{"id":168707,"date":"2026-04-28T13:38:29","date_gmt":"2026-04-28T13:38:29","guid":{"rendered":"https:\/\/www.phorest.com\/front-desk-ai-info-pack\/"},"modified":"2026-05-07T11:47:20","modified_gmt":"2026-05-07T11:47:20","slug":"front-desk-ai-info-pack","status":"publish","type":"page","link":"https:\/\/www.phorest.com\/gb\/front-desk-ai-info-pack\/","title":{"rendered":"Introducing Front Desk AI: Your Launch Playbook"},"content":{"rendered":"\n<div class=\"wp-block-columns feature-tabs w-full max-w-full flex-col mb-0 has-green-dark-background-color has-background is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column w-full max-w-2xl m-auto is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\" data-inviewport=\"crawl-in\">\n<div style=\"height:37px\" aria-hidden=\"true\" class=\"wp-block-spacer\" data-inviewport=\"crawl-in\"><\/div>\n\n\n\n<h1 class=\"wp-block-heading has-text-align-center has-white-color has-text-color has-link-color wp-elements-928aaad5959048cbc3e8ca9795b91d98\" data-inviewport=\"crawl-in\">Meet Your New Digital Receptionist<\/h1>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center has-white-color has-text-color has-link-color has-xl-font-size wp-elements-6019c3fb48736645580dea78dc66c7bf\" data-inviewport=\"crawl-in\"><strong data-inviewport=\"crawl-in\">Never miss a booking. Never miss a message. Never leave a client waiting.<\/strong><\/h3>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\" data-inviewport=\"crawl-in\"><\/div>\n\n\n\n<p class=\"has-text-align-left has-white-color has-text-color has-link-color wp-elements-ab405e0d391f857a25b5446ad2fc9e5f\" data-inviewport=\"crawl-in\">Front Desk AI manages your client messages 24\/7, booking appointments, answering questions, and keeping your diary full, even when your team is busy or your doors are closed.<\/p>\n\n\n\n<p class=\"has-text-align-left has-white-color has-text-color has-link-color wp-elements-b0860c2ce5dcec92aedd43bc09eacdff\" data-inviewport=\"crawl-in\"><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column tabs w-full has-white-color has-text-color has-link-color wp-elements-0ede5c1dd966c93a4e58d47829c61981 is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div class=\"tabs-headers md:justify-center flex\" data-inviewport=\"crawl-in\">\n    <button data-target=\"0\" class=\"font-medium\" data-inviewport=\"crawl-in\">Auto-booking 24\/7<\/button>\n    <button data-target=\"1\" class=\"font-medium\" data-inviewport=\"crawl-in\">Instant WhatsApp replies<\/button>\n    <button data-target=\"2\" class=\"font-medium\" data-inviewport=\"crawl-in\">Less front desk admin<\/button>\n    <button data-target=\"3\" class=\"font-medium\" data-inviewport=\"crawl-in\">Fewer gaps fuller diary<\/button>\n    <button data-target=\"4\" class=\"font-medium\" data-inviewport=\"crawl-in\">Seamless with Phorest<\/button>\n   <\/div>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\" data-bgcolor=\"#fbfbf6\"><summary>Auto-booking 24\/7<\/summary>\n<div class=\"wp-block-group panel is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full max-w-2xl\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"1000\" src=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2026\/04\/16120340\/2_Front_Desk_AI.png\" alt=\"\" class=\"wp-image-167245\" srcset=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2026\/04\/16120340\/2_Front_Desk_AI.png 1000w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2026\/04\/16120340\/2_Front_Desk_AI-300x300.png 300w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2026\/04\/16120340\/2_Front_Desk_AI-150x150.png 150w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2026\/04\/16120340\/2_Front_Desk_AI-768x768.png 768w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/figure>\n\n\n\n<div style=\"height:21px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center md:w-1\/2 has-lg-font-size\">Books, reschedules, cancels, and confirms appointments in real-time<\/p>\n\n\n\n<div style=\"height:21px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\" data-bgcolor=\"#f7f5fc\"><summary>Instant WhatsApp replies<\/summary>\n<div class=\"wp-block-group panel is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large max-w-2xl\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"568\" src=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2026\/04\/16163215\/Growth-1024x568.png\" alt=\"\" class=\"wp-image-167427\" srcset=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2026\/04\/16163215\/Growth-1024x568.png 1024w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2026\/04\/16163215\/Growth-300x166.png 300w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2026\/04\/16163215\/Growth-768x426.png 768w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2026\/04\/16163215\/Growth.png 1298w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-center md:w-1\/2 has-lg-font-size\">Responds to client inquiries instantly, even after hours or during peak times<\/p>\n\n\n\n<div style=\"height:21px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><\/p>\n<\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\" data-bgcolor=\"#fbfbf6\"><summary>Less front desk admin<\/summary>\n<div class=\"wp-block-group panel is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large max-w-2xl\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"987\" src=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2026\/04\/08115810\/custom-1024x987.png\" alt=\"\" class=\"wp-image-167018\" srcset=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2026\/04\/08115810\/custom-1024x987.png 1024w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2026\/04\/08115810\/custom-300x289.png 300w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2026\/04\/08115810\/custom-768x741.png 768w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2026\/04\/08115810\/custom.png 1120w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-center md:w-1\/2 has-lg-font-size\">Recognises your clients, their booking history, and your staff availability<\/p>\n\n\n\n<div style=\"height:21px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><\/p>\n<\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\" data-bgcolor=\"#f6f8fb\"><summary>Fewer gaps, fuller diary<\/summary>\n<div class=\"wp-block-group panel is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large