{"id":179967,"date":"2026-10-13T10:55:12","date_gmt":"2026-10-13T10:55:12","guid":{"rendered":"https:\/\/www.phorest.com\/blog\/what-a-simple-payment-really-costs-a-salon-or-clinic\/"},"modified":"2026-10-13T11:20:38","modified_gmt":"2026-10-13T11:20:38","slug":"what-a-simple-payment-really-costs-a-salon-or-clinic","status":"publish","type":"post","link":"https:\/\/www.phorest.com\/us\/blog\/what-a-simple-payment-really-costs-a-salon-or-clinic\/","title":{"rendered":"What a &#8220;Simple&#8221; Payment Really Costs a Salon or Med Spa"},"content":{"rendered":"\n<p>On average, salon teams spend <a href=\"https:\/\/www.irishbeauty.ie\/Salon-tech-could-save-you-a-weeks-admin-work-a-month.html\" target=\"_blank\" rel=\"noreferrer noopener\">45 hours a month<\/a> dealing with payment-related admin after the client has already left. This doesn&#8217;t mean 45 hours taking payments; it&#8217;s 45 hours untangling them.<\/p>\n\n\n\n<p>That time goes on closing out the register when it takes longer than planned, on deposits that need chasing or explaining, and on tips that raise questions rather than landing cleanly in accounts. Small discrepancies don&#8217;t look like much on their own, but they can somehow regularly end the day on a tense note.<\/p>\n\n\n\n<p>None of this shows up on a profit-and-loss statement, but every owner, manager, and front-desk team member feels it.<\/p>\n\n\n\n<p><strong>Key takeaways<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Salon and clinic teams spend an average of <strong>45 hours a month<\/strong> on payment admin after clients leave.<\/li>\n\n\n\n<li>Salons and clinics using fully integrated payments spend <strong>up to 12 hours less<\/strong> per month on end-of-day admin.<\/li>\n\n\n\n<li>Taking a booking deposit can reduce no-shows by <strong>up to 49%<\/strong>.<\/li>\n\n\n\n<li>Enabling digital tip prompts on terminals led to a <strong>25% uplift<\/strong> in tips.<\/li>\n\n\n\n<li>Integrated payments can cut average checkout time by <strong>up to 73%<\/strong>.<\/li>\n\n\n\n<li>The real cost of payments isn&#8217;t the processing fee. It&#8217;s the time, missed revenue, and stress your team absorbs when payments sit outside your booking system.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Why aren&#8217;t salon and med spa payments as simple as they look?<\/strong><\/h2>\n\n\n\n<p>Payments are often described as simple: a necessary step between service and goodbye. In reality, they&#8217;re one of the most repeated processes in a salon or med spa day. They touch appointments, reporting, team earnings, and the client experience itself. When that process isn&#8217;t fully integrated, friction creeps in quietly\u2026 and compounds over time.<\/p>\n\n\n\n<p>This results in more than just extra admin, missed revenue, and inconvenience, but also lost headspace and avoidable stress. It creates a workflow that asks teams to do more work than they should. The truth is this: the highest cost of payments isn&#8217;t the fee. It&#8217;s the invisible time, energy, and revenue you and your <a href=\"https:\/\/www.phorest.com\/us\/blog\/daniel-mason-jones-mental-health-training\/\" target=\"_blank\" rel=\"noreferrer noopener\">staff absorb every single day<\/a>, just to keep things moving.<\/p>\n\n\n\n<p>However, this is where <a href=\"https:\/\/www.phorest.com\/us\/blog\/top-med-spa-software-for-payments-and-reporting\/\" target=\"_blank\" rel=\"noreferrer noopener\">integrated payments make a difference<\/a>. When tipping, payments, and deposits live inside the same system as your appointments and reporting, they stop being something you manage and start working in the background, removing friction across the entire day.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>How much time do salons and med spas lose to payment admin?<\/strong><\/h2>\n\n\n\n<p>Salons and med spas using <a href=\"https:\/\/www.phorest.com\/us\/features\/salon-payment-processing\/\" target=\"_blank\" rel=\"noreferrer noopener\">fully integrated payment systems<\/a> spend up to 12 hours less per month on end-of-day admin than those managing payments across multiple systems, according to Phorest data. This isn&#8217;t because they work faster, but because there&#8217;s less to fix.