{"id":168707,"date":"2026-04-28T13:38:29","date_gmt":"2026-04-28T13:38:29","guid":{"rendered":"https:\/\/www.phorest.com\/front-desk-ai-info-pack\/"},"modified":"2026-05-01T06:21:39","modified_gmt":"2026-05-01T06:21:39","slug":"front-desk-ai-info-pack","status":"publish","type":"page","link":"https:\/\/www.phorest.com\/gb\/front-desk-ai-info-pack\/","title":{"rendered":"Introducing Front Desk AI: Your Launch Playbook"},"content":{"rendered":"\n<div class=\"wp-block-columns feature-tabs w-full max-w-full flex-col mb-0 has-green-dark-background-color has-background is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column w-full max-w-2xl is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\" data-inviewport=\"crawl-in\">\n<div style=\"height:37px\" aria-hidden=\"true\" class=\"wp-block-spacer\" data-inviewport=\"crawl-in\"><\/div>\n\n\n\n<h1 class=\"wp-block-heading has-text-align-center has-white-color has-text-color has-link-color wp-elements-928aaad5959048cbc3e8ca9795b91d98\" data-inviewport=\"crawl-in\">Meet Your New Digital Receptionist<\/h1>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center has-white-color has-text-color has-link-color has-xl-font-size wp-elements-6019c3fb48736645580dea78dc66c7bf\" data-inviewport=\"crawl-in\"><strong data-inviewport=\"crawl-in\">Never miss a booking. Never miss a message. Never leave a client waiting.<\/strong><\/h3>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\" data-inviewport=\"crawl-in\"><\/div>\n\n\n\n<p class=\"has-text-align-left has-white-color has-text-color has-link-color wp-elements-ab405e0d391f857a25b5446ad2fc9e5f\" data-inviewport=\"crawl-in\">Front Desk AI manages your client messages 24\/7, booking appointments, answering questions, and keeping your diary full, even when your team is busy or your doors are closed.<\/p>\n\n\n\n<p class=\"has-text-align-left has-white-color has-text-color has-link-color wp-elements-b0860c2ce5dcec92aedd43bc09eacdff\" data-inviewport=\"crawl-in\"><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column tabs w-full has-white-color has-text-color has-link-color wp-elements-0ede5c1dd966c93a4e58d47829c61981 is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div class=\"tabs-headers md:justify-center flex\" data-inviewport=\"crawl-in\">\n    <button data-target=\"0\" class=\"font-medium\" data-inviewport=\"crawl-in\">Auto-booking 24\/7<\/button>\n    <button data-target=\"1\" class=\"font-medium\" data-inviewport=\"crawl-in\">Instant WhatsApp replies<\/button>\n    <button data-target=\"2\" class=\"font-medium\" data-inviewport=\"crawl-in\">Less front desk admin<\/button>\n    <button data-target=\"3\" class=\"font-medium\" data-inviewport=\"crawl-in\">Fewer gaps fuller diary<\/button>\n    <button data-target=\"4\" class=\"font-medium\" data-inviewport=\"crawl-in\">Seamless with Phorest<\/button>\n   <\/div>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\" data-bgcolor=\"#fbfbf6\"><summary>Auto-booking 24\/7<\/summary>\n<div class=\"wp-block-group panel is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full max-w-2xl\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"1000\" src=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2026\/04\/16120340\/2_Front_Desk_AI.png\" alt=\"\" class=\"wp-image-167245\" srcset=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2026\/04\/16120340\/2_Front_Desk_AI.png 1000w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2026\/04\/16120340\/2_Front_Desk_AI-300x300.png 300w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2026\/04\/16120340\/2_Front_Desk_AI-150x150.png 150w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2026\/04\/16120340\/2_Front_Desk_AI-768x768.png 768w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/figure>\n\n\n\n<div style=\"height:21px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center md:w-1\/2 has-lg-font-size\">Books, reschedules, cancels, and confirms appointments in real-time<\/p>\n\n\n\n<div style=\"height:21px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\" data-bgcolor=\"#f7f5fc\"><summary>Instant WhatsApp replies<\/summary>\n<div class=\"wp-block-group panel