max-w-2xl\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"651\" src=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2026\/04\/16163410\/Workflows-1024x651.png\" alt=\"\" class=\"wp-image-167437\" srcset=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2026\/04\/16163410\/Workflows-1024x651.png 1024w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2026\/04\/16163410\/Workflows-300x191.png 300w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2026\/04\/16163410\/Workflows-768x488.png 768w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2026\/04\/16163410\/Workflows.png 1132w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-center md:w-1\/2 has-lg-font-size\">When clients request to cancel, Front Desk AI offers to reschedule first, helping protect your revenue<\/p>\n\n\n\n<div style=\"height:21px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><\/p>\n<\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\" data-bgcolor=\"#f7f5fc\"><summary>Seamless with Phorest<\/summary>\n<div class=\"wp-block-group panel is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large max-w-2xl\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"565\" src=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2026\/04\/16155254\/Smart-booking-1024x565.png\" alt=\"\" class=\"wp-image-167397\" srcset=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2026\/04\/16155254\/Smart-booking-1024x565.png 1024w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2026\/04\/16155254\/Smart-booking-300x166.png 300w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2026\/04\/16155254\/Smart-booking-768x424.png 768w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2026\/04\/16155254\/Smart-booking.png 1305w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:21px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center md:w-1\/2 has-lg-font-size\">Works directly with WhatsApp in Phorest<\/p>\n\n\n\n<div style=\"height:21px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/details>\n\n\n\n<div style=\"height:37px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns max-w-full has-grey-lighter-background-color has-background is-layout-flex wp-container-core-columns-is-layout-2 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column container m-auto is-layout-flow wp-block-column-is-layout-flow\">\n<div style=\"height:31px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center m-0\">\u2728 Before You Start<\/h2>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns max-w-full has-grey-lighter-background-color has-background is-layout-flex wp-container-core-columns-is-layout-4 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column container m-auto is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns max-w-full stack-mobile md:px-16 px-0  has-grey-lighter-background-color has-background is-layout-flex wp-container-core-columns-is-layout-3 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column container m-auto mt-0 md:px-16 px-0 is-layout-flow wp-block-column-is-layout-flow\">\n<p>Front Desk AI works best when your business information is accurate and up to date. Getting this right means better conversations, fewer errors, and more bookings.<\/p>\n\n\n\n<div style=\"height:27px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Set yourself up for success:<\/strong><\/p>\n\n\n\n<div style=\"height:26px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-green-background-color has-background wp-element-button\" href=\"https:\/\/support.phorest.com\/hc\/en-us\/articles\/33199970495634-How-does-Front-Desk-AI-work-with-Phorest-Chat-Two-Way-SMS-Whatsapp\" target=\"_blank\" rel=\"noreferrer noopener\"> Follow the technical setup guide  \u2192<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:22px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column container m-auto md:px-16 px-0 is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong>Double-check these essentials:<\/strong><\/p>\n\n\n\n<p>\u2705 WhatsApp Two-Way Chat is active in Phorest<\/p>\n\n\n\n<p>\u2705 Booking policies are up to date<\/p>\n\n\n\n<p>\u2705 Staff schedules are accurate<\/p>\n\n\n\n<p>\u2705 Service durations &amp; descriptions are current<\/p>\n\n\n\n<p>\u2705 Business &amp; client information is complete<\/p>\n\n\n\n<div style=\"height:31px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong><em>Keeping these up to date ensures responses always feel accurate and relevant.<\/em><\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns max-w-full has-grey-lighter-background-color has-background is-layout-flex wp-container-core-columns-is-layout-5 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div style=\"height:31px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns items-center flex-col-reverse md:flex-row is-layout-flex wp-container-core-columns-is-layout-7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h1 class=\"wp-block-heading has-green-dark-color has-text-color has-link-color wp-elements-421379823921224ee1e37c0d9757fc12\">Get Your Team On Board<\/h1>\n\n\n\n<p>Bring your team along for the journey \u2014 position AI as a helpful teammate, personalise it to your brand, set up smart responses, and start small with test mode. A thoughtful rollout builds trust from day one.<\/p>\n\n\n\n<div style=\"height:37px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<details class=\"wp-block-details modal-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Read the Full Rollout Guide \u2192<\/summary>\n<div class=\"wp-block-columns detail-1 is-layout-flex wp-container-core-columns-is-layout-6 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">1. Position AI the Right Way<\/h2>\n\n\n\n<p>How you introduce Front Desk AI to your team matters. First impressions will shape how it\u2019s received.<br>Some hesitation is normal, so it\u2019s important to be clear from the start that this is here to support them, not replace them.<\/p>\n\n\n\n<div style=\"height:31px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Keep the message simple:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u201cThis helps you focus on clients in the salon, not the inbox.\u201d<\/li>\n\n\n\n<li>\u201cIt\u2019s like having an extra team member handling repetitive messages.\u201d<\/li>\n\n\n\n<li>\u201cYou\u2019re always in control, this just takes pressure off your day.