<\/p>\n\n\n\n<p>Time loss around payments rarely stems from a single issue. It comes from accumulation. The most common time drains are:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Matching card payments to appointments<\/strong> when the card reader and booking system don&#8217;t talk to each other<\/li>\n\n\n\n<li><strong>Cash totals that are slightly off<\/strong> and need recounting or explaining<\/li>\n\n\n\n<li><strong>Deposits that need checking<\/strong> before a client rebooks or arrives<\/li>\n\n\n\n<li><strong>Tips that need splitting or allocating<\/strong> by hand at the end of the week<\/li>\n\n\n\n<li><strong>Switching between screens<\/strong> to resolve discrepancies while clients wait<\/li>\n<\/ul>\n\n\n\n<p>Each moment is small, but together they stretch the day longer than it needs to be. For front-desk teams, this often means multitasking under pressure. For owners and managers, it means staying late to make sure the numbers line up, or carrying unanswered questions into the next morning.<\/p>\n\n\n\n<p>When payments aren&#8217;t integrated, reconciliation becomes a manual task. When they are, it becomes a background process.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>End-of-day task<\/strong><\/td><td><strong>With separate payment tools<\/strong><\/td><td><strong>With integrated payments (PhorestPay)<\/strong><\/td><\/tr><tr><td>Card reconciliation<\/td><td>Manually matched to appointments<\/td><td>Automatically tied to each appointment<\/td><\/tr><tr><td>Deposits<\/td><td>Checked against a separate system<\/td><td>Visible on the client&#8217;s booking<\/td><\/tr><tr><td>Tips<\/td><td>Calculated and allocated by hand<\/td><td>Recorded against the team member who earned them<\/td><\/tr><tr><td>Closing out the register<\/td><td>Longer, with more discrepancies<\/td><td>Cleaner, with fewer discrepancies<\/td><\/tr><tr><td>Reporting<\/td><td>Pieced together from several sources<\/td><td>Updated in real time<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>With <a href=\"https:\/\/www.phorest.com\/us\/features\/salon-payment-processing\/\" target=\"_blank\" rel=\"noreferrer noopener\">PhorestPay<\/a>, payments are automatically tied to appointments as they happen. Card, deposit, and tip data flows directly into the same system used for bookings and reporting, so there&#8217;s no need to cross-check or chase information at the end of the day.<\/p>\n\n\n\n<p><em>\u201cAs a multi-location owner, I\u2019m not in the salon all the time. I am away from my team. I need to be able to trust that what goes on and the payment processing and the numbers and the reporting and all of that is\u2026 perfect. Having Phorest as a business partner is incredible. It\u2019s priceless.\u201d \u2013 <\/em>Lia Hakim, CEO, <a href=\"https:\/\/hottsalons.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Hott Salon Inc<\/a>, New York, USA.<\/p>\n\n\n\n<p>Over the course of a week, that time adds up. Over the course of a year, it becomes capacity for better services, calmer teams, and a business that closes each day with confidence. At Phorest, we believe that saving time isn&#8217;t about rushing, but about removing the work that didn&#8217;t need to be there in the first place.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>How much revenue do salons and med spas lose through payments?<\/strong><\/h2>\n\n\n\n<p>Most payment-related revenue loss comes from three places: tips that never materialize, chairs or treatment rooms left empty by no-shows, and payments that aren&#8217;t fully visible until someone untangles them. According to Phorest insights, salons that take deposits and enable digital tipping see a measurable improvement in retained revenue, often without changing prices, services, or team structure.<\/p>\n\n\n\n<p>The difference isn&#8217;t in what they charge; it&#8217;s in what they keep.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Does digital tipping really increase tips?<\/strong><\/h3>\n\n\n\n<p>Yes. Phorest&#8217;s research shows a <a href=\"https:\/\/www.phorest.com\/us\/features\/cashless-tipping\/\" target=\"_blank\" rel=\"noreferrer noopener\">25% uplift in tips<\/a> through PhorestTips when digital prompts are enabled on terminals.<\/p>\n\n\n\n<p>When tipping relies on memory, cash, or awkward prompting at the desk, it becomes inconsistent by default. Some clients tip generously, others forget, and teams are left with earnings that fluctuate for reasons they can&#8217;t control. A prompt on the card terminal makes it easy for every client to tip, every time.<\/p>\n\n\n\n<p><em>\u201cI love the integrated tips. Having it on the point of sale is perfect.\u201d <\/em>\u2013 Carol Levy, <a href=\"https:\/\/cilantrohairspa.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Cilantro Hair Spa<\/a>, Indiana, USA.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Do deposits reduce no-shows?<\/strong><\/h3>\n\n\n\n<p>Yes. According to Phorest&#8217;s research, salons that take a <a href=\"https:\/\/www.phorest.com\/us\/features\/online-booking\/\" target=\"_blank\" rel=\"noreferrer noopener\">booking deposit can reduce no-shows by up to 49%<\/a>.