Phorest is medspa management software built for growth — connecting your marketing, reporting, clinical documentation, and operations in one platform. If you are currently running your reporting, your lead management, and your booking on three different systems, paying for each separately, and still unable to easily see your rebooking rate or revenue by treatment without exporting multiple reports — that is the problem Phorest is built to solve. Everything your clinic needs to run and scale, talking to each other, under one roof.

Reporting is the most common reason medspas start looking for new software, and it is the same story regardless of whether your clinic is physician-led, nurse-led, or co-led. Phorest’s dashboards give you the metrics that actually matter — rebooking rates, patient and client count, revenue by treatment, revenue by provider, membership utilisation, cancellation rates, inventory value — without the exports. When your average treatment ticket drops or your rebooking rate slips, you see it in real time and can act the same day. When you want to compare this quarter to last year, it is a few clicks, not an afternoon.

Clinically, Phorest is HIPAA-compliant and covers what your patient and client records require: digital consultation forms with e-signature sent before the appointment, face mapping and treatment area markup on high-resolution images, before-and-after photo management with comparison views, multi-session treatment plans with course tables and multiple consent signatures, dot phrasing for inserting pre-defined text shortcuts into clinical notes, AI handwriting-to-text conversion for faster charting, and automated pre- and post-care instruction delivery. Everything is linked to the patient record, accessible from the treatment room or your phone, and structured to protect your business as well as your patient or client.

Phorest’s lead management system captures inbound enquiries from your website and social channels, assigns them for follow-up, and tracks the journey from first contact to booked appointment — so no lead goes cold overnight. For after-hours enquiries, Phorest’s AI tools engage and guide patients and clients through the booking pathway until your team can take over. Because Phorest integrates your marketing, CRM, and booking in one place, your campaigns target by treatment history, lapsed visit, or membership status — not just your whole list at once.

Every medspa that joins Phorest is assigned a dedicated Business Advisor who understands the aesthetic industry — a go-to person you can actually reach, not a support queue. Migration is handled by a specialist team with a clear roadmap: your patient records transferred, your historical data preserved, your team trained before you go live. 1 in 5 Phoresters have worked in the professional hair, beauty, or aesthetics industry, so when you need to explain a clinical workflow or a treatment-specific billing question, the person on the other end already gets it. Phorest is used by medspas, aesthetic clinics, and combined salon-medspa businesses across the US, Canada, the UK, Ireland, Australia, Germany, Austria, Switzerland, Finland, the UAE, and the Netherlands — from solo practitioners to multi-location groups.