{"id":151832,"date":"2025-03-04T11:30:02","date_gmt":"2025-03-04T11:30:02","guid":{"rendered":"https:\/\/www.phorest.com\/?p=151832"},"modified":"2025-03-04T14:07:20","modified_gmt":"2025-03-04T14:07:20","slug":"welcome-to-edition-3-of-the-pulse-%f0%9f%8c%b1","status":"publish","type":"post","link":"https:\/\/www.phorest.com\/gb\/blog\/welcome-to-edition-3-of-the-pulse-%f0%9f%8c%b1\/","title":{"rendered":"Welcome To Edition 3 Of the Pulse \ud83c\udf31"},"content":{"rendered":"\n<p>Hey there,<\/p>\n\n\n\n<p>We\u2019re kicking off this edition of <em>The Pulse<\/em> with a look back at the <strong>2025 Salon Owners Summit<\/strong>\u2014and what a Summit it was! With over <strong>650 salon owners and industry pros<\/strong> coming together in Dublin, it was our <strong>biggest and most impactful<\/strong> event yet. From inspiring talks to game-changing strategies, the energy in the room was incredible. A huge thank you to our partners <strong>Vish, Dermalogica, and Mya<\/strong> for taking part and supporting.<br><br><a href=\"https:\/\/www.notion.so\/phorest\/SOS-25-Highlight-Reel-1a54d8304aaf8028aea5c9adee18f591?pvs=4\" target=\"_blank\" rel=\"noreferrer noopener\">Summit Highlight video<\/a>.<\/p>\n\n\n\n<p>If you missed out, don\u2019t worry\u2014<strong>the 2026 dates are set!<\/strong> We\u2019ll be back at the <strong>Royal Convention Center in Dublin on January 25th &amp; 26th<\/strong>, and we\u2019d love to see you there. Make sure to buy your tickets <a href=\"https:\/\/www.salonownersummit.com\/tickets\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a>.<\/p>\n\n\n\n<p>But before then, let\u2019s dive into the latest industry news and insights to help your salon stay ahead. \ud83d\udc47<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Your News Round-Up<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Tax, Wage &amp; Rate Hikes: Can Salons Cope?<\/strong><\/h3>\n\n\n\n<p>With <strong>minimum wage increases and higher business rates<\/strong> coming, salon owners need to prepare for potential financial strain. This deep dive explores what\u2019s changing and how to <strong>adjust your pricing, team structure, and budgeting<\/strong> to stay ahead. \ud83d\udcca\ud83d\udcb0<\/p>\n\n\n\n<p><a href=\"https:\/\/creativeheadmag.com\/documents\/tax-rates-and-wage-increases-are-coming-can-hairdressing-businesses-cope\/\">Read more<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>\u00a36M in Government Funding for Apprentices: What You Need to Know<\/strong><\/h3>\n\n\n\n<p>The UK government has set aside \u00a36M for salon apprenticeships, but what does that actually mean for you? From <strong>eligibility rules<\/strong> to <strong>how to claim funding<\/strong>, here\u2019s what every salon owner should know. \ud83d\udcb7\u27a1\ufe0f<\/p>\n\n\n\n<p><a href=\"https:\/\/thesalonmagazine.co.uk\/after-securing-6million-in-government-funding-for-apprentices-here-are-nine-things-small-businesses-need-to-know\/\">Read more<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Why Apprentices Are the Future of Your Salon<\/strong><\/h3>\n\n\n\n<p>Industry leaders Hooker &amp; Young share why investing in apprentices isn\u2019t just a nice-to-have\u2014it\u2019s a <strong>business essential<\/strong>. Find out how the next generation of stylists can drive growth and keep your salon thriving. \ud83c\udf31\u2702\ufe0f<\/p>\n\n\n\n<p><a href=\"https:\/\/creativeheadmag.com\/national-apprenticeship-week-2025\/hooker-and-young-discuss-apprentices\/\">Read more<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3 Must-Have Digital Tools for Salon Success<\/strong><\/h3>\n\n\n\n<p>A business &amp; marketing expert reveals the <strong>tech tools that every salon should be using<\/strong> to boost bookings, streamline operations, and attract more clients. If you\u2019re not using these, you might be missing out! \ud83d\udda5\ud83d\udcf1<\/p>\n\n\n\n<p><a href=\"https:\/\/www.scratchmagazine.co.uk\/feature\/digital-tools-beauty-pros-business-marketing-expert\/\">Read more<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Handling Hairdresser &amp; Barber Complaints Like a Pro<\/strong><\/h3>\n\n\n\n<p>No one loves dealing with complaints, but knowing how to respond can turn a negative into a win. This guide shares <strong>7 smart strategies<\/strong> to handle unhappy clients with confidence\u2014without losing your cool (or your reputation). \ud83d\ude0c\u2702\ufe0f<\/p>\n\n\n\n<p><a href=\"https:\/\/www.barberevo.com\/7-tips-for-handling-hairdresser-and-barber-complaints\">Read more<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Featured News: <strong>Be the Voice That Drives Change for Our Industry<\/strong><\/strong><\/h3>\n\n\n\n<p>The British Hair Consortium (BHC) and the Confederation of British Industry (CBI) are calling for a 10% VAT reduction to support PAYE-employing and VAT-paying salons. With rising costs threatening jobs, apprenticeships, and businesses, urgent action is needed.