<\/p>\n\n\n\n<p>Without deposits, a missed appointment doesn&#8217;t simply leave an empty chair. It creates a knock-on effect for team earnings, schedules, and daily targets. With deposits built into the booking journey, expectations are clear from the outset, and attendance follows. Because the <a href=\"https:\/\/www.phorest.com\/us\/blog\/how-salon-software-increases-profit\/\" target=\"_blank\" rel=\"noreferrer noopener\">deposit is paid upfront, part of the revenue is also secured<\/a> before the client walks through the door.<\/p>\n\n\n\n<p><em>&#8220;Before using Phorest&#8217;s deposit feature, we faced frequent last-minute cancellations. Now, with deposits in place, clients think twice before cancelling, and our schedule runs more smoothly.&#8221; <\/em>\u2013 Paul Beatty, Co-Owner of <a href=\"https:\/\/www.beautyatthegate.co.uk\/\" target=\"_blank\" rel=\"noreferrer noopener\">Beauty at the Gate<\/a> in Grimsby, UK<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Can a better checkout increase average spend?<\/strong><\/h3>\n\n\n\n<p>It can. When services and retail products are pulled straight through to the terminal, adding an extra product or treatment at the desk is quick, with no need to ring up the sale again. That makes it easier to recommend aftercare or an upgrade without slowing down the line. Selling memberships and gift cards through the same system keeps money coming in between visits.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Why does payment visibility matter?<\/strong><\/h3>\n\n\n\n<p>When payments, refunds, and deposits live across multiple tools, understanding what&#8217;s been taken (and what&#8217;s still outstanding) becomes a manual exercise. Decisions are delayed, questions linger, and revenue that should feel settled remains uncertain.<\/p>\n\n\n\n<p>With tipping prompts at checkout, deposits embedded into the booking experience, and every payment flowing directly into real-time reporting, PhorestPay gives owners and managers a clear, immediate view of <a href=\"https:\/\/www.phorest.com\/us\/blog\/salon-payments-loyalty-and-reviews\/\" target=\"_blank\" rel=\"noreferrer noopener\">what&#8217;s been earned and what&#8217;s already accounted for<\/a>.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Revenue lever<\/strong><\/td><td><strong>What happens without integration<\/strong><\/td><td><strong>What changes with PhorestPay<\/strong><\/td><\/tr><tr><td>Deposits<\/td><td>No-shows leave unpaid gaps in the schedule<\/td><td>Up to 49% fewer no-shows, with revenue secured upfront<\/td><\/tr><tr><td>Digital tipping<\/td><td>Tips are inconsistent and depend on cash<\/td><td>25% uplift in tips with terminal prompts<\/td><\/tr><tr><td>Checkout<\/td><td>Slow, with re-entering details between systems<\/td><td><a href=\"https:\/\/npi.ie\/retail-payment-systems-ireland-checkout-optimization\/\" target=\"_blank\" rel=\"noreferrer noopener\">Up to 73% faster checkout<\/a><\/td><\/tr><tr><td>Memberships and gift cards<\/td><td>Tracked separately and easy to lose sight of<\/td><td>Sold and redeemed in the same system<\/td><\/tr><tr><td>Reporting<\/td><td>Revenue is unclear until reconciled<\/td><td>Real-time view of what&#8217;s been earned<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>Earning more doesn&#8217;t always mean doing more; it means letting your systems do the work they were meant to do.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>How do payments affect staff morale and retention?<\/strong><\/h2>\n\n\n\n<p>Payments affect morale more than most owners expect, mainly through tips and end-of-day admin. Based on Phorest research, teams consistently cite <a href=\"https:\/\/www.phorest.com\/us\/blog\/best-med-spa-software-for-staff-management-in-2026\/\" target=\"_blank\" rel=\"noreferrer noopener\">manual admin tasks<\/a>, including end-of-day processes, as one of the most emotionally draining parts of the role. This isn&#8217;t because they&#8217;re difficult, but because they arrive when energy is already low.<\/p>\n\n\n\n<p>While payments are often viewed as a back-office concern, their impact is felt most clearly on the floor and at the desk. When tips are unclear, when questions linger around who earned what, or when the front desk is under pressure to resolve issues quickly, that friction doesn&#8217;t stay contained. It shapes how the team experiences their day\u2026 and how that day ends.