is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large max-w-2xl\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"568\" src=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2026\/04\/16163215\/Growth-1024x568.png\" alt=\"\" class=\"wp-image-167427\" srcset=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2026\/04\/16163215\/Growth-1024x568.png 1024w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2026\/04\/16163215\/Growth-300x166.png 300w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2026\/04\/16163215\/Growth-768x426.png 768w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2026\/04\/16163215\/Growth.png 1298w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-center md:w-1\/2 has-lg-font-size\">Responds to client inquiries instantly, even after hours or during peak times<\/p>\n\n\n\n<div style=\"height:21px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><\/p>\n<\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\" data-bgcolor=\"#fbfbf6\"><summary>Less front desk admin<\/summary>\n<div class=\"wp-block-group panel is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large max-w-2xl\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"987\" src=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2026\/04\/08115810\/custom-1024x987.png\" alt=\"\" class=\"wp-image-167018\" srcset=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2026\/04\/08115810\/custom-1024x987.png 1024w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2026\/04\/08115810\/custom-300x289.png 300w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2026\/04\/08115810\/custom-768x741.png 768w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2026\/04\/08115810\/custom.png 1120w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-center md:w-1\/2 has-lg-font-size\">Recognises your clients, their booking history, and your staff availability<\/p>\n\n\n\n<div style=\"height:21px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><\/p>\n<\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\" data-bgcolor=\"#f6f8fb\"><summary>Fewer gaps, fuller diary<\/summary>\n<div class=\"wp-block-group panel is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large max-w-2xl\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"651\" src=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2026\/04\/16163410\/Workflows-1024x651.png\" alt=\"\" class=\"wp-image-167437\" srcset=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2026\/04\/16163410\/Workflows-1024x651.png 1024w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2026\/04\/16163410\/Workflows-300x191.png 300w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2026\/04\/16163410\/Workflows-768x488.png 768w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2026\/04\/16163410\/Workflows.png 1132w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-center md:w-1\/2 has-lg-font-size\">When clients request to cancel, Front Desk AI offers to reschedule first, helping protect your revenue<\/p>\n\n\n\n<div style=\"height:21px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><\/p>\n<\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\" data-bgcolor=\"#f7f5fc\"><summary>Seamless with Phorest<\/summary>\n<div class=\"wp-block-group panel is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large max-w-2xl\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"565\" src=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2026\/04\/16155254\/Smart-booking-1024x565.png\" alt=\"\" class=\"wp-image-167397\" srcset=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2026\/04\/16155254\/Smart-booking-1024x565.png 1024w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2026\/04\/16155254\/Smart-booking-300x166.png 300w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2026\/04\/16155254\/Smart-booking-768x424.png 768w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2026\/04\/16155254\/Smart-booking.png 1305w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:21px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center md:w-1\/2 has-lg-font-size\">Works directly with WhatsApp in Phorest<\/p>\n\n\n\n<div