{"id":28799,"date":"2018-03-15T18:53:47","date_gmt":"2018-03-15T17:53:47","guid":{"rendered":"https:\/\/phorest-ob-staging.com\/?p=28799"},"modified":"2023-09-08T14:52:11","modified_gmt":"2023-09-08T14:52:11","slug":"delegate-salon-leader","status":"publish","type":"post","link":"https:\/\/www.phorest.com\/us\/blog\/delegate-salon-leader\/","title":{"rendered":"Why You Must Learn To Delegate To Be A Good Salon Leader"},"content":{"rendered":"<p class=\"p1\"><span class=\"s1\">Delegation is, and will always be, at the heart of true leadership, and yet, it&#8217;s a discipline and a procedure that many struggle<\/span><span class=\"s1\">&nbsp;to master. Learning how to delegate makes you a better salon leader and allows for your business to grow. It lets you move from what you can do personally, to what you can manage. That&#8217;s right, you might not feel mentally ready to move away from the chair, but <em>sometimes<\/em>, that&#8217;s what your business needs for it to stay successful.<\/span><\/p>\n<p><!--more--><\/p>\n<p><strong>Listen to the audio version of this blog, and&nbsp;<a href=\"https:\/\/itunes.apple.com\/ca\/podcast\/the-phorest-blog\/id1182467915?mt=2\" target=\"_blank\" rel=\"noreferrer noopener\">subscribe to the Phorest Blog Podcast here<\/a>:<\/strong><\/p>\n<p><iframe title=\"Spotify Embed: Why You Must Learn to Delegate to Be a Good Salon Leader\" style=\"border-radius: 12px\" width=\"100%\" height=\"152\" frameborder=\"0\" allowfullscreen allow=\"autoplay; clipboard-write; encrypted-media; fullscreen; picture-in-picture\" loading=\"lazy\" src=\"https:\/\/open.spotify.com\/embed\/episode\/7BEHL2Ne3XXRPU1L0WjMLW?utm_source=oembed\"><\/iframe><\/p>\n<p><span class=\"s1\">Think about it this way: if management is about developing people, <em>good&nbsp;<\/em>delegation is about bringing the best out of those same people. But often, we feel like we need to do it all or like it <em>has&nbsp;<\/em>to be done <em>our<\/em> way. Today, all I ask from you is that you think about how you manage your staff at the moment. What does delegation mean to you as a salon owner? Does it keep you up at night in cold sweats? Are you delegating to build people, or are you getting rid of work you don\u2019t like?<\/span><\/p>\n<blockquote>\n<p>Related |&nbsp;<a href=\"https:\/\/www.phorest.com\/blog\/management-styles-salons-spas\/\" rel=\"noopener\">6 Management Styles And How They Apply To Salons And Spas<\/a><\/p>\n<\/blockquote>\n<h2>Why Does Delegation Have To Be A Part Of The Process?<\/h2>\n<p>There&#8217;s a thin line between a company&#8217;s success and its failure. In the hair and beauty industry, just like in any other industry for that matter, there are various benefits for a salon leader who delegates tasks. I&#8217;ve listed a few below:<\/p>\n<ul>\n<li><span class=\"s1\">Allows you to focus on more significant tactics to help grow the business (networking, for instance).<\/span><\/li>\n<li><span class=\"s1\">Develops your employees&#8217; skills, and builds their motivation.<\/span><\/li>\n<li><span class=\"s1\">Engages and empowers your staff in your business&nbsp;<\/span><\/li>\n<li>Increases productivity and ensures a smoother running of your operation.<\/li>\n<li><span class=\"s1\">Helps your time management <a href=\"https:\/\/www.phorest.com\/blog\/time-management-salon\/\" rel=\"noopener\">(read more about time management here).<\/a><\/span><\/li>\n<\/ul>\n<h2 class=\"p3\"><span class=\"s1\">What Stops Us From Delegating?<\/span><\/h2>\n<p class=\"p1\"><span class=\"s1\">The issue with <em>not<\/em> delegating is that everything relies on you.&nbsp;<\/span><span class=\"s1\">Even when you&#8217;re away on holiday, you end up having to work on things that you should no longer have to, or you come back to a mountain of things that no one has dealt with.&nbsp;<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">The second issue with not delegating is that your to-do list becomes endless, which can be very stressful and overwhelming. <\/span><span class=\"s1\">The third issue is that you end up micromanaging, which can be incredibly deflating for your team, and even create an atmosphere of mistrust. <\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Despite these issues, many salon owners tend to think:<\/span><\/p>\n<ul>\n<li><em><span class=\"s1\">&#8220;It\u2019s easier and quicker if I do it myself&#8230;&#8221;<\/span><\/em><\/li>\n<li><em><span class=\"s1\">&#8220;I don&#8217;t trust X or Y person to do it&#8230;&#8221;<\/span><\/em><\/li>\n<li><em><span class=\"s1\">&#8220;I&#8217;ll always have to double-check, so what&#8217;s the point in delegating?