<\/p>\n\n\n\n<p>Tipping plays a particularly important role. For staff, <a href=\"https:\/\/www.phorest.com\/us\/blog\/tipping-the-scales-empowering-staff-with-phoresttips\/\" target=\"_blank\" rel=\"noreferrer noopener\">tips go far beyond a sign of appreciation<\/a>; they&#8217;re a real part of take-home pay. When that income feels inconsistent, it can quietly undermine morale. When it&#8217;s clear and reliably allocated, it does the opposite.<\/p>\n\n\n\n<p>\u201cI am LOVING the PhorestPay tips going directly to stylists\u2014thank goodness I no longer have to deal with tips! This is big time savings for me and my team feel more appreciated when they see the amount in real time! It has made things so much easier.\u201d \u2013 Christina Bewhey, Owner of <a href=\"https:\/\/www.thehaircompanymilton.ca\/\" target=\"_blank\" rel=\"noreferrer noopener\">The Hair Company<\/a>, Milton, Ontario, Canada.\u2060<\/p>\n\n\n\n<p>Front-desk experience matters just as much. When payments are fragmented, desks become pressure points: answering questions, explaining discrepancies, and managing lines all at once. When payments are integrated, those moments soften, making way for faster interactions and smoother handoffs. The desk becomes a <a href=\"https:\/\/www.phorest.com\/us\/blog\/automating-med-spa-front-desk-booking-marketing\/\" target=\"_blank\" rel=\"noreferrer noopener\">place of welcome again, not of problem-solving<\/a>.<\/p>\n\n\n\n<p>Clients notice that shift, too. A modern, seamless checkout signals professionalism and care, reinforcing trust in the business and the people representing it. A case study from <a href=\"https:\/\/npi.ie\/retail-payment-systems-ireland-checkout-optimization\/\" target=\"_blank\" rel=\"noreferrer noopener\">New Payment Innovation<\/a> showed that integrated payments could reduce average checkout time by up to 73%.<\/p>\n\n\n\n<p>&#8220;Using PhorestPay makes checkout so much easier, as the clients&#8217; services and product purchases are automatically processed on the payment machine. Tips have increased massively, as it prompts clients to tip.&#8221; \u2013 Val Cussell, Owner of Chalk by Val Cussell in Brighton, UK<\/p>\n\n\n\n<p>Over time, these small improvements compound. Teams who feel fairly rewarded, supported by systems, and spared unnecessary friction are <a href=\"https:\/\/www.phorest.com\/us\/blog\/motivating-teams-leading-with-passion-vulnerability-and-vision\/\" target=\"_blank\" rel=\"noreferrer noopener\">more likely to stay and deliver consistently high service<\/a>. When payments work properly, they support more than the business. They support the people who make it run.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>What does a fully integrated payment system mean?<\/strong><\/h2>\n\n\n\n<p>A <a href=\"https:\/\/www.phorest.com\/us\/features\/salon-payment-processing\/\" target=\"_blank\" rel=\"noreferrer noopener\">fully integrated payment system<\/a> is one where card payments, deposits, tips, and refunds are processed inside the same software that manages your bookings, client records, and reporting. Every transaction is automatically linked to the right appointment, client, and team member, with no separate card reader or system to reconcile.<\/p>\n\n\n\n<p>The real gains don&#8217;t come from any single payment feature on its own. Terminals, tipping, and deposits each solve a specific problem. When they&#8217;re connected to the same system that manages bookings, reporting, and team performance, their value multiplies.<\/p>\n\n\n\n<p>In a fully integrated business:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Card payments<\/strong> sync to the appointment as they&#8217;re taken<\/li>\n\n\n\n<li><strong>Deposits<\/strong> are collected at the point of online booking<\/li>\n\n\n\n<li><strong>Tips<\/strong> are prompted on the terminal and allocated to the right team member<\/li>\n\n\n\n<li><strong>Memberships and gift cards<\/strong> are sold and redeemed in one place<\/li>\n\n\n\n<li><strong>Reporting<\/strong> updates in real time, so the numbers are right before the day ends<\/li>\n<\/ul>\n\n\n\n<p>This is the difference between <em>using<\/em> payments and <em>integrating<\/em> them. <a href=\"https:\/\/stripe.com\/ie\/customers\/phorest\" target=\"_blank\" rel=\"noreferrer noopener\">PhorestPay, powered by Stripe<\/a>, is designed to work as part of a wider operating model, where payments reinforce the experience rather than fragment it.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>What is the true cost of a salon payment system?<\/strong><\/h2>\n\n\n\n<p>The true cost of a payment system is the processing fee <em>plus<\/em> everything a disconnected setup costs you: hours spent on reconciliation, revenue lost to no-shows, tips that never happen, and the cost of running several tools that don&#8217;t talk to each other. That&#8217;s why a standalone card reader with a low headline rate can still be the more expensive choice.