style=\"height:21px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/details>\n\n\n\n<div style=\"height:37px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns max-w-full has-grey-lighter-background-color has-background is-layout-flex wp-container-core-columns-is-layout-2 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column container m-auto is-layout-flow wp-block-column-is-layout-flow\">\n<div style=\"height:31px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center m-0\">\u2728 Before You Start<\/h2>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns max-w-full has-grey-lighter-background-color has-background is-layout-flex wp-container-core-columns-is-layout-4 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column container m-auto is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns max-w-full stack-mobile md:px-16 px-0  has-grey-lighter-background-color has-background is-layout-flex wp-container-core-columns-is-layout-3 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column container m-auto mt-0 md:px-16 px-0 is-layout-flow wp-block-column-is-layout-flow\">\n<p>Front Desk AI works best when your business information is accurate and up to date. Getting this right means better conversations, fewer errors, and more bookings.<\/p>\n\n\n\n<div style=\"height:27px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Set yourself up for success:<\/strong><\/p>\n\n\n\n<div style=\"height:26px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-green-background-color has-background wp-element-button\" href=\"https:\/\/support.phorest.com\/hc\/en-us\/articles\/33199970495634-How-does-Front-Desk-AI-work-with-Phorest-Chat-Two-Way-SMS-Whatsapp\" target=\"_blank\" rel=\"noreferrer noopener\"> Follow the technical setup guide  \u2192<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:22px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column container m-auto md:px-16 px-0 is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong>Double-check these essentials:<\/strong><\/p>\n\n\n\n<p>\u2705 WhatsApp Two-Way Chat is active in Phorest<\/p>\n\n\n\n<p>\u2705 Booking policies are up to date<\/p>\n\n\n\n<p>\u2705 Staff schedules are accurate<\/p>\n\n\n\n<p>\u2705 Service durations &amp; descriptions are current<\/p>\n\n\n\n<p>\u2705 Business &amp; client information is complete<\/p>\n\n\n\n<div style=\"height:31px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong><em>Keeping these up to date ensures responses always feel accurate and relevant.<\/em><\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns max-w-full has-grey-lighter-background-color has-background is-layout-flex wp-container-core-columns-is-layout-5 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div style=\"height:31px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns items-center flex-col-reverse md:flex-row is-layout-flex wp-container-core-columns-is-layout-7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h1 class=\"wp-block-heading has-green-dark-color has-text-color has-link-color wp-elements-421379823921224ee1e37c0d9757fc12\">Get Your Team On Board<\/h1>\n\n\n\n<p>Bring your team along for the journey \u2014 position AI as a helpful teammate, personalise it to your brand, set up smart responses, and start small with test mode. A thoughtful rollout builds trust from day one.<\/p>\n\n\n\n<div style=\"height:37px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<details class=\"wp-block-details modal-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Read the Full Rollout Guide \u2192<\/summary>\n<div class=\"wp-block-columns detail-1 is-layout-flex wp-container-core-columns-is-layout-6 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">1. Position AI the Right Way<\/h2>\n\n\n\n<p>How you introduce Front Desk AI to your team matters. First impressions will shape how it\u2019s received.<br>Some hesitation is normal, so it\u2019s important to be clear from the start that this is here to support them, not replace them.<\/p>\n\n\n\n<div style=\"height:31px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Keep the message simple:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u201cThis helps you focus on clients in the salon, not the inbox.