\u201d<\/li>\n<\/ul>\n\n\n\n<div style=\"height:28px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>If there are concerns, address them early:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u201cIf something doesn\u2019t look right, you can step in at any time.\u201d<\/li>\n\n\n\n<li>\u201cWe\u2019ll start small and test it together.\u201d<\/li>\n\n\n\n<li>\u201cYour feedback will shape how this works for us.\u201d<\/li>\n<\/ul>\n\n\n\n<div style=\"height:36px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Involve your team early. People are more likely to support something they\u2019ve helped shape.<\/p>\n\n\n\n<div style=\"height:36px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity md:my-8 my-16\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">2. Give It a Name &amp; Make It Yours<\/h2>\n\n\n\n<p>\u201cIvy\u201d is the default name, but you can personalise it to better fit your brand and how your salon communicates.<br>This helps it feel like part of your business, not something external.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Run a quick team brainstorm<\/li>\n\n\n\n<li>Keep it aligned with your brand (chic, playful, premium)<\/li>\n\n\n\n<li>Use the name consistently across client touchpoints<\/li>\n<\/ul>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity md:my-8 my-16\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">3. Set Up Your Most Common Questions<\/h2>\n\n\n\n<p>Front Desk AI is most useful when it can confidently answer the questions your clients ask every day.<br>Start with the basics:<\/p>\n\n\n\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button text-sm md:text-base\"><a class=\"wp-block-button__link has-green-background-color has-background wp-element-button\" href=\"https:\/\/support.phorest.com\/hc\/en-us\/articles\/33199970495634-How-does-Front-Desk-AI-work-with-Phorest-Chat-Two-Way-SMS-Whatsapp#h_01KQC9G2CZZAMKP8JQDCHCSSVE\" style=\"border-radius:21px\" target=\"_blank\" rel=\"noreferrer noopener\">HOW TO SET UP CUSTOM RESPONSES<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:35px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Examples to include:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u201cIs there parking nearby?\u201d<\/li>\n\n\n\n<li>\u201cAre you open on Sundays?\u201d<\/li>\n\n\n\n<li>\u201cDo I need a patch test?\u201d<\/li>\n\n\n\n<li>\u201cDo you allow dogs?\u201d<\/li>\n\n\n\n<li>\u201cCan I bring my child?\u201d<\/li>\n<\/ul>\n\n\n\n<div style=\"height:28px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Once they&#8217;re set up:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Test them internally<\/li>\n\n\n\n<li>Share them with your team so nothing feels unexpected<\/li>\n<\/ul>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>You don\u2019t need to cover everything on day one. Start with 5 to 10 real questions and build from there.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity md:my-8 my-16\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">4. Build Confidence by Showing It in Action<\/h2>\n\n\n\n<p>Don\u2019t just explain how it works, show it.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Walk through real conversations<\/li>\n\n\n\n<li>Show how to turn it on and off<\/li>\n\n\n\n<li>Let your team try it in test mode<\/li>\n<\/ul>\n\n\n\n<div style=\"height:32px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Confidence comes from seeing it work, not just hearing about it.<\/p>\n\n\n\n<div style=\"height:32px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity md:my-8 my-16\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>5. Appoint an AI Champion<\/strong><\/h2>\n\n\n\n<p>Choose someone to help drive this internally. They don\u2019t need to be a manager, just someone who is engaged and comfortable trying something new.<br>They can:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Support the team day to day<\/li>\n\n\n\n<li>Keep an eye on early conversations<\/li>\n\n\n\n<li>Gather feedback from staff and clients<\/li>\n<\/ul>\n\n\n\n<div style=\"height:29px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity md:my-8 my-16\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">6. Start Small <\/h2>\n\n\n\n<p>There\u2019s no need to roll everything out at once.<br>A simple approach works best:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Test internally first<\/li>\n\n\n\n<li>Try real scenarios<\/li>\n\n\n\n<li>Review and adjust together<\/li>\n<\/ul>\n\n\n\n<p>Then:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Invite a small group of trusted clients<\/li>\n\n\n\n<li>Gather feedback<\/li>\n\n\n\n<li>Go fully live once confidence is high<\/li>\n<\/ul>\n\n\n\n<p>Celebrate the early wins:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>First booking through Front Desk AI<\/li>\n\n\n\n<li>First after hours message handled<\/li>\n\n\n\n<li>Positive client feedback<\/li>\n<\/ul>\n\n\n\n<p>Think of this like onboarding a new team member. It improves quickly with the right input.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/div>\n<\/details>\n\n\n\n<h1 class=\"wp-block-heading has-green-dark-color has-text-color has-link-color wp-elements-9853cad1ae3a4c606a30fd225f863437\"><\/h1>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" data-inviewport=\"fade-in\">\n<figure class=\"wp-block-image size-full is-style-default\" data-inviewport=\"fade-in\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"665\" src=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2023\/09\/13154913\/team-management.jpg\" alt=\"\" class=\"wp-image-133993\" style=\"box-shadow:var(--wp--preset--shadow--natural)\"\/ data-inviewport=\"fade-in\" srcset=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2023\/09\/13154913\/team-management.jpg 1000w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2023\/09\/13154913\/team-management-300x200.jpg 300w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2023\/09\/13154913\/team-management-768x511.jpg 768w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns items-center is-layout-flex wp-container-core-columns-is-layout-9 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" data-inviewport=\"fade-in\">\n<figure class=\"wp-block-image size-full is-style-default\" data-inviewport=\"fade-in\"><img