<\/p>\n\n\n\n<p>If you&#8217;re comparing salon software with payment-first tools, it&#8217;s worth weighing up the full picture:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Cost<\/strong><\/td><td><strong>Easy to see?<\/strong><\/td><td><strong>What to ask<\/strong><\/td><\/tr><tr><td>Transaction fees<\/td><td>Yes<\/td><td>What&#8217;s the rate per transaction, in person and online?<\/td><\/tr><tr><td>Reconciliation time<\/td><td>No<\/td><td>How many hours a month does your team spend matching payments to appointments?<\/td><\/tr><tr><td>No-show losses<\/td><td>No<\/td><td>Can deposits be built into online booking automatically?<\/td><\/tr><tr><td>Missed tips<\/td><td>No<\/td><td>Does the terminal prompt clients to tip, and are tips allocated to the right person?<\/td><\/tr><tr><td>Multiple subscriptions and logins<\/td><td>Partly<\/td><td>How many separate tools are you paying for to cover booking, payments, and marketing?<\/td><\/tr><tr><td>Owner and manager time<\/td><td>No<\/td><td>How often are you staying late to make the numbers line up?<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>The salons that see the biggest gains aren&#8217;t working harder; they&#8217;re removing friction. When that friction disappears, there&#8217;s space for time, space for revenue, and space to support your team.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Do med spas face the same payment challenges?<\/strong><\/h2>\n\n\n\n<p>Yes, and often with more at stake. Med spa treatments tend to be <a href=\"https:\/\/www.phorest.com\/us\/blog\/med-spa-startup-guide-what-it-really-takes-to-launch-a-clinic\/\" target=\"_blank\" rel=\"noreferrer noopener\">higher in value and are often consultation-led or sold as a package<\/a>. A single no-show or an unpaid balance therefore costs a med spa far more than a missed blowout costs a salon.<\/p>\n\n\n\n<p>The same principles apply, with a few differences in emphasis:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Deposits matter even more.<\/strong> Taking a deposit for consultations and high-value treatments <a href=\"https:\/\/www.phorest.com\/us\/blog\/reduce-med-spa-no-shows-and-build-predictable-revenue\/\" target=\"_blank\" rel=\"noreferrer noopener\">protects provider time<\/a> that can&#8217;t easily be filled on short notice.<\/li>\n\n\n\n<li><strong>Prepaid treatment packages and memberships<\/strong> bring revenue forward and encourage clients to complete their treatment plan.<\/li>\n\n\n\n<li><strong>A discreet, quick checkout<\/strong> suits clients who would rather not linger at the desk after a treatment.<\/li>\n\n\n\n<li><strong>A clear payment record<\/strong> linked to the <a href=\"https:\/\/www.phorest.com\/us\/blog\/compliant-med-spa-clinic-software\/\" target=\"_blank\" rel=\"noreferrer noopener\">client&#8217;s appointment history<\/a> makes refunds and payment questions easier to resolve.<\/li>\n<\/ul>\n\n\n\n<p>Whether you run a salon, a day spa, or a med spa, the goal is the same: payments that support the client experience rather than interrupt it.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Stop absorbing a cost you don&#8217;t have to<\/strong><\/h2>\n\n\n\n<p>For many salons and med spas, payment friction has become part of the day&#8217;s background noise: familiar, tolerated, accepted.<\/p>\n\n\n\n<p>But it doesn&#8217;t have to be.<\/p>\n\n\n\n<p>Integrate your payments, and you control how smoothly your day runs. You protect revenue, and you boost how supported your team feels in their roles. That&#8217;s the difference <a href=\"https:\/\/support.phorest.com\/hc\/en-us\/articles\/360019780079-How-do-I-set-up-a-PhorestPay-account\" target=\"_blank\" rel=\"noreferrer noopener\">PhorestPay<\/a> makes when it&#8217;s used to its full potential.<\/p>\n\n\n\n<p>If you&#8217;re already using Phorest, the opportunity isn&#8217;t to add something new. It&#8217;s to unlock what&#8217;s already there. A quick checklist to see how much you&#8217;re getting from it:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Deposits are switched on for online bookings, especially for long or high-value appointments<\/li>\n\n\n\n<li>Tip prompts are enabled on your PhorestPay terminal<\/li>\n\n\n\n<li>Every card payment is taken through PhorestPay rather than a separate reader<\/li>\n\n\n\n<li>Memberships and gift cards are sold through Phorest<\/li>\n\n\n\n<li>Your team checks real-time reporting instead of reconciling at the end of the day<\/li>\n<\/ul>\n\n\n<div class=\"align wp-block-bannercta\">\n\n\n<div class=\"relative lg:mb-10 overflow-hidden bg-green-dark\" >\n  <div class=\"container py-16 px-12 lg:py-24 flex items-center  justify-center  flex-wrap relative z-10\">\n   <div class=\"w-full mr-0 mb-6 md:mr-12 md:mb-0  md:w-2\/3 \" >\n   <h2 class=\"text-white mb-2 text-3xl text-center md:text-left lg:text-4xl\" style=\"color:white;\"><p>Unlock the full value of PhorestPay.