{"id":52844,"date":"2020-06-08T13:17:00","date_gmt":"2020-06-08T13:17:00","guid":{"rendered":"https:\/\/phorest-ob-staging.com\/?post_type=blogi&p=52363"},"modified":"2020-09-21T09:15:59","modified_gmt":"2020-09-21T09:15:59","slug":"kampaamon-online-arvostelut","status":"publish","type":"post","link":"https:\/\/www.phorest.com\/fi\/blog\/kampaamon-online-arvostelut\/","title":{"rendered":"Miten k\u00e4sittelet huonoja online-arvioita?"},"content":{"rendered":"\n

Jos haluat jatkossakin saada uusia asiakkaita kampaamoon tai kauneushoitolaan, on online-arvioiden seuraaminen ja hallinta \u00e4\u00e4rimm\u00e4isen t\u00e4rke\u00e4\u00e4. Hyv\u00e4 maine verkossa on suuri vahvuus, mutta jos et huolehdi t\u00e4st\u00e4, niin saattaa t\u00e4st\u00e4 olla merkitt\u00e4v\u00e4\u00e4 haittaa liiketoiminnallesi. <\/p>\n\n\n\n

Moni asiakkaistamme on halunnut tiet\u00e4\u00e4, miten vastata tai reagoida negatiivisiin kommentteihin. Koska asiakkaidemme huolenaiheet ovat my\u00f6s meid\u00e4n huolenaiheita, p\u00e4\u00e4timme koota muutamia pointteja, joiden avulla pystyt k\u00e4sittelem\u00e4\u00e4n huonoja arvosteluita ja k\u00e4\u00e4nt\u00e4m\u00e4\u00e4n ne positiivisiksi. Jos haluat tiet\u00e4\u00e4 aiheesta lis\u00e4\u00e4, niin lataa uusin e-kirjamme t\u00e4st\u00e4<\/a>.<\/p>\n\n\n\n\n\n\n\n

Mit\u00e4 voit tehd\u00e4 negatiivisille arvosteluille? <\/h2>\n\n\n\n

Joskus saatat tehd\u00e4 kaiken oikein ja silti saada huonoja arvosteluita. Arvostelusi eiv\u00e4t pelk\u00e4st\u00e4\u00e4n riipu siit\u00e4 kuinka hyv\u00e4\u00e4 palvelua tarjoat vaan my\u00f6s siit\u00e4 mink\u00e4laista palvelua asiakkaat odottavat saavansa. Ihmiset my\u00f6s kirjoittavat helpommin huonoja kommentteja, kun he eiv\u00e4t ole kasvokkain palveluntarjoajan kanssa.<\/p>\n\n\n\n

K\u00e4sittele huonoja arvosteluita n\u00e4iden ohjeiden avulla ja erotu kilpalijoistasi positiivisella tavalla.<\/p>\n\n\n\n

  1. Vastaa nopeasti<\/li>
  2. Vie keskustelu pois verkosta ja ota yhteytt\u00e4 asiakkaaseen yksityisesti<\/li>
  3. Ole kohtelias<\/li>
  4. Pyyd\u00e4 loukkaavien arvosteluiden poistamista<\/li>
  5. Ota negatiiviset arvostelut vakavasti<\/li>
  6. Katso hyv\u00e4\u00e4 huonossa arvostelussa<\/li>
  7. Jaa negatiivinen kommentti tiimillesi ja rakenna asiakaskeskeinen ajattelutapa salonkiisi <\/li><\/ol>\n\n\n\n

    Arvosteluiden katsominen netist\u00e4 voi aluksi tuntua musertavalta. \u00c4l\u00e4 kuitenkaa huoli, koska sen j\u00e4lkeen kun tied\u00e4t mit\u00e4 ja mist\u00e4 etsi\u00e4, voit alkaa nauttimaan hyvist\u00e4 arvosteluista ja k\u00e4sittelem\u00e4\u00e4n kritiikki\u00e4 oikealla tavalla.<\/p>\n\n\n\n

    Lataa e-kirja<\/h2>\n\n\n\n

    Lue lis\u00e4\u00e4 online-arvioista ja niiden hallinnasta lataamalla meid\u00e4n t\u00e4ysin uusi e-kirja: Ensimm\u00e4iset askeleet kohti parempaa mainetta verkossa<\/a><\/h4>\n\n\n\n
    \n\n\n\n

    Kiitos kun luit, #LetsGrow <\/p>\n","protected":false},"excerpt":{"rendered":"

    Jos haluat jatkossakin saada uusia asiakkaita kampaamoon tai kauneushoitolaan, on online-arvioiden seuraaminen ja hallinta \u00e4\u00e4rimm\u00e4isen t\u00e4rke\u00e4\u00e4. Hyv\u00e4 maine verkossa on suuri vahvuus, mutta jos et huolehdi t\u00e4st\u00e4, niin saattaa t\u00e4st\u00e4 olla merkitt\u00e4v\u00e4\u00e4 haittaa liiketoiminnallesi. Moni asiakkaistamme on halunnut tiet\u00e4\u00e4, miten vastata tai reagoida negatiivisiin kommentteihin. Koska asiakkaidemme huolenaiheet ovat my\u00f6s meid\u00e4n huolenaiheita, p\u00e4\u00e4timme koota muutamia … Continued<\/a><\/p>\n","protected":false},"author":36,"featured_media":52382,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[3579],"tags":[9858],"class_list":["post-52844","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-asiakaspalvelu","tag-online-arvostelut"],"acf":[],"yoast_head":"\nMiten k\u00e4sittelet huonoja online-arvioita? | Phorest<\/title>\n<meta name=\"description\" content=\"Miten l\u00f6yd\u00e4t ja k\u00e4sittelet kauneushoitolan ja kampaamon huonoja online-arvioita? 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