loading=\"lazy\" decoding=\"async\" width=\"2000\" height=\"1333\" src=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2023\/05\/01121240\/Front-desk-min.jpg\" alt=\"\" class=\"wp-image-138460\" style=\"box-shadow:var(--wp--preset--shadow--natural)\"\/ data-inviewport=\"fade-in\" srcset=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2023\/05\/01121240\/Front-desk-min.jpg 2000w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2023\/05\/01121240\/Front-desk-min-300x200.jpg 300w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2023\/05\/01121240\/Front-desk-min-1024x682.jpg 1024w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2023\/05\/01121240\/Front-desk-min-768x512.jpg 768w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2023\/05\/01121240\/Front-desk-min-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h1 class=\"wp-block-heading has-green-dark-color has-text-color has-link-color wp-elements-4617a12e07169c79c1daf8c12421377c\">Make Your Clients Aware<\/h1>\n\n\n\n<p>Clients care about convenience, not AI \u2014 so focus on the benefits. Use ready-made WhatsApp and email templates, announce it on social media like a new team member, and have your team mention it casually in the salon to drive adoption fast.<\/p>\n\n\n\n<div style=\"height:38px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<details class=\"wp-block-details modal-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Read the Full Rollout Guide \u2192<\/summary>\n<div class=\"wp-block-columns detail-1 is-layout-flex wp-container-core-columns-is-layout-8 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"p-4 has-orange-lightest-background-color has-background\">\ud83d\udea8 Please note that Front Desk AI currently supports your existing clients only.<\/p>\n\n\n\n<div style=\"height:31px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">1. Focus on What Clients Care About<\/h2>\n\n\n\n<p>When introducing Front Desk AI to clients, keep the message simple and practical. Most clients aren\u2019t interested in how it works, they just want to know how it helps them.<\/p>\n\n\n\n<p>Focus on convenience:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Message us anytime, 24\/7<\/li>\n\n\n\n<li>Book or reschedule instantly<\/li>\n\n\n\n<li>No need to wait on the phone<\/li>\n<\/ul>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>2. Use WhatsApp and Email to Announce It<\/strong><\/h2>\n\n\n\n<p>To help you introduce Front Desk AI quickly, ready to use templates are available in your Phorest Marketing Suite.<\/p>\n\n\n\n<p>You can send these via email or WhatsApp to let clients know they can now message your business directly.<\/p>\n\n\n\n<p>A simple approach works well:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Start with clients who haven\u2019t visited in a while<\/li>\n\n\n\n<li>Use the message as both an introduction and a gentle prompt to rebook<\/li>\n<\/ul>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>3. Announce It on Social Media<\/strong><\/h2>\n\n\n\n<p>When sharing on social media, introduce Front Desk AI as a new part of your business rather than a feature update.<\/p>\n\n\n\n<p>Using a name helps make it feel more personal and approachable.<\/p>\n\n\n\n<p>Example:<\/p>\n\n\n\n<p><br><em>\u201cBig news: Meet Clara, our new digital assistant at Urban Salon.<br>You can now message us anytime to book, reschedule, or ask a quick question.<br>Just send us a WhatsApp to get started.\u201d<\/em><\/p>\n\n\n\n<div style=\"height:28px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>4. Mention It In Salon<\/strong><\/h2>\n\n\n\n<p>Your existing clients are the easiest place to start.<\/p>\n\n\n\n<p>Encourage your team to mention it naturally during appointments:<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u201cNext time, you can just text us, it\u2019s usually quicker than calling.\u201d<\/li>\n\n\n\n<li>\u201cYou can reschedule in the evening now if that\u2019s easier.\u201d<\/li>\n\n\n\n<li>\u201cIf you\u2019re ever unsure about availability, just send us a message.\u201d<\/li>\n<\/ul>\n\n\n\n<p>This kind of casual mention often drives faster adoption than formal campaigns.<\/p>\n\n\n\n<div style=\"height:31px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">See it in Action<\/h2>\n\n\n\n<p>Want to see how this works in practice? Here\u2019s an example of a salon that introduced Front Desk AI and what it looked like for their team and clients.<\/p>\n\n\n\n<p><\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:58px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/details>\n\n\n\n<h1 class=\"wp-block-heading has-green-dark-color has-text-color has-link-color wp-elements-9853cad1ae3a4c606a30fd225f863437\"><\/h1>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns items-center is-layout-flex wp-container-core-columns-is-layout-11 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h1 class=\"wp-block-heading has-green-dark-color has-text-color has-link-color wp-elements-cafa535c49d3927d95c1e03177ff6b08\">Social Media Toolkit<\/h1>\n\n\n\n<p>Show clients how easy it is to connect with your salon using Front Desk AI and WhatsApp. This toolkit helps you create simple social content that highlights faster replies, easier booking, and a smoother client experience.<\/p>\n\n\n\n<div style=\"height:38px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<details class=\"wp-block-details modal-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Read the Full Rollout Guide \u2192<\/summary>\n<div class=\"wp-block-columns detail-1 is-layout-flex wp-container-core-columns-is-layout-10 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"p-4 has-orange-lightest-background-color has-background\">\ud83d\udccc Use these posts to introduce new AI features to your clients. Keep it authentic: film in your space, show your team using the tools, and speak like you normally do on socials.<\/p>\n\n\n\n<div style=\"height:31px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Quick setup (before you post)<\/h2>\n\n\n\n<ul class=\"wp-block-list list-disc list-inside my-1\">\n<li><strong>Decide the \u201cwhy\u201d<\/strong>: What client problem are you solving (missed calls, no-shows, forgotten preferences, last-minute questions)?<\/li>\n\n\n\n<li><strong>Choose a format<\/strong>: Reel\/TikTok (best reach), Story set (best conversions), Carousel (best education).<\/li>\n\n\n\n<li><strong>Film real workflows<\/strong>: reception desk, consultation, WhatsApp client message, checkout.