&#8221;<\/span><\/em><\/li>\n<\/ul>\n<p>And then, of course, w<span class=\"s1\">e only delegate to one or two team members who are keen to help, or, we simply <\/span><span class=\"s1\">don\u2019t know what to delegate &#8211; which isn&#8217;t any better!<\/span><\/p>\n<h2><span class=\"s1\">The Three Keys Notions Every Good Salon Leader Understands<\/span><\/h2>\n<p><em>&#8220;Good delegation saves money and time, builds people and team skills, grooms successors, and motivates people. Poor delegation sucks! Ask any employee. It causes frustration, demotivates and confuses people and teams.&#8221; <a href=\"https:\/\/project-management.com\/12-rules-of-delegation\/\" rel=\"noopener\">(1)<\/a><\/em><\/p>\n<ul>\n<li><span class=\"s1\">You need to know why you are delegating. Be patient: this will take a little time to get right. If you accept that there will be mistakes, then you are ready to start delegating and inherently, take your business to the next level.<\/span><\/li>\n<li>You need is to understand everyone\u2019s strengths and weaknesses. I won&#8217;t lie, there is no point delegating something to someone if they hate doing that. You want to make your team feel responsible, almost as if whatever you got them into was their idea!<\/li>\n<li>The most important thing to understand is that delegation will support your time management efforts. By delegating tasks, you will free up time that you can use to work on strategies to grow your business or even to further develop yourself!<\/li>\n<\/ul>\n<h3 class=\"p3\"><span class=\"s1\">The Delegation Process: Step-By-Step<\/span><\/h3>\n<ul>\n<li><span class=\"s1\">Make a list of things you could delegate or don\u2019t have the time to do.<\/span><\/li>\n<li>Have a team meeting in which you&#8217;ll ask your staff to create a list of everything that has to be done in the salon\/spa.<\/li>\n<li>One by one, ask them what they&#8217;d feel they&#8217;d like to take on.<\/li>\n<li>Hold individual meetings right after your team meeting, explain your expectations around the tasks, and set up a follow-up meeting.<\/li>\n<li><em><span class=\"s1\">The key to delegation is to ensure that you follow up. Otherwise, I can guarantee you&#8217;re headed towards many headaches. If what you delegate to your staff is important to you, it will be important to them. However, if they feel like you tend to cancel your follow-up meetings with them, they will stop caring because they&#8217;ll start feeling that you don\u2019t care either.<\/span><\/em><\/li>\n<li><span class=\"s1\">Accept that they might not get it right straight away.&nbsp;That&#8217;s what your follow-up meetings are there for.<\/span><\/li>\n<li><span class=\"s1\">If you can, change tasks quarterly. This will give them room for growth while also keeping your team engaged.<\/span><\/li>\n<li><span class=\"s1\"> Create the most impactful delegation by giving feedback and acknowledgment when things are done efficiently. <\/span><\/li>\n<li><span class=\"s1\">Adopt a delegation mentality from the start (at recruitment level). This will manage expectations:<em> &#8220;when you come to work here, you are not just a hairdresser\/therapist&#8221;.<\/em><\/span><\/li>\n<\/ul>\n<h2 class=\"p3\"><span class=\"s1\">What If&#8230;?<\/span><\/h2>\n<h3><span class=\"s1\">No One Comes Forward<\/span><\/h3>\n<p><span class=\"s1\">Then you know the kind of team you have. Within your individual meetings, delegate the tasks yourself. You will know <a href=\"https:\/\/www.phorest.com\/blog\/guide-difficult-salon-staff\/\" rel=\"noopener\">your enthusiastic team members<\/a> from the ones that can\u2019t be bothered. If you are faced with this situation, it may be time to reassess your management techniques.<\/span><\/p>\n<h3><span class=\"s1\">Everyone Wants To Do The Same Task, Or No One Wants To Do One Task<\/span><\/h3>\n<p><span class=\"s1\">Tackle that task as a team effort rather than individually. For example, in my experience of running a salon, I found that no employees wanted to deal with stock. So, I turned it into a monthly team activity. We&#8217;d all have a mask on, eat pizza for support, and manage inventory as a team! In the end, that tactic made everyone look forward to it!