\u201d<\/li>\n\n\n\n<li>\u201cIt\u2019s like having an extra team member handling repetitive messages.\u201d<\/li>\n\n\n\n<li>\u201cYou\u2019re always in control, this just takes pressure off your day.\u201d<\/li>\n<\/ul>\n\n\n\n<div style=\"height:28px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>If there are concerns, address them early:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u201cIf something doesn\u2019t look right, you can step in at any time.\u201d<\/li>\n\n\n\n<li>\u201cWe\u2019ll start small and test it together.\u201d<\/li>\n\n\n\n<li>\u201cYour feedback will shape how this works for us.\u201d<\/li>\n<\/ul>\n\n\n\n<div style=\"height:36px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Involve your team early. People are more likely to support something they\u2019ve helped shape.<\/p>\n\n\n\n<div style=\"height:36px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity md:my-8 my-16\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">2. Give It a Name &amp; Make It Yours<\/h2>\n\n\n\n<p>\u201cIvy\u201d is the default name, but you can personalise it to better fit your brand and how your salon communicates.<br>This helps it feel like part of your business, not something external.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Run a quick team brainstorm<\/li>\n\n\n\n<li>Keep it aligned with your brand (chic, playful, premium)<\/li>\n\n\n\n<li>Use the name consistently across client touchpoints<\/li>\n<\/ul>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity md:my-8 my-16\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">3. Set Up Your Most Common Questions<\/h2>\n\n\n\n<p>Front Desk AI is most useful when it can confidently answer the questions your clients ask every day.<br>Start with the basics:<\/p>\n\n\n\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button text-sm md:text-base\"><a class=\"wp-block-button__link has-green-background-color has-background wp-element-button\" href=\"https:\/\/support.phorest.com\/hc\/en-us\/articles\/33199970495634-How-does-Front-Desk-AI-work-with-Phorest-Chat-Two-Way-SMS-Whatsapp#h_01KQC9G2CZZAMKP8JQDCHCSSVE\" style=\"border-radius:21px\" target=\"_blank\" rel=\"noreferrer noopener\">HOW TO SET UP CUSTOM RESPONSES<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:35px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Examples to include:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u201cIs there parking nearby?\u201d<\/li>\n\n\n\n<li>\u201cAre you open on Sundays?\u201d<\/li>\n\n\n\n<li>\u201cDo I need a patch test?\u201d<\/li>\n\n\n\n<li>\u201cDo you allow dogs?\u201d<\/li>\n\n\n\n<li>\u201cCan I bring my child?\u201d<\/li>\n<\/ul>\n\n\n\n<div style=\"height:28px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Once they&#8217;re set up:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Test them internally<\/li>\n\n\n\n<li>Share them with your team so nothing feels unexpected<\/li>\n<\/ul>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>You don\u2019t need to cover everything on day one. Start with 5 to 10 real questions and build from there.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity md:my-8 my-16\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">4. Build Confidence by Showing It in Action<\/h2>\n\n\n\n<p>Don\u2019t just explain how it works, show it.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Walk through real conversations<\/li>\n\n\n\n<li>Show how to turn it on and off<\/li>\n\n\n\n<li>Let your team try it in test mode<\/li>\n<\/ul>\n\n\n\n<div style=\"height:32px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Confidence comes from seeing it work, not just hearing about it.<\/p>\n\n\n\n<div style=\"height:32px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity md:my-8 my-16\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>5. Appoint an AI Champion<\/strong><\/h2>\n\n\n\n<p>Choose someone to help drive this internally. They don\u2019t need to be a manager, just someone who is engaged and comfortable trying something new.