{"id":13828,"date":"2015-10-21T16:58:35","date_gmt":"2015-10-21T15:58:35","guid":{"rendered":"https:\/\/new.phorest.com\/blog\/the-most-common-salon-advertising-marketing-mistakes-and-how-you-can-avoid-them\/"},"modified":"2019-09-10T13:38:50","modified_gmt":"2019-09-10T13:38:50","slug":"the-most-common-salon-advertising-marketing-mistakes-and-how-you-can-avoid-them","status":"publish","type":"post","link":"https:\/\/www.phorest.com\/gb\/blog\/the-most-common-salon-advertising-marketing-mistakes-and-how-you-can-avoid-them\/","title":{"rendered":"The Most Common Salon Advertising &amp; Marketing Mistakes (And How You Can Avoid Them)"},"content":{"rendered":"<p>Have you ever heard the phrase, \u201cMaking mistakes is better than faking perfection\u201d?<\/p>\n<p>Personally I love that statement. Because much too often we look at mistakes as the worst.thing.EVER. When in fact they are merely indicators for us to try something again, but in a different way.<\/p>\n<p>The only time a mistake should be treated as a real problem is if you (or a member of your team) are regularly making the same mistakes over and over and over again.<\/p>\n<p>When it comes to salon advertising and marketing, there are a few common mistakes that many businesses consistently do that are extremely easy to fix. But let\u2019s not dwell on the negative. Instead, we are going to look at these mistakes as salon advertising and marketing opportunities.<\/p>\n<p><!--more--><\/p>\n<h2>Salon Advertising &amp; Marketing <del>Mistakes<\/del> Opportunities<\/h2>\n<h3><b>Testing &amp; Proof-Reading Email &amp; SMS Campaigns<\/b><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-7437\" src=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2015\/10\/18151208\/pic_proofreading_services.jpg\" alt=\"salon-advertising-ideas\" width=\"400\" height=\"250\" srcset=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2015\/10\/18151208\/pic_proofreading_services.jpg 400w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2015\/10\/18151208\/pic_proofreading_services-300x188.jpg 300w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/p>\n<p>Let\u2019s start with an easy one! We here at Phorest Salon Software see a quite a few email campaigns coming in that have quite a few typos in them. In fact, some have\u00a0not actually been sent properly, so they arrive unfinished.<\/p>\n<p>While the odd typo isn\u2019t going to scare clients away from booking an appointment with you, the recurrence of spelling errors could give your salon brand a certain air of sloppiness that you definitely want to avoid. So one simple solution to this salon advertising mistake is to have a member of your team proof read all of your campaigns going forward!<\/p>\n<h3><b>Posting Quality Content On Facebook At The Wrong Time<\/b><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-7438\" src=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2015\/10\/18151208\/facebook_clock-1024x1024.png\" alt=\"salon-facebook\" width=\"400\" height=\"400\" srcset=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2015\/10\/18151208\/facebook_clock-1024x1024.png 1024w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2015\/10\/18151208\/facebook_clock-150x150.png 150w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2015\/10\/18151208\/facebook_clock-300x300.png 300w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2015\/10\/18151208\/facebook_clock-768x768.png 768w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2015\/10\/18151208\/facebook_clock.png 1250w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/p>\n<p>Say you have an amazing offer that you want your clients to avail of. You post it on Facebook and Twitter. But you are disappointed to find that you didn\u2019t receive the response you were hoping for.<\/p>\n<p>Chances are, you posted the offer at the wrong time. You see, you can actually go into your Facebook insights and find out when your audience is most responsive to your posts.<\/p>\n<p>Let\u2019s say you arrive at work one morning and put out a Christmas offer at 9am. Your clients may be more active at 9pm. So you have missed the optimum time by 12 hours!<\/p>\n<p>The solution to this salon advertising mistake is to simply schedule your post to go live at the time that it will receive the most impact! Simple, right?<\/p>\n<h3><b>Salon App Marketing<\/b><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-7439\" src=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2015\/10\/18151207\/App-Infographic-e1445439377123.jpg\" alt=\"salon-App-Infographic\" width=\"300\" height=\"419\" srcset=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2015\/10\/18151207\/App-Infographic-e1445439377123.jpg 1753w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2015\/10\/18151207\/App-Infographic-e1445439377123-215x300.jpg 215w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2015\/10\/18151207\/App-Infographic-e1445439377123-768x1072.jpg 768w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2015\/10\/18151207\/App-Infographic-e1445439377123-734x1024.jpg 734w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>Here is another salon advertising mistake that is so common. And by mistake, I mean it never actually happens. And that is marketing your Salon App so that clients can download it.<\/p>\n<p>Your salon app is an incredibly powerful tool that can connect you with your clients like never before.<\/p>\n<p>But we have to remember that it is still a tool. And in order to make any tool effective, it must be implemented properly.<\/p>\n<p>So if you are wondering why your clients are not downloading your app, more than likely, it is because they don\u2019t know it exists.<\/p>\n<h3><b>Putting the Client\u2019s name in SMS\/Email promotions<\/b><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-7440\" src=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2015\/10\/18151207\/Logo_insertname_1024x230.png\" alt=\"salon-logo\" width=\"595\" height=\"134\" srcset=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2015\/10\/18151207\/Logo_insertname_1024x230.png 1024w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2015\/10\/18151207\/Logo_insertname_1024x230-300x67.png 300w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2015\/10\/18151207\/Logo_insertname_1024x230-768x173.png 768w\" sizes=\"auto, (max-width: 595px) 100vw, 595px\" \/><\/p>\n<p>When sending a promotion on either SMS, Email or even Facebook, one of the most common salon advertising mistakes is to leave out the client\u2019s name, the salon name and\/or an actual booking link.