<\/p>\n<\/h2>\n  \n  <\/div>\n        <a href=\"https:\/\/phorestsalonsoftware.typeform.com\/to\/Tm1YemYf?utm_source=xxxxx#oakid=xxxxx&amp;payae=xxxxx\" style=\"color:white; text-decoration:none;\" target=\"_blank\" class=\"rounded btn-demo-cta button bg-red px-8 text-white hover:bg-red-lighter w-full lg:w-auto lg:mr-5 rounded-none lg:rounded demo-cta\" data-ol-has-click-handler=\"\">\n      Learn More.\n    <\/a>\n      <\/div>\n<\/div>\n\n\n<div>\n  <div class=\"acf-innerblocks-container\"><\/div>\n<\/div>\n<\/div>\n\n<section id=\"state-faqs\" class=\"relative pt-8 mb-0\">\n  <section class=\"relative pt-10\">\n    <div class=\"container\">\n                    <h2 class=\"text-3xl text-center max-w-2xl mx-auto leading-tight\">Frequently asked questions<\/h2>\n              <div class=\"accordion-container self-close w-full max-w-3xl mx-auto\">\n                            <div class=\"accordion border-b-2 border-grey-light bg-white w-full\">\n            <div class=\"accordion-trigger select-none py-2 my-4 pl-5 pr-12 leading-tight relative cursor-pointer\">\n                <p class=\"text-xl text-green\">What is PhorestPay?<\/p>\n            <\/div>\n            <div class=\"accordion-content pl-5 pr-12 pb-6  text-sm\" style=\"display: none;\">\n                <div class=\"mb-4\"><p><a href=\"https:\/\/www.phorest.com\/features\/salon-payment-processing\/\"><span style=\"font-weight: 400;\">PhorestPay<\/span><\/a><span style=\"font-weight: 400;\"> is Phorest&#8217;s integrated payment solution, powered by Stripe. It handles in-person card payments through PhorestPay terminals, online deposits, digital tipping, memberships, and gift vouchers. Every transaction syncs automatically with your appointments and reporting in Phorest.<\/span><\/p>\n<\/div>\n            <\/div>\n            <\/div>\n                    <div class=\"accordion border-b-2 border-grey-light bg-white w-full\">\n            <div class=\"accordion-trigger select-none py-2 my-4 pl-5 pr-12 leading-tight relative cursor-pointer\">\n                <p class=\"text-xl text-green\">How much of a deposit should a salon or med spa take? <\/p>\n            <\/div>\n            <div class=\"accordion-content pl-5 pr-12 pb-6  text-sm\" style=\"display: none;\">\n                <div class=\"mb-4\"><p><span style=\"font-weight: 400;\">There&#8217;s no single right amount. Many businesses take either a fixed amount or a percentage of the service price, with higher deposits for longer, high-value, or new-client appointments. The most important thing is a clear policy that clients see and agree to when they book.<\/span><\/p>\n<\/div>\n            <\/div>\n            <\/div>\n                    <div class=\"accordion border-b-2 border-grey-light bg-white w-full\">\n            <div class=\"accordion-trigger select-none py-2 my-4 pl-5 pr-12 leading-tight relative cursor-pointer\">\n                <p class=\"text-xl text-green\">Will taking deposits put clients off booking? <\/p>\n            <\/div>\n            <div class=\"accordion-content pl-5 pr-12 pb-6  text-sm\" style=\"display: none;\">\n                <div class=\"mb-4\"><p><span style=\"font-weight: 400;\">Most clients accept deposits when the policy is clear and explained at booking. Deposits tend to filter out bookings that were unlikely to show anyway, which frees up space for clients who will. Salons taking deposits can <\/span><a href=\"https:\/\/www.phorest.com\/us\/features\/online-booking\/\"><span style=\"font-weight: 400;\">reduce no-shows by up to 49%<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<\/div>\n            <\/div>\n            <\/div>\n                    <div class=\"accordion border-b-2 border-grey-light bg-white w-full\">\n            <div class=\"accordion-trigger select-none py-2 my-4 pl-5 pr-12 leading-tight relative cursor-pointer\">\n                <p class=\"text-xl text-green\">Should med spas take deposits for consultations?<\/p>\n            <\/div>\n            <div class=\"accordion-content pl-5 pr-12 pb-6  text-sm\" style=\"display: none;\">\n                <div class=\"mb-4\"><p><span style=\"font-weight: 400;\">Many do, because consultations take up provider time that&#8217;s hard to rebook on short notice. A consultation deposit can often be applied to the treatment if the client goes ahead, which keeps it fair for clients while protecting the schedule.