<\/li>\n\n\n\n<li><strong>Add a clear CTA<\/strong>: \u201cBook online\u201d, \u201cDM us \u2018AI\u2019\u201d, \u201cCall the salon\u201d, \u201cTap \u2018Book now\u2019 in bio\u201d.<\/li>\n\n\n\n<li><strong>Add captions<\/strong>: Most people watch with sound off.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Front Desk AI<\/strong><\/h2>\n\n\n\n<p><em>Help clients get answers faster &#8211; even when the salon is busy.<\/em><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-xl-font-size\">What to say<\/h3>\n\n\n\n<ul class=\"wp-block-list list-disc list-inside my-1\">\n<li>\u201cGet instant answers about availability, pricing, and policies.\u201d<\/li>\n\n\n\n<li>\u201cLess time on hold, more time getting booked in.\u201d<\/li>\n\n\n\n<li>\u201cQuick replies for quick questions.\u201d<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading has-xl-font-size\">Reel\/TikTok script (15\u201320s)<\/h3>\n\n\n\n<ul class=\"wp-block-list list-disc list-inside my-1\">\n<li><strong>Hook (0\u20132s):<\/strong> \u201cCalling a salon and getting voicemail? Not anymore.\u201d<\/li>\n\n\n\n<li><strong>Show (2\u201312s):<\/strong> Clip of a client question \u2192 FrontDesk AI response (screen recording) \u2192 staff confirms booking.<\/li>\n\n\n\n<li><strong>Close (12\u201320s):<\/strong> \u201cMessage us anytime + book when you\u2019re ready.\u201d<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Caption options<\/h3>\n\n\n\n<ul class=\"wp-block-list list-disc list-inside my-1\">\n<li>\u201cBusy phones? We\u2019ve got you. Our new FrontDesk AI helps answer your questions quicker \u2014 so you can book faster.\u201d<\/li>\n\n\n\n<li>\u201cWant to know prices\/availability\/policies? Ask us \u2014 we\u2019ll reply fast.\u201d<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Story sequence (3 frames)<\/h3>\n\n\n\n<ol class=\"wp-block-list list-disc list-inside my-1\">\n<li>\u201cQuick question before you book?\u201d<\/li>\n\n\n\n<li>\u201cNow you can ask us anytime (even when we\u2019re mid-appointment).\u201d<\/li>\n\n\n\n<li>\u201cTap \u2018Book\u2019 or DM us your question.\u201d<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">Visual ideas to film<\/h3>\n\n\n\n<ul class=\"wp-block-list list-disc list-inside my-1\">\n<li>Receptionist mid-service (phone ringing) \u2192 \u201cWhen we\u2019re busy, you still get answers.\u201d<\/li>\n\n\n\n<li>Screen recording of the AI reply (keep personal details hidden).<\/li>\n\n\n\n<li>Team shot: \u201cWe\u2019re here &#8211; and now we\u2019re faster.\u201d<\/li>\n<\/ul>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>WhatsApp messaging<\/strong><\/h2>\n\n\n\n<p><em>Let clients message you where they already are.<\/em><\/p>\n\n\n\n<h3 class=\"wp-block-heading text-xl font-bold\">What to say (client-friendly)<\/h3>\n\n\n\n<ul class=\"wp-block-list list-disc list-inside my-1\">\n<li>\u201cMessage us on WhatsApp to ask questions or get help.\u201d<\/li>\n\n\n\n<li>\u201cQuick answers without calling.\u201d<\/li>\n\n\n\n<li>\u201cEasy updates and confirmations.\u201d<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading text-xl font-bold\">Reel\/TikTok script (10\u201315s)<\/h3>\n\n\n\n<ul class=\"wp-block-list list-disc list-inside my-1\">\n<li><strong>Hook:<\/strong> \u201cPrefer to text instead of call?\u201d<\/li>\n\n\n\n<li><strong>Show:<\/strong> WhatsApp message bubble \u2192 salon replies \u2192 \u201cBooked!\u201d<\/li>\n\n\n\n<li><strong>Close:<\/strong> \u201cMessage us on WhatsApp &#8211; we\u2019ll help you get sorted.\u201d<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading text-xl font-bold\">Caption options<\/h3>\n\n\n\n<ul class=\"wp-block-list list-disc list-inside my-1\">\n<li>\u201cYou can now reach us on WhatsApp. Quick questions, quick replies.\u201d<\/li>\n\n\n\n<li>\u201cDM us on WhatsApp to book, reschedule, or ask anything.\u201d<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading text-xl font-bold\">Story sticker ideas<\/h3>\n\n\n\n<ul class=\"wp-block-list list-disc list-inside my-1\">\n<li>\u201cAsk us anything\u201d question sticker<\/li>\n\n\n\n<li>\u201cThis or that\u201d poll: \u201cCall \/ WhatsApp\u201d<\/li>\n\n\n\n<li>Countdown to \u201cNew: WhatsApp messaging\u201d<\/li>\n<\/ul>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Asset checklist (for your team)<\/h2>\n\n\n\n<ul class=\"wp-block-list list-disc list-inside my-1\">\n<li>3 short clips (reception, consult, screen recording)<\/li>\n\n\n\n<li>5\u201310 photos for Stories\/carousels<\/li>\n\n\n\n<li>Your logo + salon name watermark<\/li>\n\n\n\n<li>A saved reply for DMs: \u201cThanks for messaging! Here\u2019s how to book\u2026\u201d<\/li>\n<\/ul>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Posting plan (simple)<\/h2>\n\n\n\n<p><strong>Day 5:<\/strong> WhatsApp Story set + link to booking<\/p>\n\n\n\n<p><strong>Day 1:<\/strong> FrontDesk AI Reel + Story repost<\/p>\n\n\n\n<div style=\"height:28px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"p-4 has-green-lighter-background-color has-background\">\u2705  <strong>Pro tip:<\/strong> Keep it human. The best-performing posts show real people using the feature in a real salon moment.<\/p>\n\n\n\n<p><\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:58px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/details>\n\n\n\n<h1 class=\"wp-block-heading has-green-dark-color has-text-color has-link-color wp-elements-9853cad1ae3a4c606a30fd225f863437\"><\/h1>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" data-inviewport=\"fade-in\">\n<figure class=\"wp-block-image size-full is-style-default\" data-inviewport=\"fade-in\"><img loading=\"lazy\" decoding=\"async\" width=\"724\" height=\"483\" src=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2026\/02\/06174817\/GettyImages-2246389789.jpg\" alt=\"\" class=\"wp-image-162853\" style=\"box-shadow:var(--wp--preset--shadow--natural)\"\/ data-inviewport=\"fade-in\" srcset=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2026\/02\/06174817\/GettyImages-2246389789.jpg 724w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2026\/02\/06174817\/GettyImages-2246389789-300x200.jpg 300w\" sizes=\"auto, (max-width: 724px) 100vw, 724px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:67px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center font-medium has-green-dark-color has-text-color has-link-color has-3-xl-font-size wp-elements-f4e7004b2bae3db3a4ca6086e52eb974\">Need help?