<\/p>\n\n\n\n<p>What You Can Do:<br>\ud83d\udce2 Please share the CBI Report with your local MP to push for change<strong>.<\/strong><a href=\"https:\/\/www.bhc.org.uk\/_files\/ugd\/a69760_28b0c40b639140c7901aac444f63119d.pdf\"><strong> <\/strong><strong>Read the report here<\/strong><\/a><strong>.<\/strong><strong><\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Phorest News<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>PhorestFM Season 9!<\/strong><\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"400\" src=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2024\/10\/02092621\/2024_PhorestFM_Banner-1-1024x400.jpg\" alt=\"\" class=\"wp-image-147258\" srcset=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2024\/10\/02092621\/2024_PhorestFM_Banner-1-1024x400.jpg 1024w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2024\/10\/02092621\/2024_PhorestFM_Banner-1-300x117.jpg 300w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2024\/10\/02092621\/2024_PhorestFM_Banner-1-768x300.jpg 768w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2024\/10\/02092621\/2024_PhorestFM_Banner-1.jpg 1344w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>If you haven\u2019t seen the news already, Phorest FM is officially back for 2025!&nbsp;<\/p>\n\n\n\n<p>In a short survey sent out earlier this year, we asked Phorest salons what their priorities were for 2025; \u2018GROWTH\u2019 was the number one response, globally.&nbsp;<\/p>\n\n\n\n<p>This year, PhorestFM is equipped to bring that to you more than ever. Releasing an episode every second week, get ready for case studies, episodes with special guest co-hosts, live content, and bonus drops sourced directly from the community, as well as all the interviews you already love. Tune in &#8211; morning coffee in hand &#8211; to the unfiltered reality of life on the salon floor as well as discussions around the issues and struggles the industry faces,<br><br>Alex B\u00e9lisle-Springer kicked off the show&#8217;s latest season on February 3rd with Keya Neal, Founder of Kolour Kulture &amp; Texture VS Race, on the P<em>ower Authenticity Holds for Growth &amp; Fulfillment<\/em>. Check it out <a href=\"https:\/\/www.phorest.com\/fm\/\">here<\/a>. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\ud83d\udcda <strong>Phorest Academy: Level Up Your Salon Business<\/strong><\/h3>\n\n\n\n<p>Looking to boost revenue, streamline your operations, and create an even better client experience? <strong>Our expert-led training sessions<\/strong> cover everything from <strong>marketing and reporting to automation and client retention<\/strong>. Let\u2019s get you set up for success. \ud83d\udca1<br><br>For <a href=\"https:\/\/support.phorest.com\/hc\/en-us\/articles\/11433977446674-Upcoming-Live-Training-Sessions\" target=\"_blank\" rel=\"noreferrer noopener\">Live sessions<\/a>.<br><br>Access our <a href=\"https:\/\/support.phorest.com\/hc\/en-us\/articles\/360017435579-Phorest-Academy-Online-On-demand-On-the-go\" target=\"_blank\" rel=\"noreferrer noopener\">pre-recorded Sessions<\/a> any time. &nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\ud83d\udcc5 <strong>Phorest Webinar: Financial Fitness Essentials<\/strong><\/h3>\n\n\n\n<p>Money management isn\u2019t just about earning\u2014it\u2019s about <strong>making the most of what you keep<\/strong>. In this <strong>Money Talks session<\/strong>, we\u2019ll cover:<\/p>\n\n\n\n<p>\ud83d\udcb0 <strong>Budgeting, savings &amp; debt management<br><\/strong>\ud83d\udcac <strong>How to talk about money with your team<br><\/strong>\ud83d\udee0 <strong>Practical tools to build better financial habits<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"200\" src=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2025\/01\/23132107\/MoneyTalks_Part1_Email-Banner.png\" alt=\"\" class=\"wp-image-151212\" srcset=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2025\/01\/23132107\/MoneyTalks_Part1_Email-Banner.png 600w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2025\/01\/23132107\/MoneyTalks_Part1_Email-Banner-300x100.png 300w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/figure>\n\n\n\n<p>Hosted by <strong>Alex B\u00e9lisle-Springer<\/strong> with expert insights from <strong>Gloria Murray<\/strong>, this is one webinar you won\u2019t want to miss! <strong>Watch <a href=\"https:\/\/www.phorest.com\/resources\/money-talks-financial-fitness-essentials\/\" target=\"_blank\" rel=\"noreferrer noopener\">On Demand<\/a><\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Customer Highlight<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2025 Salon Owners Summit\u2014What a Weekend!