaikeuksia rekrytoida vastaanottohenkil\u00f6st\u00f6\u00e4 tai jakaa sis\u00e4\u00e4nkirjautumisteht\u00e4vi\u00e4 ty\u00f6ntekij\u00f6iden kesken.<\/p>\n\n\n\n

Me loimme PhorestGuest sovelluksen tehostamaan vastaanottokokemusta.<\/a> Nyt kun asiakkaat saapuvat, he voivat itse kirjata itsens\u00e4 saapuneeksi. <\/p>\n\n\n\n

N\u00e4in PhorestGuest toimii<\/strong><\/h2>\n\n\n\n

Asiakkaasi n\u00e4k\u00f6kulmasta se on eritt\u00e4in helppok\u00e4ytt\u00f6inen. N\u00e4yt\u00f6ll\u00e4 he n\u00e4kev\u00e4t viestin, joka toivottaa heid\u00e4t tervetulleeksi kampaamoosi tai hoitolaasi. Kun he kirjoittavat puhelinnumeronsa, sovellus n\u00e4ytt\u00e4\u00e4 heid\u00e4n palvelunsa tiedot, mukaan lukien valokuvan ty\u00f6ntekij\u00e4st\u00e4, jolle heid\u00e4n aikansa on varattu. Sitten heid\u00e4n tarvitsee vain napsauttaa suurta sis\u00e4\u00e4nkirjautumispainiketta.<\/p>\n\n\n\n

Kun he kirjaavat itsens\u00e4 sis\u00e4\u00e4n, PhorestGuest ilmoittaa automaattisesti t\u00e4h\u00e4n tapaamiseen m\u00e4\u00e4r\u00e4tylle ty\u00f6ntekij\u00e4lle push-ilmoituksella h\u00e4nen puhelimeen tai \u00e4lykelloon. T\u00e4m\u00e4 auttaa tiimi\u00e4si hallitsemaan aikaansa paremmin, ja et koskaan j\u00e4t\u00e4 vahingossa vastaanotossa odottavaa asiakasta kuittaamatta. Se on my\u00f6s muokattavissa, mik\u00e4 tarkoittaa, ett\u00e4 voit muuttaa br\u00e4nd\u00e4yst\u00e4 vastaamaan ainutlaatuista liikkeesi estetiikkaa.<\/p>\n\n\n\n

Lis\u00e4ksi se poistaa pel\u00e4tyt jonot ja tungoksen vastaanottoalueella, jossa asiakkaat alkavat k\u00e4yd\u00e4 k\u00e4rsim\u00e4tt\u00f6miksi.<\/p>\n\n\n\n

Itsen\u00e4inen sis\u00e4\u00e4nkirjautuminen s\u00e4\u00e4st\u00e4\u00e4 aikaasi, jotta voit keskitty\u00e4 sinulle t\u00e4rkeimp\u00e4\u00e4n<\/strong><\/h2>\n\n\n\n
\"Phorest\"<\/figure>\n\n\n\n

Yksi PhorestGuestin ilmeisimmist\u00e4 eduista on sen tarjoamat valtavat aikaa s\u00e4\u00e4st\u00e4v\u00e4t edut. Kampaamot ja hoitolat eri puolilla maailmaa tuhlaavat tunteja joka viikko vastaanottotiskill\u00e4 tarkistaen asiakkaita manuaalisesti samalla kun he yritt\u00e4v\u00e4t k\u00e4sitell\u00e4 varauksia, tiedusteluja ja v\u00e4hitt\u00e4ismyynti\u00e4.<\/p>\n\n\n\n

Itsepalvelu-sis\u00e4\u00e4nkirjautumisen tarjoaminen tarkoittaa, ett\u00e4 voit lopettaa manuaaliset sis\u00e4\u00e4nkirjautumiset kokonaan, mik\u00e4 vapauttaa valtavat m\u00e4\u00e4r\u00e4t manuaalista j\u00e4rjestelm\u00e4n valvontaa. N\u00e4in vastaanottotiimisi voi keskitty\u00e4 vain varauksiin, v\u00e4hitt\u00e4ismyyntiin ja erinomaiseen asiakaspalveluun; kaikki asiat, jotka saavat asiakkaat haluamaan k\u00e4yd\u00e4 liikkeess\u00e4si ja palaamaan sinne.<\/p>\n\n\n\n

Ajans\u00e4\u00e4st\u00f6etuja lis\u00e4t\u00e4\u00e4n entisest\u00e4\u00e4n kampaamoissa, joissa ei ole vastaanottovirkailijaa, jolloin yrityksesi kauneusalan ammattilaiset voivat keskitty\u00e4 tarjoamaan palvelujaan alusta loppuun ilman, ett\u00e4 heid\u00e4n tarvitsee juosta edestakaisin vastaanotossa sis\u00e4\u00e4nkirjautumista varten. Se on yksinkertainen ja aikaa s\u00e4\u00e4st\u00e4v\u00e4 tekniikka sinulle, tiimillesi ja asiakkaillesi.<\/p>\n\n\n\n

Aika on rahaa<\/strong><\/h2>\n\n\n\n

Se on klisee, mutta se on totta; aika on rahaa. PhorestGuestilla s\u00e4\u00e4st\u00e4m\u00e4si ajan kauneusalan ammattilaistiimisi voi keskitty\u00e4 enemm\u00e4n liikkeen tulojen kasvattamiseen, kuten keskusteluun asiakkaiden kanssa heid\u00e4n suosittelemistaan \u200b\u200btuotteista ja huippuluokan asiakaspalveluun ilman, ett\u00e4 sinun tarvitsee k\u00e4yd\u00e4 vastaanotossa.<\/p>\n\n\n\n

