FAQs

People are asking about Phorest FM, The Salon Owners Podcast. Here are some of the questions we hear most often. Have a question not answered here? Send us an email to phorestfm@phorest.com!

General questions

Phorest FM, The Salon Owners podcast releases one new episode weekly.

We do our best to keep episodes long enough for a commute or a walk but short enough to keep you interested. While the vast majority of episodes are between 20 and 40 minutes, very occasionally, we’ll have episodes that are just under an hour long.

Of course. For each Phorest FM episode, there is always a transcript that you can access here on this website (https://www.phorest.com/fm/) or through the link in the episodes’ notes.

If you already are a Phorest Salon Software client, you can either log a support call support@phorest.com, talk to a trainer from our Education Department training@phorest.com or talk to someone from our Grow Team grow@phorest.com.

If you are not a Phorest Salon Software client and are interested in knowing more about the product or feature, you can request a quote or book a demo with one of our Salon Business Advisors. Learn more here.

We genuinely love feedback and are always looking for ways to improve the show. Please send us your thoughts at phorestfm@phorest.com or leave us a review on Apple Podcast.

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Technical questions

When you download a single podcast episode, that one file is saved onto your computer or smartphone. From there, you chose to play it, keep it or delete it.

When you subscribe to Phorest FM, the latest episode is automatically pushed and downloaded to your device (computer or smartphone), ready for you to listen to whenever you are!

We can not control subscriptions or unsubscribe you from a podcast. The subscription process takes place on your aggregator (Podbean, Stitcher, Apple Podcasts, Spotify, Google Podcasts, etc.). Please refer to the support or help pages of your particular podcasting app. For Apple Podcasts, search for Phorest FM and select the ‘Subscribe’ button near the show’s artwork and title.

You can find individual episodes on Podbean, Stitcher, Apple Podcasts, Spotify, Google Podcasts or wherever you find your podcasts. Simply click play to start the episode.

If you are having difficulty hearing one of our episodes, please check the following:

  • Are your speakers or headphones properly connected and on?
  • Is the volume control set properly on your speakers or device?

We can not control subscriptions or unsubscribe you from a podcast. The subscription process takes place on your aggregator (Podbean, Stitcher, Apple Podcasts, Spotify, Google Podcasts, etc.). Please refer to the support or help pages of your particular podcasting app. For Apple Podcasts, search for Phorest FM, click the three menu dots and click ‘unsubscribe’.

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Guest questions

We’re always accepting submissions and would love to hear your pitch. Please
head to our contact page and fill out the form. Also, you don’t need to have previous podcasting experience to be a guest on Phorest FM. We’ll guide you through everything and hopefully make your time with us memorable!

Not at all! We record everything prior to the episode’s air date, and get it all edited at a professional post-production sound studio.

We read and review every pitch and provide every submission with a personalised response within 7 days. If you haven’t heard from us yet and it’s been more than 7 days, please email phorestfm@phorest.com.

Sit back and relax! We’ll be emailing you with the next steps and will ensure sure we make you sound your best on the big day.

Of course! We are always open to idea and suggestions. Please keep in mind however that we do not advertise or produce “salesy” episodes. Phorest FM’s mission is to bring new perspectives and ideas to anyone from the hair and beauty industry looking for ways to grow their business, get their clients in more often, spending more and generating referrals.

Not only can you share it, we encourage you to do so! If you haven’t already, you will receive an email with the link to your episode and pre-made marketing material you can use for your social media channels!

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