Support & Training for Phorest Customers

At Phorest we pride ourselves on our world-class support and training. Here you’ll find all the information you need to solve any problem or keep yourself and your team up-to-date with the latest from Phorest.

Pattern Pattern

Here to help you succeed

Visit the Phorest Help Centre

Have a problem and need to find a fix? Search your query in our extensive collection of support articles and get step-by-step instructions to solve your request.

CTA image

Set up Phorest on a New Device

Need to download the Phorest software to a new device? You can do that here.

Download Phorest

You'll also need a new licence key for each device. New keys are free and here you'll find a step-by-step guide on generating a new one.

Generate a new licence key

Talk to your personal Business Advisor

Only Phorest salons have their own personal success hero! Your Business Advisor is at hand to help you with your marketing and growth and can help guarantee you return on your investment with us. Reach out today.

Please fill out this field


Enter a valid email

Please fill out this field

Please fill out this field

Please fill out this field

Contact a support agent

The quickest way to get in touch with our renowned support team is to log a ticket. Let us know your problem and we'll be in touch as soon as possible with a fix. You'll find the support ticket request form at the bottom right corner of the screen at the link below.

Log a support ticket

Free training with Phorest Academy

Need to get to grips with a new feature or introduce a new team member to the Phorest system? Access free training for life for you and your team with Phorest Academy.

Training & Education at Phorest

Access our range of helpful guides & resources



Here you can find a wide variety of guides and advice from leading industry experts. Topics range from scheduling to stuff management and more

Blog Posts

Get an inside look into how the leading industry experts think and what inspires them. Don’t miss out on the inside scoop, and stay up to date with current trends.


The Phorest Podcast allows you to develop your business knowledge whilst on the move. Don’t miss the latest episodes featuring special guests.


Want to know what is new at Phorest and with the industry as a whole? Then check out our update videos for information on events, trends and more.

Join our growing community