<\/strong><\/h3>\n\n\n\n<p>What a weekend! With over 650 salon owners and industry pros in Dublin, this year\u2019s Summit was our biggest and best yet\u2014<strong>all thanks to you, our amazing clients.<\/strong> Your passion, knowledge, and camaraderie made this event truly special. From game-changing insights to heartfelt connections, it was a celebration of learning and growth.<\/p>\n\n\n\n<p>If you missed out, don\u2019t worry\u2014the 2026 dates are set! We\u2019ll be back at the Royal Convention Center in Dublin on January 25th &amp; 26th, and we\u2019d love to see you there. Make sure to buy your tickets <a href=\"https:\/\/www.salonownersummit.com\/tickets\">here<\/a>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2025\/03\/04122327\/1IMAGE-8417-1-1024x683.jpg\" alt=\"\" class=\"wp-image-151870\" srcset=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2025\/03\/04122327\/1IMAGE-8417-1-1024x683.jpg 1024w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2025\/03\/04122327\/1IMAGE-8417-1-300x200.jpg 300w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2025\/03\/04122327\/1IMAGE-8417-1-768x512.jpg 768w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2025\/03\/04122327\/1IMAGE-8417-1-1536x1024.jpg 1536w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2025\/03\/04122327\/1IMAGE-8417-1-2048x1365.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption>Bingo Loco!<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2025\/03\/04122348\/1IMAGE-8457-1-1024x683.jpg\" alt=\"\" class=\"wp-image-151879\" srcset=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2025\/03\/04122348\/1IMAGE-8457-1-1024x683.jpg 1024w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2025\/03\/04122348\/1IMAGE-8457-1-300x200.jpg 300w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2025\/03\/04122348\/1IMAGE-8457-1-768x512.jpg 768w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2025\/03\/04122348\/1IMAGE-8457-1-1536x1024.jpg 1536w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2025\/03\/04122348\/1IMAGE-8457-1-2048x1365.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption>Ryan Crawford \u2013 Ryan Crawford Hair<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2025\/03\/04122427\/Copy-of-1IMAGE-0292-TIF-30064405538-1-1-1024x683.jpg\" alt=\"\" class=\"wp-image-151888\" srcset=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2025\/03\/04122427\/Copy-of-1IMAGE-0292-TIF-30064405538-1-1-1024x683.jpg 1024w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2025\/03\/04122427\/Copy-of-1IMAGE-0292-TIF-30064405538-1-1-300x200.jpg 300w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2025\/03\/04122427\/Copy-of-1IMAGE-0292-TIF-30064405538-1-1-768x512.jpg 768w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2025\/03\/04122427\/Copy-of-1IMAGE-0292-TIF-30064405538-1-1-1536x1024.jpg 1536w, https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2025\/03\/04122427\/Copy-of-1IMAGE-0292-TIF-30064405538-1-1-2048x1365.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>That\u2019s it for this edition of <em>The Pulse<\/em>! Got questions or industry topics you\u2019d love to see covered? Drop us a message\u2014we\u2019d love to hear from you.<\/p>\n\n\n\n<p>Until next time,<br><strong>Luke &amp; the Phorest Team<\/strong> \ud83c\udf3f\u2728<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Hey there, We\u2019re kicking off this edition of The Pulse with a look back at the 2025 Salon Owners Summit\u2014and what a Summit it was! With over 650 salon owners and industry pros coming together in Dublin, it was our biggest and most impactful event yet. From inspiring talks to game-changing strategies, the energy in &hellip; <a href=\"https:\/\/www.phorest.com\/gb\/blog\/welcome-to-edition-3-of-the-pulse-%f0%9f%8c%b1\/\">Continued<\/a><\/p>\n","protected":false},"author":40104,"featured_media":144650,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[13129],"tags":[1615,13131],"class_list":["post-151832","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-the-pulse-newsletter-gb","tag-salon-owners-summit-gb","tag-the-pulse-newsletter-gb"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Welcome To Edition 3 Of the Pulse \ud83c\udf31 | Phorest<\/title>\n<meta name=\"description\" content=\"Get the latest salon industry insights, trends, and business updates in The Pulse \u2013 Phorest\u2019s essential 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