<\/p>\n<p>These are vital components to the success of ANY salon marketing campaign.<br \/>\n<strong>Client\u2019s Name &#8211; Indicate who the deal is for<br \/>\n<\/strong><strong>Salon Name &#8211; Indicate who the deal is actually from (this is particularly important for SMS)<br \/>\n<\/strong><strong>Booking Link &#8211; Indicate what you would like your clients to do with the information you gave them<\/strong><\/p>\n<p>Once you get into the habit of adding these three components to your campaigns you will definitely find better results.<\/p>\n<h3><b>ALWAY Ask For The TreatCard When A Client Comes To Pay<\/b><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-7441\" src=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2015\/10\/18151207\/frontofhouse.png\" alt=\"salon-front-of-house\" width=\"235\" height=\"406\" srcset=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2015\/10\/18151207\/frontofhouse.png 235w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2015\/10\/18151207\/frontofhouse-174x300.png 174w\" sizes=\"auto, (max-width: 235px) 100vw, 235px\" \/><\/p>\n<p>Here is another simple one that can really help. And all you have to do is train your front-of-house to remember it for each client:<\/p>\n<p>Ask for the client&#8217;s TreatCard when they pay. This will help give clients a better overall experience as they can earn points for their loyalty. This will also help upsell treatments they\u2019ve never had and ensure that they will rebook another appointment sooner rather than later.<\/p>\n<p>And finally, if your client doesn\u2019t have a TreatCard, here is your chance to sign them up to your loyalty system. Win-Win.<\/p>\n<p>So there you have it! 5 of the most common salon advertising &amp; marketing mistakes that salon owners make.<\/p>\n<p><a href=\"https:\/\/www.phorest.com\/gb\/blog\/simple-salon-marketing-mistakes\/\" target=\"_blank\" rel=\"noopener noreferrer\">If you enjoyed\u00a0this article and you&#8217;d like to learn about a few more salon advertising mistakes that you can fix, then simply click here!<\/a><\/p>\n<p>Thanks for reading!<\/p>\n<p>#LetsGrow<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Have you ever heard the phrase, \u201cMaking mistakes is better than faking perfection\u201d?<\/p>\n<p>Personally I love that statement. Because much too often we look at mistakes as the worst things ever. When in fact they are merely indicators for us to try something again, but in a different way.<\/p>\n<p>The only time a mistake should be treated as a real problem is if you or a member of your team are consistently making the same mistakes over and over and over again.<\/p>\n<p>When it comes to salon advertising and marketing, there are a few common mistakes that many businesses consistently do that are extremely easy to fix. But let\u2019s not dwell on the negative. Instead, we are going to look at these mistakes as salon advertising and marketing opportunities.<\/p>\n","protected":false},"author":17,"featured_media":13829,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1279,1247,1277,1266,1276],"tags":[822,2277,964,2278,88,146,159,1459,965,2279,91],"class_list":["post-13828","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-mobile-apps","category-online-social","category-online-bookings","category-sales-marketing","category-social-media-online-social","tag-salon-advertising","tag-salon-advertising-gb","tag-salon-advertising-ideas","tag-salon-advertising-ideas-gb","tag-salon-blog","tag-salon-marketing","tag-salon-marketing-ideas","tag-salon-marketing-ideas-gb","tag-salon-mistakes","tag-salon-mistakes-gb","tag-salon-software"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Avoid common salon marketing mistakes - Phorest Blog<\/title>\n<meta name=\"description\" content=\"When it comes to salon advertising and marketing, there are a few common mistakes that many businesses consistently do that are extremely easy to fix.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.phorest.com\/gb\/blog\/the-most-common-salon-advertising-marketing-mistakes-and-how-you-can-avoid-them\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Avoid common salon marketing mistakes - Phorest Blog\" \/>\n<meta property=\"og:description\" content=\"When it comes to salon advertising and marketing, there are a few common mistakes that many businesses consistently do that are extremely easy to fix.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.phorest.com\/gb\/blog\/the-most-common-salon-advertising-marketing-mistakes-and-how-you-can-avoid-them\/\" \/>\n<meta property=\"og:site_name\" content=\"Phorest\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/phorestsalonsoftware\" \/>\n<meta property=\"article:published_time\" content=\"2015-10-21T15:58:35+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2019-09-10T13:38:50+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2015\/10\/18145140\/salon-advertising-ideas-150x150.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"680\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Chris Brennan\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:image\" content=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2015\/10\/18145140\/salon-advertising-ideas-150x150.jpg\" \/>\n<meta name=\"twitter:creator\" content=\"@thephorestword\" \/>\n<meta name=\"twitter:site\" content=\"@thephorestword\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Chris Brennan\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.phorest.com\/gb\/blog\/the-most-common-salon-advertising-marketing-mistakes-and-how-you-can-avoid-them\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.phorest.com\/gb\/blog\/the-most-common-salon-advertising-marketing-mistakes-and-how-you-can-avoid-them\/\"},\"author\":{\"name\":\"Chris Brennan\",\"@id\":\"https:\/\/www.phorest.com\/gb\/#\/schema\/person\/58c2c5e2ed8f35ee9d624b808acfbb9e\"},\"headline\":\"The Most Common Salon Advertising &amp; 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