<\/h2>\n\n\n\n<p class=\"has-text-align-center has-lg-font-size\">If you experience issues while setting up or connecting WhatsApp to Phorest<br><\/p>\n\n\n\n<iframe loading=\"lazy\" src=\"https:\/\/phorestsalonsoftware.typeform.com\/to\/Wubr1Gi2?utm_source=notion\" height=\"500px\" width=\"100%\" style=\"overflow:scroll;\"><\/iframe>\n\n\n\n<div style=\"height:23px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<style>\n.leaf-bg-bof {background-repeat: no-repeat; background-size: 100% 100%; background-image: url(https:\/\/d2dfxqxblmblx4.cloudfront.net\/images\/patterns\/leaves\/rev_banner_bg.png);}\n\nbody:not(.mce-content-body):not(.empty) { padding-top: 105px; }\n\n.faq-bof .accordion .accordion-trigger:not(.no-action):after, .faq-bof .accordion .accordion-trigger:not(.no-action):before { background-color: #02A06E; height: 1px; }\n\n.faq-bof .accordion-container { border-top: 1px solid #02A06E !important; margin-top:5px; }\n\n.faq-bof h2 { font-size: 2.5rem !important; line-height: 2.8rem !important; margin-bottom: 40px; }\n\n.faq-bof .accordion { border: 0; border-bottom: 1px solid #02A06E !important; }\n\n.logo-carousel img.white-logo { filter: brightness(1) invert(1); }\n\n.faq-bof, .faq-bof p, .faq-bof h2, .faq-bof h3, .faq-bof h4 { color: white !important; }\n\n.faq-bof .accordion, .faq-bof .accordion-trigger { background: transparent !important; }\n\n.logo-bg { background-color: #014542 !important; }\n\n#hero-v2{display:none !important;}\n\n.slide-v3-control { display: none; }\n\n@media screen and (min-width: 768px) {\n#header a.modal-trigger.btn-demo-cta, #header a.modal-trigger.btn-quote-cta {\n    padding: .5rem 1rem !important;\n    height: auto !important;\n}\n\n\n#header a.modal-trigger.md\\:flex-none.btn-demo-cta.button.bg-red.px-8.text-white.hover\\:bg-red-lighter.w-full.lg\\:w-auto.lg\\:mr-5.rounded-none.lg\\:rounded-md.demo-cta.block.text-center {\n                    background-color: #FF4856 !important;\n        border-color: black;\n        color: white !important;\n        font-weight: 400;\n        box-shadow: 0px 2px 0px 0px #C72430 !important;\n        border: 1.3px #C72430 solid;\n        transition: transform 0.3s ease, box-shadow 0.3s ease;\nfont-weight: 600;\n}\n#header a.modal-trigger.md\\:flex-none.btn-demo-cta.button.bg-red.px-8.text-white.hover\\:bg-red-lighter.w-full.lg\\:w-auto.lg\\:mr-5.rounded-none.lg\\:rounded-md.demo-cta.block.text-center:hover,\n#header a.modal-trigger.md\\:flex-none.btn-quote-cta.button.button-secondary.quote-cta:hover, .tab-cta a:hover {\n    box-shadow: 0px 0px 0px 0px !important;\ntransform: scale(0.98);\n}\n\n#header a.modal-trigger.md\\:flex-none.btn-quote-cta.button.button-secondary.quote-cta {\n    background-color: #ffffff !important;\n    border-color: black;\n    color: black !important;\n    font-weight: 400;\n    box-shadow: 0px 2px 0px 0px;\n    border: 1.3px black solid;\n    transition: transform 0.3s ease, box-shadow 0.3s ease;\n}\n\n#header a.logo img {\n    height: 50px !important;\n    object-fit: contain;\nobject-position: left;\n}\n.nav-primary li.level-0>a {\n    padding: 0.3rem 1rem;\n    overflow: auto;\n}\n\n#header .header-cta {\n    margin: 0 !important;\n}\n.menu-container ul > li.menu-item-has-children:hover:after {\n    transform: translate(-8px, 21px) rotate(180deg);\n}\n.menu-container ul > li.menu-item-has-children:after {\n    content: '';\n    background-image: url(data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20viewBox%3D%220%200%2024%2024%22%20width%3D%2224%22%20height%3D%2224%22%3E%3Cpath%20d%3D%22M11.152%2017.648c0.469%200.469%201.23%200.469%201.699%200l7.2%20-7.2c0.469%20-0.469%200.469%20-1.23%200%20-1.699s-1.23%20-0.469%20-1.699%200L12%2015.101%205.647%208.752c-0.469%20-0.469%20-1.23%20-0.469%20-1.699%200s-0.469%201.23%200%201.699l7.2%207.2z%22%2F%3E%3C%2Fsvg%3E);\n    position: absolute;\n    transform: translate(-10px, 20px);\n    height: 10px;\n    width: 10px;\n    background-position: center;\n    background-repeat: no-repeat;\n    background-size: contain;\n    transition: transform 0.3s ease\n}\n.menu-container .sub-menu li.menu-item-has-children:after {\nbackground:none;\n}\n.nav-primary li.level-0:hover > .sub-menu {\n    box-shadow: 0px 2px 0px 0px;\n    border: 1.3px black solid;\n    border-top: 0;\n}\n}\n@media screen and (max-width: 768px) {\n#header .logo img {\n    height: 47px;\n    object-position: left;\n    object-fit: contain;\n}\n    #header .header-cta {\n        transform: translate3d(0, 77px, 0);\n    }\n #header .header-cta a {\n      padding: 8px;\n    }\nbody:not(.mce-content-body):not(.empty) {\n    padding-top: 80px;\n}\n}\n\ndiv#top-bar li, div#top-bar a, div#top-bar span {\n    color: white !important;\n}\n\ndiv#top-bar .lang-list li a {\n    color: black !important;\n}\n\ndiv#top-bar {\n    background: #1a615d !important;\n    padding: 2px 0 !important;\n}\n.tab-cta a {\n    box-shadow: 0px 2px 0px !important;\n    border: 1px solid black !important;\ntransition: transform 0.3s ease, box-shadow 0.3s ease;\n}\n\n.new-btn-demo-red a {\n                    background-color: #FF4856 !important;\n border-color: #C72430 !important;\n        color: white !important;\n        font-weight: 400;\n        box-shadow: 0px 2px 0px 0px #C72430 !important;\n        border: 1.3px #C72430 solid;\n        transition: transform 0.3s ease, box-shadow 0.3s ease;\nfont-weight: 600;\n}\n\n\/* Tabs headers row *\/\n.tabs-headers {\n  overflow-x: auto;\n  gap: 4px;\n  padding: 8px 0;\n  scrollbar-width: none;\n}\n.tabs-headers::-webkit-scrollbar { display: none; }\n\n\/* Tab buttons *\/\n.tabs-headers button {\n  flex: 0 0 auto;\n  padding: 10px 20px;\n  cursor: pointer;\n  white-space: nowrap;\n  border-radius: 25px;\n\n  \/* Smooth transitions for background and border *\/\n  transition: background-color 0.25s ease, border-color 0.25s ease, box-shadow 0.25s ease;\n}\n.tabs-headers button:hover {\n    background: rgba(251, 251, 251, 0.65);\n    box-shadow: 0 2px 4px rgba(0, 0, 0, 0.05);\ncolor: #272727;\n}\n.tabs-headers button.active {\n  border: 1px solid #dcdcdc;\n  background: #fbfbfb;\n  \/* Optional subtle shadow on active for depth *\/\n  box-shadow: 0 2px 4px rgba(0,0,0,0.05);\ncolor: #272727;\n}\n\n\/* Panels hidden by default *\/\n.wp-block-column.tabs .panel {\n  display: none;\n  margin-top: 0;\n  padding: 20px;\n}\n\n\/* Show open panel *\/\n.wp-block-column.tabs details[open] .panel {\n  display: block;\n}\n\n\/* Center content inside panel *\/\n.wp-block-column.tabs .panel > * {\n  max-width: 1200px;\n  margin: 0 auto;\n}\n\n\/* Responsive images *\/\n.wp-block-column.tabs .panel img {\n  width: 100%;\n  height: auto;\n}\n\n.tabs details {\n    opacity: 0;\n    height: 0;\n    transition: opacity 0.2s;\n}\n.tabs summary {\n    display: none;\n}\n.tabs details[open] {\n    opacity: 1;\n    height: auto;\n}\n\/* wrapper *\/\n.logo-carousel {\n  overflow: hidden;\n  width: 100%;\n}\n\n\/* track *\/\n.logo-carousel .logo-track {\n  display: flex !important;\n  flex-wrap: nowrap !important;\n  gap: 80px !important;\n  align-items: center !important;\n\n  animation: logo-scroll 20s linear infinite;\n}\n\n\/* each figure *\/\n.logo-carousel figure.wp-block-image {\n  flex: 0 0 auto !important;\n  width: 180px !important;\n  margin: 0 !important;\n}\n\n\/* logo image *\/\n.logo-carousel figure.wp-block-image img {\n  height: 90px !important;\n  width: 120px !important;\n  display: block !important;\n  object-fit: contain !important;\n}\n\n\/* animation *\/\n@keyframes logo-scroll {\n  0% {\n    transform: translateX(0);\n  }\n  100% {\n    transform: translateX(-50%);\n  }\n}\n.slides-v3 .carousel-cell .testimonial-text {\n    padding: 9px !important;\n    font-size: 14px !important;\n    width: 80%;\n}\n\n.slides-v3 .carousel-cell {\n    border-radius: 25px;\n}\n.slides-v3 .carousel-cell .img {\n    border-radius: 25px;\n    background-position: 25% 10% !important;\n}\n\/*\n.slides-v3 .carousel-cell:nth-child(3n+1){background:#faf3f2 !important;}\n.slides-v3 .carousel-cell:nth-child(3n+2){background:#f0f6f4 !important;}\n.slides-v3 .carousel-cell:nth-child(3n){background:#faf5ed !important;}\n*\/\n#slider-v3-container:before, .slider-v3-container:before {\nbackground: none !important;\n}\n@media screen and (min-width: 768px) {\n.slides-v3 .carousel-cell {\n\n    border-radius: 25px;\n}\n}\n\n\/* Hero two-column layout *\/\n.hero-wrapper {\n  align-items: center;\n  gap: 2rem;\n}\n\n\/* Gallery container \u2014 stacking context for the slideshow *\/\n.hero-wrapper .wp-block-gallery-1 {\n  position: relative;\n  display: block;\n  margin: 0;\n  aspect-ratio: 678 \/ 537;\n  width: 100%;\n}\n\n\/* All images occupy the same position *\/\n.hero-wrapper .wp-block-gallery-1 .wp-block-image {\n  position: absolute;\n  inset: 0;\n  margin: 0;\n  width: 100%;\n  height: 100%;\n  border-radius: 12px;\n  overflow: hidden;\n  opacity: 0;\n  animation: heroFade 10s infinite;\n}\n\n.hero-wrapper .wp-block-gallery-1 .wp-block-image img {\n  width: 100%;\n  height: 100%;\n  object-fit: contain;\n  display: block;\n  border-radius: 12px;\n}\n\n\/*\n  5 images \u00d7 3s each = 15s total loop.\n  Each image fades in (0.5s), holds (2s), fades out (0.5s).\n*\/\n.hero-wrapper .wp-block-gallery-1 .wp-block-image:nth-child(1) { animation-delay: 0s; }\n.hero-wrapper .wp-block-gallery-1 .wp-block-image:nth-child(2) { animation-delay: 2s; }\n.hero-wrapper .wp-block-gallery-1 .wp-block-image:nth-child(3) { animation-delay: 4s; }\n.hero-wrapper .wp-block-gallery-1 .wp-block-image:nth-child(4) { animation-delay: 6s; }\n.hero-wrapper .wp-block-gallery-1 .wp-block-image:nth-child(5) { animation-delay: 8s; }\n\n@keyframes heroFade {\n  0%   { opacity: 1; }\n  20%  { opacity: 1; }\n  20.01% { opacity: 0; }\n  100% { opacity: 0; }\n}\n\n\/* Respect users who prefer no motion *\/\n@media (prefers-reduced-motion: reduce) {\n  .hero-wrapper .wp-block-gallery-1 .wp-block-image {\n    animation: none;\n    opacity: 1;\n  }\n  .hero-wrapper .wp-block-gallery-1 .wp-block-image:not(:first-child) {\n    display: none;\n  }\n}\n\n\tbody.hide-topbar #header .header-cta.compact a.btn-demo-cta {\npadding: .5rem 1rem !important;\n}\n\n@media screen and (max-width: 768px) {\n\n  \/* Make testimonial text full width *\/\n  .slides-v3 .carousel-cell .testimonial-text {\n    width: 100% !important;\n  }\n\n  \/* Mobile logo carousel \u2014 tighter spacing, smaller logos, faster scroll *\/\n  .logo-carousel .logo-track {\n    gap: 8px !important;\n    animation: logo-scroll 12s linear infinite !important;\n  }\n\n  .logo-carousel figure.wp-block-image {\n    width: 110px !important;\n  }\n\n  .logo-carousel figure.wp-block-image img {\n    height: 55px !important;\n    width: 100% !important;\n  }\n\n}\n\/*----------\n\nPage Specific - End\n\n-----------*\/\ndetails.modal-details summary:after {\n    content: url(data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%2220%22%20height%3D%2220%22%20viewBox%3D%220%200%2024%2024%22%20fill%3D%22none%22%20stroke%3D%22white%22%20stroke-width%3D%222%22%20stroke-linecap%3D%22round%22%20stroke-linejoin%3D%22round%22%20class%3D%22feather%20feather-arrow-up-right%20icon%22%3E%3Cline%20x1%3D%227%22%20y1%3D%2217%22%20x2%3D%2217%22%20y2%3D%227%22%3E%3C%2Fline%3E%3Cpolyline%20points%3D%227%207%2017%207%2017%2017%22%3E%3C%2Fpolyline%3E%3C%2Fsvg%3E);\n    display: inline-block;\n    transform: translate(8px, 4px);\n    font-size: x-small;\n}\ndetails.modal-details[open]  summary:after {\n    display:none;\n}\ndetails.modal-details figure {\n height: auto !important;\n}\ndetails.modal-details figure img {\n object-fit: contain;\n}\ndetails.modal-details summary {\n    width: auto;\n    background: #67ce7d;\n    display: inline-block;\n    padding: 5px 20px;\n    color: white;\n    font-weight: 600;\n    padding: 5px 20px;\n    border-radius: 5px;\n    transition: background-color 100ms linear;\n}\ndetails.modal-details summary:hover {\n    background: #02A06E;\n}\ndetails.modal-details[open] summary:before {\n    content: 'Close \u2716';\n    background: #f64857;\n    padding: 10px 20px;\n    border-radius: 5px;\n    color: white;\n    display: inline-block;\n    position: relative;\n}\ndetails.modal-details[open] summary {\n    position: fixed;\n    z-index: 20;\n    right: 0;\n    width: 45%;\n    top: 180px;\n    color: transparent;\n    background: transparent;\n}\n\n@media screen and (min-width: 769px) {\n.detail-1 {\nwidth: 80%;\n    height: 80%;\n}\ndetails.modal-details[open] summary {\nwidth: 25%;\n}\ndetails.modal-details[open] summary:before {\n\n    right: 0;\n    position: static;\n}\n}\n.detail-1 {\nposition: fixed;\n    width: 