Phorest vs Timely
Looking for a better alternative to Timely?
Choose Phorest over Timely and watch your brand thrive with our online reputation manager, your own branded booking app and unlimited profiles to make growing your businesses easier.
Here’s exactly what Phorest can offer you that Timely can’t.
Protect your salon
Supercharge your marketing
Boost direct bookings
Top reasons why Phorest is a better choice than Timely for your salon
Read in more detail exactly what Phorest can offer you that Timely can’t.
REASON #1 Protect your salon
Multiple no-show alerts
Unreliable clients can leave you with empty timeslots and cost valuable revenue. Phorest automatically adds a note to client records when a client doesn’t show for an appointment, and you’ll get a ‘multiple no-show’ alert when they try to book with you over the phone. This allows you to turn them away, or request they book online with a deposit, allowing you to capture their payment details and charge a no-show fee should it happen again.
REASON #2 Supercharge your marketing
Market to your clients directly through your software
With Phorest you can send marketing SMS & email directly through the software. We provide you with tried & tested email & SMS templates to work with, as well as a library of stock photos that are free to use, and an image editor tool to make them your own.
Most salons only have email addresses for 30% of their clients. Don’t put all that effort into beautiful marketing promotions, only to miss 70% of your clients! Phorest is the only salon software with a Fallback SMS feature that lets you send a link to your promotion, via SMS, to clients that do not have a valid email address on their client card.
See marketing ROI right to the register
Because our marketing, management and reporting tools are integrated, you can see the impact of your marketing spend all the way to the register - see how much revenue your campaigns brought in, and even what services and products your clients were prompted to buy.
Online reputation manager
No other salon software has a built-in online reputation manager, helping you get hundreds of 5 star reviews on Google, Facebook and Yelp by prompting your best reviewers to share their comments online in one click. Let your online reputation generate referrals for you while you sleep.
Make money while you are closed
Sell retail products online at any time of the day or night and make money while your salon is closed! Your Integrated Online Store requires no web adjustment or dev time - just select which products you want to sell online.
REASON #3 Boost direct bookings
Your own booking app in the app store
Give your customers a professional experience and a simple way to book with you on their own time, with your own salon booking app they can download from the Apple or Android app stores.
Automated Client Reconnect features
Losing loyal clients can be detrimental to your salon business, which is why Phorest offers automated client reconnect features to get them back in. Using smart technology to identify when a loyal client hasn’t booked in their usual pattern, Client Reconnect sends an automated SMS or email encouraging them to schedule and appointment and return to the salon again.
Time-sensitive rebooking messages
Many clients don’t want to rebook another service while in the salon. That being said, remembering when to contact them to come back in can be time-consuming and difficult for a salon owner. Phorest offers automated rebooking prompts, identifying when a client would normally rebook and sending an SMS or email at exactly the right time. With automated rebooking, you can save time and delight your clients simultaneously.
REASON #4 Easier management
Stock take app
Take the chore out of stock takes with our iPhone and Android app – just scan the barcode with your phone’s camera, enter your stock count, and you’re done!
Designed ONLY for the salon industry
Other software, like Timely, is designed to manage many different types of businesses that take bookings - including gyms, personal trainers or yoga and dance studios. This often means their features are stretched to be ‘one size fits all’, often taking away from their usability in a salon. Phorest is designed ONLY for salon and spa businesses, so our features are made specifically for you.
Don’t take our word for it
Read what some of our happy clients are saying about us on review sites like Capterra, Google, GetApp and Facebook.
Ready to switch from Timely to Phorest?
Talk to us about how Phorest can help manage, market and grow your salon.
Switching to Phorest is easy because we are here to help in any way
Easy MigrationAll our plans include tailored set up for your salon. We'll import your clients, staff, services and products for you. Our migration specialists have years of experience in safely migrating client record information from most other salon software.
Free Training for LifeWe'll set you and your team up with comprehensive onboarding training; and you can book additional online training sessions with us for as long as you like. New staff starting in the future? No problem, we'll get them trained up too at no extra cost.
Support second to noneOur friendly support team is on call or chat, and they're renowned for going above and beyond to answer your questions, big or small, as quickly as they possibly can. 'Seirbhís go hiontach' (excellence in service) is a driving mantra here at Phorest.
“We have successfully migrated many salons from Timely to Phorest. The team and I will help to make the process as simple as possible for you – bringing across your client list, service history and contact details, appointments, services, staff etc. If there’s anything we can’t migrate for you, our onboarding team will guide you through our simple input process, so you can make the transition with zero downtime at your salon.”
Shane Kelly, Data Migration Specialist
at Phorest Salon Software