The Importance of a Seamless Switch
“I do a lot of back-end work. I do a lot of the rostering, all the ordering,” Tracey said, speaking on how important it was to her that there was no loss of continuity during the switchover process. She outlined the key elements that made the switch so successful in her eyes.
Phorest Takes Care of the Data Migration
“When we started Phorest, it was simple. We had come from another computer program, and they just migrated all the information for us. One day we didn’t have Phorest, and the next day we did. It held all the information that we needed; all client histories, all of our appointments , so it was pretty seamless.”
Access From Any Device and Location
“Oh, there’s no comparison [with our previous software]. [Phorest] being a cloud-based system has just been phenomenal. Just to give you an idea, I am just back from four weeks’ holidays at the beach, and I could simply open up my computer [and start working]. I did ordering while I was on holiday, I adjusted rosters, and I viewed the day. Even on a day-to-day basis, you inevitably get someone will ring in sick, and you can flip your computer open at home or even do it on your phone. And make changes to the salon’s running. It just simplifies everything.”