<br>They can:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Support the team day to day<\/li>\n\n\n\n<li>Keep an eye on early conversations<\/li>\n\n\n\n<li>Gather feedback from staff and clients<\/li>\n<\/ul>\n\n\n\n<div style=\"height:29px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity md:my-8 my-16\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">6. Start Small <\/h2>\n\n\n\n<p>There\u2019s no need to roll everything out at once.<br>A simple approach works best:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Test internally first<\/li>\n\n\n\n<li>Try real scenarios<\/li>\n\n\n\n<li>Review and adjust together<\/li>\n<\/ul>\n\n\n\n<p>Then:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Invite a small group of trusted clients<\/li>\n\n\n\n<li>Gather feedback<\/li>\n\n\n\n<li>Go fully live once confidence is high<\/li>\n<\/ul>\n\n\n\n<p>Celebrate the early wins:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>First booking through Front Desk AI<\/li>\n\n\n\n<li>First after hours message handled<\/li>\n\n\n\n<li>Positive client feedback<\/li>\n<\/ul>\n\n\n\n<p>Think of this like onboarding a new team member. It improves quickly with the right input.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/div>\n<\/details>\n\n\n\n<h1 class=\"wp-block-heading has-green-dark-color has-text-color has-link-color wp-elements-9853cad1ae3a4c606a30fd225f863437\"><\/h1>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" data-inviewport=\"fade-in\">\n<figure class=\"wp-block-image size-full is-style-default\" data-inviewport=\"fade-in\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"665\" src=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2023\/09\/13154913\/team-management.jpg\" alt=\"\" class=\"wp-image-133993\" style=\"box-shadow:var(--wp--preset--shadow--natural)\"\/ data-inviewport=\"fade-in\" srcset=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2023\/09\/13154913\/team-management.jpg 1000w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2023\/09\/13154913\/team-management-300x200.jpg 300w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2023\/09\/13154913\/team-management-768x511.jpg 768w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns items-center is-layout-flex wp-container-core-columns-is-layout-9 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" data-inviewport=\"fade-in\">\n<figure class=\"wp-block-image size-full is-style-default\" data-inviewport=\"fade-in\"><img loading=\"lazy\" decoding=\"async\" width=\"2000\" height=\"1333\" src=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2023\/05\/01121240\/Front-desk-min.jpg\" alt=\"\" class=\"wp-image-138460\" style=\"box-shadow:var(--wp--preset--shadow--natural)\"\/ data-inviewport=\"fade-in\" srcset=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2023\/05\/01121240\/Front-desk-min.jpg 2000w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2023\/05\/01121240\/Front-desk-min-300x200.jpg 300w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2023\/05\/01121240\/Front-desk-min-1024x682.jpg 1024w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2023\/05\/01121240\/Front-desk-min-768x512.jpg 768w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2023\/05\/01121240\/Front-desk-min-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h1 class=\"wp-block-heading has-green-dark-color has-text-color has-link-color wp-elements-4617a12e07169c79c1daf8c12421377c\">Make Your Clients Aware<\/h1>\n\n\n\n<p>Clients care about convenience, not AI \u2014 so focus on the benefits. Use ready-made WhatsApp and email templates, announce it on social media like a new team member, and have your team mention it casually in the salon to drive adoption fast.<\/p>\n\n\n\n<div style=\"height:38px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<details class=\"wp-block-details modal-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Read the Full Rollout Guide \u2192<\/summary>\n<div class=\"wp-block-columns detail-1 is-layout-flex wp-container-core-columns-is-layout-8 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"p-4 has-orange-lightest-background-color has-background\">\ud83d\udea8 Please note that Front Desk AI currently supports your existing clients only.