Vastaavasti, jos k\u00e4yt\u00e4t t\u00e4ll\u00e4 hetkell\u00e4 vastaanottotiimi\u00e4, asiakkaiden automaattinen sis\u00e4\u00e4nkirjautuminen tarkoittaa, ett\u00e4 tiimisi viett\u00e4\u00e4 v\u00e4hemm\u00e4n aikaa vastaanotossa puuhaillen ja enemm\u00e4n aikaa v\u00e4hitt\u00e4iskaupan varastojen myymiseen, tapaamisten j\u00e4rjest\u00e4miseen, ty\u00f6listojen j\u00e4rjest\u00e4miseen, raporttien laatimiseen ja huomiota her\u00e4tt\u00e4vien markkinointikampanjoiden tekemiseen; kaikki asiat, jotka auttavat yrityst\u00e4si (ja tulojasi) kasvamaan.<\/p>\n\n\n\n

PhorestGuest tarjoaa t\u00e4ydellisen vaihtoehdon kampaamoille ja hoitoloille, jotka haluavat siirty\u00e4 ilman vastaanottotiski\u00e4 olevaksi liikkeeksi. Pelk\u00e4n \u00e4lylaitteen avulla voit tarjota vieraileville asiakkaille VIP-kokemuksen ja hallita jonoja ja sis\u00e4\u00e4nkirjautumisia vaivattomasti, samalla kun teet liikkeess\u00e4si enemm\u00e4n tilaa ylim\u00e4\u00e4r\u00e4iselle osastolle tai v\u00e4hitt\u00e4iskaupan varastolle ja voit kasvattaa voittoja merkitt\u00e4v\u00e4sti.<\/p>\n\n\n\n

PhorestGuest: Modernin, asiakaskeskeisen kokemuksen luominen<\/strong><\/h2>\n\n\n\n
\"\"<\/figure>\n\n\n\n

PhorestGuest tarjoaa joukon ilmeisi\u00e4 aikaa ja rahaa s\u00e4\u00e4st\u00e4vi\u00e4 etuja, mutta n\u00e4iden lis\u00e4ksi se voi auttaa sinua muuttamaan liikkeesi sellaiseksi, joka asettaa nykyaikaisuuden, innovaation ja asiakaskokemuksen kaiken tekemisesi ytimeen. Kun 11 % kuluttajista sanoi, ett\u00e4 he haluaisivat tavallisen kampaamonsa parantavan tarjoamaansa kokonaiskokemusta, itsepalvelusis\u00e4\u00e4nkirjautumisen tarjoaminen on ainutlaatuinen ja hy\u00f6dyllinen l\u00e4ht\u00f6kohta, joka osoittaa, ett\u00e4 yrityksesi on askeleen muita edell\u00e4. Yhdist\u00e4m\u00e4ll\u00e4 t\u00e4m\u00e4 tyylikk\u00e4\u00e4seen sisustukseen, huippuluokan asiakaspalveluun ja sulavalinjaiseen maksu- ja uloskirjautumisj\u00e4rjestelm\u00e4\u00e4n, kuten PhorestPay-korttip\u00e4\u00e4tteeseen tai korttittomaan kassaan, saat liikkeesi erottumaan joukosta ja pystyt tarjoamaan asiakkaille el\u00e4myksen, joka on ikimuistoinen.<\/p>\n\n\n\n


Aiheeseen liittyv\u00e4\u00e4| Katsaus inflaatioon, hinnankorotuksiin ja uusimpaan dataan<\/a><\/p>\n\n\n\n

Kun kuluttajat etsiv\u00e4t nopeampia, helpompia ja tekniikkakeskeisempi\u00e4 tapoja harjoittaa liiketoimintaa, PhorestGuest on sinun tapasi antaa heille t\u00e4m\u00e4 ja vapauttaa aikaa keskitty\u00e4ksesi yrityksesi kannalta t\u00e4rkeisiin asioihin; huippuluokan asiakaspalveluun, joka saa asiakkaasi palaamaan yh\u00e4 uudelleen ja uudelleen.<\/p>\n","protected":false},"excerpt":{"rendered":"

Kun asiakkaat saapuvat liikkeeseesi, mik\u00e4 on heid\u00e4n ensivaikutelma? Onko heit\u00e4 vastassa pitk\u00e4 jono odottavia asiakkaita vai kenties tyhj\u00e4 vastaanotto? Viet\u00e4tk\u00f6 p\u00e4iv\u00e4si rynt\u00e4illen edestakaisin tuolin takaa vastaanottoon kirjataksesi asiakkaita saapuneeksi ja veloittaa maksua l\u00e4htevilt\u00e4 asiakkailta samalla kun yrit\u00e4t suorittaa palveluita ja tarjota loistavaa asiakaspalvelua? Istuuko vastaanottovirkailija p\u00f6yt\u00e4ns\u00e4 \u00e4\u00e4ress\u00e4 kello 9-17 yritt\u00e4en selvit\u00e4 tulevista puhelintiedusteluista samalla kun … Continued<\/a><\/p>\n","protected":false},"author":40017,"featured_media":116536,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[3579,3577],"tags":[11440,11438,11439,11441,9567],"class_list":["post-119058","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-asiakaspalvelu","category-myynti-markkinointi","tag-phorestguest-fi","tag-reception-fi","tag-salon-customer-service-fi","tag-salon-front-desk-fi","tag-salon-reception-fi"],"acf":[],"yoast_head":"\nMullista vastaanotto PhorestGuestin avulla | Phorest<\/title>\n<meta name=\"description\" content=\"PhorestGuest sovellus avuksesi tehostamaan vastaanottokokemusta. 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