<\/span><\/p>\n<\/div>\n            <\/div>\n            <\/div>\n                    <div class=\"accordion border-b-2 border-grey-light bg-white w-full\">\n            <div class=\"accordion-trigger select-none py-2 my-4 pl-5 pr-12 leading-tight relative cursor-pointer\">\n                <p class=\"text-xl text-green\">How are digital tips paid to staff?<\/p>\n            <\/div>\n            <div class=\"accordion-content pl-5 pr-12 pb-6  text-sm\" style=\"display: none;\">\n                <div class=\"mb-4\"><p><span style=\"font-weight: 400;\">With <\/span><a href=\"https:\/\/www.phorest.com\/us\/features\/cashless-tipping\/\"><span style=\"font-weight: 400;\">PhorestTips<\/span><\/a><span style=\"font-weight: 400;\">, tips are added on the terminal at checkout and recorded against the team member who carried out the service. Because tips show up in Phorest&#8217;s reporting, payroll is simpler and there&#8217;s less end-of-week calculating or splitting by hand.<\/span><\/p>\n<\/div>\n            <\/div>\n            <\/div>\n                    <div class=\"accordion border-b-2 border-grey-light bg-white w-full\">\n            <div class=\"accordion-trigger select-none py-2 my-4 pl-5 pr-12 leading-tight relative cursor-pointer\">\n                <p class=\"text-xl text-green\">Can clients pay with Apple Pay or Google Pay? <\/p>\n            <\/div>\n            <div class=\"accordion-content pl-5 pr-12 pb-6  text-sm\" style=\"display: none;\">\n                <div class=\"mb-4\"><p><span style=\"font-weight: 400;\">Yes. PhorestPay terminals accept contactless payments, including mobile wallets such as Apple Pay and Google Pay.<\/span><\/p>\n<\/div>\n            <\/div>\n            <\/div>\n                    <div class=\"accordion border-b-2 border-grey-light bg-white w-full\">\n            <div class=\"accordion-trigger select-none py-2 my-4 pl-5 pr-12 leading-tight relative cursor-pointer\">\n                <p class=\"text-xl text-green\">How do integrated payments help with chargebacks and disputes? <\/p>\n            <\/div>\n            <div class=\"accordion-content pl-5 pr-12 pb-6  text-sm\" style=\"display: none;\">\n                <div class=\"mb-4\"><p><span style=\"font-weight: 400;\">When each payment is linked to the client&#8217;s appointment, booking history, and the deposit or cancellation policy they agreed to, you have the information you need in one place if a payment is disputed. You don&#8217;t have to piece it together from separate systems.<\/span><\/p>\n<\/div>\n            <\/div>\n            <\/div>\n                    <div class=\"accordion border-b-2 border-grey-light bg-white w-full\">\n            <div class=\"accordion-trigger select-none py-2 my-4 pl-5 pr-12 leading-tight relative cursor-pointer\">\n                <p class=\"text-xl text-green\">Is an integrated payment system more expensive than a standalone card reader? <\/p>\n            <\/div>\n            <div class=\"accordion-content pl-5 pr-12 pb-6  text-sm\" style=\"display: none;\">\n                <div class=\"mb-4\"><p><span style=\"font-weight: 400;\">Not once you count the full cost. A standalone reader may have a lower headline rate. But reconciliation time, revenue lost to no-shows, missed tips, and paying for several separate tools usually outweigh the difference in transaction fees.<\/span><\/p>\n<\/div>\n            <\/div>\n            <\/div>\n                    <div class=\"accordion border-b-2 border-grey-light bg-white w-full\">\n            <div class=\"accordion-trigger select-none py-2 my-4 pl-5 pr-12 leading-tight relative cursor-pointer\">\n                <p class=\"text-xl text-green\">Does Phorest integrate with accounting software? <\/p>\n            <\/div>\n            <div class=\"accordion-content pl-5 pr-12 pb-6  text-sm\" style=\"display: none;\">\n                <div class=\"mb-4\"><p><span style=\"font-weight: 400;\">Yes. Phorest integrates with accounting software such as QuickBooks and Xero, so payment data can flow through to your books without manual re-entry.