<\/p>\n\n\n\n<div style=\"height:31px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">1. Focus on What Clients Care About<\/h2>\n\n\n\n<p>When introducing Front Desk AI to clients, keep the message simple and practical. Most clients aren\u2019t interested in how it works, they just want to know how it helps them.<\/p>\n\n\n\n<p>Focus on convenience:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Message us anytime, 24\/7<\/li>\n\n\n\n<li>Book or reschedule instantly<\/li>\n\n\n\n<li>No need to wait on the phone<\/li>\n<\/ul>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>2. Use WhatsApp and Email to Announce It<\/strong><\/h2>\n\n\n\n<p>To help you introduce Front Desk AI quickly, ready to use templates are available in your Phorest Marketing Suite.<\/p>\n\n\n\n<p>You can send these via email or WhatsApp to let clients know they can now message your business directly.<\/p>\n\n\n\n<p>A simple approach works well:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Start with clients who haven\u2019t visited in a while<\/li>\n\n\n\n<li>Use the message as both an introduction and a gentle prompt to rebook<\/li>\n<\/ul>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>3. Announce It on Social Media<\/strong><\/h2>\n\n\n\n<p>When sharing on social media, introduce Front Desk AI as a new part of your business rather than a feature update.<\/p>\n\n\n\n<p>Using a name helps make it feel more personal and approachable.<\/p>\n\n\n\n<p>Example:<\/p>\n\n\n\n<p><br><em>\u201cBig news: Meet Clara, our new digital assistant at Urban Salon.<br>You can now message us anytime to book, reschedule, or ask a quick question.<br>Just send us a WhatsApp to get started.\u201d<\/em><\/p>\n\n\n\n<div style=\"height:28px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>4. Mention It In Salon<\/strong><\/h2>\n\n\n\n<p>Your existing clients are the easiest place to start.<\/p>\n\n\n\n<p>Encourage your team to mention it naturally during appointments:<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u201cNext time, you can just text us, it\u2019s usually quicker than calling.\u201d<\/li>\n\n\n\n<li>\u201cYou can reschedule in the evening now if that\u2019s easier.\u201d<\/li>\n\n\n\n<li>\u201cIf you\u2019re ever unsure about availability, just send us a message.\u201d<\/li>\n<\/ul>\n\n\n\n<p>This kind of casual mention often drives faster adoption than formal campaigns.<\/p>\n\n\n\n<div style=\"height:31px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">See it in Action<\/h2>\n\n\n\n<p>Want to see how this works in practice? Here\u2019s an example of a salon that introduced Front Desk AI and what it looked like for their team and clients.<\/p>\n\n\n\n<p><\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:58px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/details>\n\n\n\n<h1 class=\"wp-block-heading has-green-dark-color has-text-color has-link-color wp-elements-9853cad1ae3a4c606a30fd225f863437\"><\/h1>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:67px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center font-medium has-green-dark-color has-text-color has-link-color has-3-xl-font-size wp-elements-f4e7004b2bae3db3a4ca6086e52eb974\">Need help?<\/h2>\n\n\n\n<p class=\"has-text-align-center has-lg-font-size\">If you experience issues while setting up or connecting WhatsApp to Phorest<br><\/p>\n\n\n\n<iframe loading=\"lazy\" src=\"https:\/\/phorestsalonsoftware.typeform.com\/to\/Wubr1Gi2?utm_source=notion\" height=\"500px\" width=\"100%\" style=\"overflow:scroll;\"><\/iframe>\n\n\n\n<div style=\"height:23px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<style>\n.leaf-bg-bof {background-repeat: no-repeat; background-size: 100% 100%; background-image: url(https:\/\/d2dfxqxblmblx4.cloudfront.net\/images\/patterns\/leaves\/rev_banner_bg.png);}\n\nbody:not(.mce-content-body):not(.empty) { padding-top: 105px; }\n\n.faq-bof .accordion .accordion-trigger:not(.no-action):after, .faq-bof .accordion .accordion-trigger:not(.no-action):before { background-color: #02A06E; height: 1px; }\n\n.faq-bof .accordion-container { border-top: 1px solid #02A06E !important; margin-top:5px; }\n\n.faq-bof h2 { font-size: 2.5rem !important; line-height: 2.8rem !important; margin-bottom: 40px; }\n\n.faq-bof .accordion { border: 0; border-bottom: 1px solid #02A06E !important; }\n\n.logo-carousel img.white-logo { filter: brightness(1) invert(1); }\n\n.faq-bof, .faq-bof p, .faq-bof h2, .faq-bof h3, .faq-bof h4 { color: white !important; }\n\n.faq-bof .accordion, .faq-bof .accordion-trigger { background: transparent !important; }\n\n.logo-bg { background-color: #014542 !important; }\n\n#hero-v2{display:none !important;}\n\n.slide-v3-control { display: none; }\n\n@media screen and (min-width: 768px) {\n#header a.modal-trigger.btn-demo-cta, #header a.modal-trigger.btn-quote-cta {\n    padding: .5rem 1rem !important;\n    height: auto !important;\n}\n\n\n#header a.modal-trigger.md\\:flex-none.btn-demo-cta.button.bg-red.px-8.text-white.hover\\:bg-red-lighter.w-full.lg\\:w-auto.lg\\:mr-5.rounded-none.lg\\:rounded-md.demo-cta.block.text-center {\n                    background-color: #FF4856 !important;\n        border-color: black;\n        color: white !important;\n        font-weight: 400;\n        box-shadow: 0px 2px 0px 0px #C72430 !important;\n        border: 1.3px #C72430 solid;\n        transition: transform 0.3s ease, box-shadow 0.3s ease;\nfont-weight: 600;\n}\n#header 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li.menu-item-has-children:hover:after {\n    transform: translate(-8px, 21px) rotate(180deg);\n}\n.menu-container ul > li.menu-item-has-children:after {\n    content: '';\n    background-image: url(data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20viewBox%3D%220%200%2024%2024%22%20width%3D%2224%22%20height%3D%2224%22%3E%3Cpath%20d%3D%22M11.152%2017.648c0.469%200.469%201.23%200.469%201.699%200l7.2%20-7.2c0.469%20-0.469%200.469%20-1.23%200%20-1.699s-1.23%20-0.469%20-1.699%200L12%2015.101%205.647%208.752c-0.469%20-0.469%20-1.23%20-0.469%20-1.699%200s-0.469%201.23%200%201.699l7.2%207.2z%22%2F%3E%3C%2Fsvg%3E);\n    position: absolute;\n    transform: translate(-10px, 20px);\n    height: 10px;\n    width: 10px;\n    background-position: center;\n    background-repeat: no-repeat;\n    background-size: contain;\n    transition: transform 0.3s ease\n}\n.menu-container .sub-menu li.menu-item-has-children:after {\nbackground:none;\n}\n.nav-primary li.level-0:hover > .sub-menu {\n    box-shadow: 0px 2px 0px 0px;\n    border: 1.3px black solid;\n    border-top: 0;\n}\n}\n@media screen and (max-width: 768px) {\n#header .logo img {\n    height: 47px;\n    object-position: left;\n    object-fit: contain;\n}\n    #header .header-cta {\n        transform: translate3d(0, 77px, 0);\n    }\n #header .header-cta a {\n      padding: 8px;\n    }\nbody:not(.mce-content-body):not(.empty) {\n    padding-top: 80px;\n}\n}\n\ndiv#top-bar li, div#top-bar a, div#top-bar span {\n    color: white !important;\n}\n\ndiv#top-bar .lang-list li a {\n    color: black !important;\n}\n\ndiv#top-bar {\n    background: #1a615d !important;\n    padding: 2px 0 !important;\n}\n.tab-cta a {\n    box-shadow: 0px 2px 0px !important;\n    border: 1px solid black !important;\ntransition: transform 0.3s ease, box-shadow 0.3s ease;\n}\n\n.new-btn-demo-red a {\n                    background-color: #FF4856 !important;\n border-color: #C72430 !important;\n        color: white !important;\n        font-weight: 400;\n        box-shadow: 0px 2px 0px 0px #C72430 !important;\n        border: 1.3px #C72430 solid;\n        transition: transform 0.3s ease, box-shadow 0.3s ease;\nfont-weight: 600;\n}\n\n\/* Tabs headers row *\/\n.tabs-headers {\n  overflow-x: auto;\n  gap: 4px;\n  padding: 8px 0;\n  scrollbar-width: none;\n}\n.tabs-headers::-webkit-scrollbar { display: none; }\n\n\/* Tab buttons *\/\n.tabs-headers button {\n  flex: 0 0 auto;\n  padding: 10px 20px;\n  cursor: pointer;\n  white-space: nowrap;\n  border-radius: 25px;\n\n  \/* Smooth transitions for background and border *\/\n  transition: background-color 0.25s ease, border-color 0.25s ease, box-shadow 0.25s ease;\n}\n.tabs-headers button:hover {\n    background: rgba(251, 251, 251, 0.65);\n    box-shadow: 0 2px 4px rgba(0, 0, 0, 0.05);\ncolor: #272727;\n}\n.tabs-headers button.active {\n  border: 1px solid #dcdcdc;\n  background: #fbfbfb;\n  \/* Optional subtle shadow on active for depth *\/\n  box-shadow: 0 2px 4px rgba(0,0,0,0.05);\ncolor: #272727;\n}\n\n\/* Panels hidden by default *\/\n.wp-block-column.tabs .panel {\n  display: none;\n  margin-top: 0;\n  padding: 20px;\n}\n\n\/* Show open panel *\/\n.wp-block-column.tabs details[open] .panel {\n  display: block;\n}\n\n\/* Center content inside panel *\/\n.wp-block-column.tabs .panel > * {\n  max-width: 1200px;\n  margin: 0 auto;\n}\n\n\/* Responsive images *\/\n.wp-block-column.tabs .panel img {\n  width: 100%;\n  height: auto;\n}\n\n.tabs details {\n    opacity: 0;\n    height: 0;\n    transition: opacity 0.2s;\n}\n.tabs summary {\n    display: none;\n}\n.tabs details[open] {\n    opacity: 1;\n    height: auto;\n}\n\/* wrapper *\/\n.logo-carousel {\n  overflow: hidden;\n  width: 100%;\n}\n\n\/* track *\/\n.logo-carousel .logo-track {\n  display: flex !important;\n  flex-wrap: nowrap !important;\n  gap: 80px !important;\n  align-items: center !important;\n\n  animation: logo-scroll 20s linear infinite;\n}\n\n\/* each figure *\/\n.logo-carousel figure.wp-block-image {\n  flex: 0 0 auto !important;\n  width: 180px !important;\n  margin: 0 !important;\n}\n\n\/* logo image *\/\n.logo-carousel figure.wp-block-image img {\n  height: 90px !important;\n  width: 120px !important;\n  display: block !important;\n  object-fit: contain !important;\n}\n\n\/* animation *\/\n@keyframes logo-scroll {\n  0% {\n    transform: translateX(0);\n  }\n  100% {\n    transform: translateX(-50%);\n  }\n}\n.slides-v3 .carousel-cell .testimonial-text {\n    padding: 9px !important;\n    font-size: 14px !important;\n    width: 80%;\n}\n\n.slides-v3 .carousel-cell {\n    border-radius: 25px;\n}\n.slides-v3 .carousel-cell .img {\n    border-radius: 25px;\n    background-position: 25% 10% !important;\n}\n\/*\n.slides-v3 .carousel-cell:nth-child(3n+1){background:#faf3f2 !important;}\n.slides-v3 .carousel-cell:nth-child(3n+2){background:#f0f6f4 !important;}\n.slides-v3 .carousel-cell:nth-child(3n){background:#faf5ed !important;}\n*\/\n#slider-v3-container:before, .slider-v3-container:before {\nbackground: none !important;\n}\n@media screen and (min-width: 768px) {\n.slides-v3 .carousel-cell {\n\n    border-radius: 25px;\n}\n}\n\n\/* Hero two-column layout *\/\n.hero-wrapper {\n  align-items: center;\n  gap: 2rem;\n}\n\n\/* Gallery container \u2014 stacking context for the slideshow *\/\n.hero-wrapper .wp-block-gallery-1 {\n  position: relative;\n  display: block;\n  margin: 0;\n  aspect-ratio: 678 \/ 537;\n  width: 100%;\n}\n\n\/* All images occupy the same position *\/\n.hero-wrapper .wp-block-gallery-1 .wp-block-image {\n  position: absolute;\n  inset: 0;\n  margin: 0;\n  width: 100%;\n  height: 100%;\n  border-radius: 12px;\n  overflow: hidden;\n  opacity: 0;\n  animation: heroFade 10s infinite;\n}\n\n.hero-wrapper .wp-block-gallery-1 .wp-block-image img {\n  width: 100%;\n  height: 100%;\n  object-fit: contain;\n  display: block;\n  border-radius: 12px;\n}\n\n\/*\n  5 images \u00d7 3s each = 15s total loop.\n  Each image fades in (0.5s), holds (2s), fades out (0.5s).\n*\/\n.hero-wrapper .wp-block-gallery-1 .wp-block-image:nth-child(1) { animation-delay: 0s; }\n.hero-wrapper .wp-block-gallery-1 .wp-block-image:nth-child(2) { animation-delay: 2s; }\n.hero-wrapper .wp-block-gallery-1 .wp-block-image:nth-child(3) { animation-delay: 4s; }\n.hero-wrapper .wp-block-gallery-1 .wp-block-image:nth-child(4) { animation-delay: 6s; }\n.hero-wrapper .wp-block-gallery-1 .wp-block-image:nth-child(5) { animation-delay: 8s; }\n\n@keyframes heroFade {\n  0%   { opacity: 1; }\n  20%  { opacity: 1; }\n  20.01% { opacity: 0; }\n  100% { opacity: 0; }\n}\n\n\/* Respect users who prefer no motion *\/\n@media (prefers-reduced-motion: reduce) {\n  .hero-wrapper .wp-block-gallery-1 .wp-block-image {\n    animation: none;\n    opacity: 1;\n  }\n  .hero-wrapper .wp-block-gallery-1 .wp-block-image:not(:first-child) {\n    display: none;\n  }\n}\n\n\tbody.hide-topbar #header .header-cta.compact 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