100%;\n    \/\/height: 100%;\n    left: 0;\n    right: 0;\n    top: 168px;\n    bottom: 0;\n    background: white;\n    border: 2px solid grey;\n    overflow: scroll;\n    z-index: 10;\nheight: calc(100% - 150px);\n}\n.modal-details[open]:before {\n    content: '';\n    left: 0;\n    top: 0;\n    width: 100%;\n    height: 100%;\n    background: #e6e6e6;\n    z-index: 9;\n    position: fixed;\n}\n\n.detail-1 {\n    position: fixed;\n    width: 100%;\n    left: 0;\n    right: 0;\n    top: 168px;\n    bottom: 0;\n    background: white;\n    border: 2px solid grey;\n    overflow-y: auto;\n    overflow-x: hidden;\n    z-index: 10;\n    height: calc(100% - 150px);\n    padding: 30px; \/* gives content breathing room from the top *\/\n}\n\n\/* Ensure the inner column starts at the top with no offset *\/\n.detail-1 > .wp-block-column {\n    margin-top: 0 !important;\n    padding-top: 0 !important;\nalign-self: flex-start !important;\n    justify-content: flex-start !important;\n    margin-top: 55px !important;\n}\n\n.detail-1 > .wp-block-column > *:first-child {\n    margin-top: 0 !important;\n}\n\n@media(max-width:768px){\n\n.detail-1 {\ntop: 85px;\n}\ndetails.modal-details[open] summary {\n    right: -25px;\n    top: 90px;\n}\n\n}\n\n\n.why-choose-block{padding:6rem 3rem;max-width:1400px;margin:0 auto;position:relative;overflow:hidden}\n.why-choose-block::before{content:\"\";position:absolute;top:-40%;right:-20%;width:600px;height:600px;background:radial-gradient(circle,rgba(13,97,93,.08) 0,transparent 70%);border-radius:50%;pointer-events:none}\n.why-choose-block::after{content:\"\";position:absolute;bottom:-30%;left:-10%;width:500px;height:500px;background:radial-gradient(circle,rgba(2,160,110,.06) 0,transparent 70%);border-radius:50%;pointer-events:none}\n\n.why-choose-block>.wp-block-column{position:relative;z-index:2}\n\n.why-choose-block .wp-container-core-columns-is-layout-1,\n.pain-points-header .wp-block-column{margin-bottom:5rem;position:relative;padding-bottom:2.5rem}\n\n.why-choose-block .wp-container-core-columns-is-layout-1::before,\n.pain-points-header .wp-block-column::before{content:\"\";position:absolute;bottom:0;left:0;width:100%;height:1px;background:linear-gradient(90deg,#0D615D 0,#02A06E 30%,transparent 100%)}\n\n.why-choose-block .wp-container-core-columns-is-layout-1::after,\n.pain-points-header .wp-block-column::after{content:\"\";position:absolute;bottom:0;left:0;width:80px;height:4px;border-radius:2px;background:linear-gradient(90deg,#0D615D 0,#02A06E 100%)}\n\n.why-choose-block.white-bg-text .wp-container-core-columns-is-layout-1::before,\n.pain-points-header.white-bg-text .wp-block-column::before{background:linear-gradient(90deg,#fff 0,#fff 30%,transparent 100%)}\n\n.why-choose-block.white-bg-text .wp-container-core-columns-is-layout-1::after,\n.pain-points-header.white-bg-text .wp-block-column::after{background:#fff}\n\n.why-choose-block .wp-container-core-columns-is-layout-1 p{font-size:clamp(2.2rem,5vw,3.5rem);font-weight:700;letter-spacing:-.02em;color:#0D615D;line-height:1.2;font-variation-settings:\"wght\" 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.why-block-text:hover{transform:translateY(-6px);box-shadow:0 16px 48px rgba(13,97,93,.14);border-color:#0D615D}\n.why-choose-block .why-block-text:hover::before{transform:scaleX(1)}\n.why-choose-block .why-block-text:hover::after{opacity:1}\n\n\/* responsive *\/\n@media(max-width:1024px){\n.why-choose-block{padding:5rem 2.5rem}\n.why-choose-block .why-block-text{padding:2rem 2.25rem}\n}\n\n@media(max-width:768px){\n.why-choose-block{padding:3.5rem 1.75rem}\n.why-choose-block::before{width:400px;height:400px;top:-50%;right:-30%}\n.why-choose-block::after{width:350px;height:350px;bottom:-40%;left:-20%}\n.why-choose-block .wp-container-core-columns-is-layout-1{margin-bottom:3rem;padding-bottom:1.5rem}\n.why-choose-block .wp-container-core-columns-is-layout-1 p{font-size:clamp(1.8rem,5vw,2.8rem)}\n.why-choose-block .wp-container-core-columns-is-layout-1::after{width:60px}\n.why-choose-block .why-block-text{font-size:1.05rem;padding:1.75rem 2rem}\n.pain-points{flex-direction:column}\n}\n\n@media(max-width:480px){\n.why-choose-block{padding:2.5rem 1.25rem}\n.why-choose-block .wp-container-core-columns-is-layout-1 p{font-size:clamp(1.5rem,4vw,2.2rem)}\n.why-choose-block .wp-container-core-columns-is-layout-2 p{font-size:1rem;padding:1.5rem}\n}\n\nfooter .bg-white.border-b-2.border-white.md\\:px-8.px-2.py-10.md\\:py-24.text-center {\n    display: none;\n}\n<\/style>\n\n<script>\ndocument.addEventListener(\"DOMContentLoaded\", () => {\n  \/\/ Loop through each .feature-tabs container\n  document.querySelectorAll('.feature-tabs').forEach(featureTabs => {\n    const tabsColumn = featureTabs.querySelector('.wp-block-column.tabs');\n    if (!tabsColumn) return;\n\n    const tabButtons = tabsColumn.querySelectorAll('.tabs-headers button');\n    const details = tabsColumn.querySelectorAll('details');\n\n    tabButtons.forEach((btn, i) => {\n      btn.addEventListener('click', () => {\n        \/\/ Close all details in this 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Never miss a message. Never leave a client waiting. Front Desk AI manages your client messages 24\/7, booking appointments, answering questions, and keeping your diary full, even when your team is busy or your doors are closed. Auto-booking 24\/7 Instant WhatsApp replies Less front desk admin &hellip; <a href=\"https:\/\/www.phorest.com\/gb\/front-desk-ai-info-pack\/\">Continued<\/a><\/p>\n","protected":false},"author":40058,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-custom.blade.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-168707","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Introducing Front Desk AI: Your Launch Playbook | Phorest<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.phorest.com\/gb\/front-desk-ai-info-pack\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Introducing Front Desk AI: Your Launch Playbook | Phorest\" \/>\n<meta property=\"og:description\" content=\"Meet Your New Digital Receptionist Never miss a booking. Never miss a message. Never leave a client waiting. Front Desk AI manages your client messages 24\/7, booking appointments, answering questions, and keeping your diary full, even when your team is busy or your doors are closed. 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