<\/span><\/p>\n<\/div>\n            <\/div>\n            <\/div>\n                      <\/div>\n\n    <\/div>\n<\/section>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>On average, salon teams spend 45 hours a month dealing with payment-related admin after the client has already left. This doesn&#8217;t mean 45 hours taking payments; it&#8217;s 45 hours untangling them. That time goes on closing out the register when it takes longer than planned, on deposits that need chasing or explaining, and on tips &hellip; <a href=\"https:\/\/www.phorest.com\/us\/blog\/what-a-simple-payment-really-costs-a-salon-or-clinic\/\">Continued<\/a><\/p>\n","protected":false},"author":40096,"featured_media":161106,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1298,1300,12917],"tags":[14707],"class_list":["post-179967","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-finance","category-management","category-salon-industry-us","tag-phorestpay-2-us"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What a &quot;Simple&quot; Payment Really Costs Salons &amp; Med Spas<\/title>\n<meta name=\"description\" content=\"Salon and med spa teams spend 45 hours a month on payment admin. See how integrated payments, deposits and digital tipping cut no-shows by up to 49% for salons and clinics.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.phorest.com\/us\/blog\/what-a-simple-payment-really-costs-a-salon-or-clinic\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What a &quot;Simple&quot; Payment Really Costs Salons &amp; Med Spas\" \/>\n<meta property=\"og:description\" content=\"Salon and med spa teams spend 45 hours a month on payment admin. See how integrated payments, deposits and digital tipping cut no-shows by up to 49% for salons and clinics.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.phorest.com\/us\/blog\/what-a-simple-payment-really-costs-a-salon-or-clinic\/\" \/>\n<meta property=\"og:site_name\" content=\"Phorest\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/phorestsalonsoftware\" \/>\n<meta property=\"article:published_time\" content=\"2026-10-13T10:55:12+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-10-13T11:20:38+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2025\/11\/19111006\/PhorestPay_compress.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2000\" \/>\n\t<meta property=\"og:image:height\" content=\"1333\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Steph Fernandez\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:image\" content=\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2025\/11\/19111006\/PhorestPay_compress-150x150.jpg\" \/>\n<meta name=\"twitter:creator\" content=\"@thephorestword\" \/>\n<meta name=\"twitter:site\" content=\"@thephorestword\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Steph Fernandez\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"12 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.phorest.com\/us\/blog\/what-a-simple-payment-really-costs-a-salon-or-clinic\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.phorest.com\/us\/blog\/what-a-simple-payment-really-costs-a-salon-or-clinic\/\"},\"author\":{\"name\":\"Steph Fernandez\",\"@id\":\"https:\/\/www.phorest.com\/us\/#\/schema\/person\/085bce1c85242c85b0863facd0c93e92\"},\"headline\":\"What a &#8220;Simple&#8221; Payment Really Costs a Salon or Med Spa\",\"datePublished\":\"2026-10-13T10:55:12+00:00\",\"dateModified\":\"2026-10-13T11:20:38+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.phorest.com\/us\/blog\/what-a-simple-payment-really-costs-a-salon-or-clinic\/\"},\"wordCount\":2547,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.phorest.com\/us\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.phorest.com\/us\/blog\/what-a-simple-payment-really-costs-a-salon-or-clinic\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2025\/11\/19111006\/PhorestPay_compress.jpg\",\"keywords\":[\"PhorestPay\"],\"articleSection\":[\"Finance\",\"Management\",\"Salon Industry\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.phorest.com\/us\/blog\/what-a-simple-payment-really-costs-a-salon-or-clinic\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.phorest.com\/us\/blog\/what-a-simple-payment-really-costs-a-salon-or-clinic\/\",\"url\":\"https:\/\/www.phorest.com\/us\/blog\/what-a-simple-payment-really-costs-a-salon-or-clinic\/\",\"name\":\"What a \\\"Simple\\\" Payment Really Costs Salons & Med Spas\",\"isPartOf\":{\"@id\":\"https:\/\/www.phorest.com\/us\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.phorest.com\/us\/blog\/what-a-simple-payment-really-costs-a-salon-or-clinic\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.phorest.com\/us\/blog\/what-a-simple-payment-really-costs-a-salon-or-clinic\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/d2dfxqxblmblx4.cloudfront.net\/wp-content\/uploads\/2025\/11\/19111006\/PhorestPay_compress.jpg\",\"datePublished\":\"2026-10-13T10:55:12+00:00\",\"dateModified\":\"2026-10-13T11:20:38+00:00\",\"description\":\"Salon and med spa teams spend 45 hours a month on payment admin. 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