<\/span><\/p>\n<h3><span class=\"s1\">They Keep Making Mistakes<\/span><\/h3>\n<p><span class=\"s1\">Maybe you didn\u2019t delegate the right task to the right person. Ensure that your training protocols are being adhered to and, if required, address underperformance in your performance management procedure.<\/span><\/p>\n<h2>Final Thoughts<\/h2>\n<p class=\"p1\"><span class=\"s1\">Delegation is part of becoming an exceptional salon leader. It&#8217;s a management skill that will help <em>you<\/em> grow and give you freedom. The bottom line is, to keep a healthy work\/life balance, you must delegate. But, you need to be conscious that it&#8217;s also a two-way street.&nbsp;<\/span><span class=\"s1\">You need to build a team that understands that their work doesn\u2019t stop at their stations\/rooms. In turn, this will allow everyone to feel motivated and focused on growing the business together. <\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">No matter how painful giving it a go is, I promise you that once your work is delegated (and for the right reasons!),&nbsp;you will be able to leave your business without worrying and have a decent holiday when you allow yourself one. Sure,&nbsp;<\/span>you will have a lot of follow-up meetings to set your expectations and ensure the tasks are in fact being done, but isn&#8217;t that also part of becoming a good salon leader? \ud83d\ude09<\/p>\n<p>Interested in joining a community of engaged salon professionals who are passionate about growth? Book your Phorest demo today.<\/p>\n<p><\/p>\n\n<div class=\"relative lg:mb-10 overflow-hidden bg-green-dark\" >\n        <div class=\"container py-16 px-12 lg:py-24 flex items-center justify-center flex-wrap relative z-10\">\n         <div class=\"w-full mr-0 mb-6 md:mr-12 md:mb-0 md:w-2\/3\">\n         <h2 class=\"text-white mb-2 text-3xl text-center md:text-left lg:text-4xl\" style=\"color:white;\">Ready to get your new PhorestPay terminal?<\/h2>\n        <\/div><a href= https:\/\/phorestsalonsoftware.typeform.com\/to\/j87l7zvw?utm_source=website&utm_campaign=benefits_new_terminals target=\"_blank\" class=\"button block bg-red text-white hover:bg-red-light flex-shrink-0\" style=\"color:white;text-decoration:none;\">\n                                Request a callback\n                            <\/a><\/div>\n    <\/div>\n","protected":false},"excerpt":{"rendered":"<p>Delegation is, and will always be, at the heart of true leadership, and yet, it&#8217;s a discipline and a procedure that many struggle&nbsp;to master. Learning how to delegate makes you a better salon leader and allows for your business to grow. It lets you move from what you can do personally, to what you can &hellip; <a href=\"https:\/\/www.phorest.com\/us\/blog\/delegate-salon-leader\/\">Continued<\/a><\/p>\n","protected":false},"author":40003,"featured_media":132621,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[12532,1300],"tags":[6379,1822,6380,4282],"class_list":["post-28799","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-leadership-us","category-management","tag-delegation-us","tag-management-us","tag-trust-us","tag-valerie-delforge-us"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Why You Must Learn To Delegate To Be A Good Salon Leader | Phorest<\/title>\n<meta name=\"description\" content=\"Are you delegating to build people or are you getting rid of work you don\u2019t like? Learning how to delegate makes you a better salon leader and allows for your business to grow. It lets you move from what you can do personally, to what you can manage. Get Valerie Delforge&#039;s insights on the matter.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.phorest.com\/us\/blog\/delegate-salon-leader\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why You Must Learn To Delegate To Be A Good Salon Leader | Phorest\" \/>\n<meta property=\"og:description\" content=\"Are you delegating to build people or are you getting rid of work you don\u2019t like? Learning how to delegate makes you a better salon leader and allows for your business to grow. It lets you move from what you can do personally, to what you can manage. 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