Phorest vs Timely
Looking for a better alternative to Timely?
Choose Phorest over Timely and watch your brand thrive with our online reputation manager, your own branded booking app and unlimited profiles to make growing your businesses easier.
Here’s exactly what Phorest can offer you that Timely can’t.
Protect your salon
Supercharge your marketing
Boost direct bookings
Top reasons why Phorest is a better choice than Timely for your salon
Read in more detail exactly what Phorest can offer you that Timely can’t.
REASON #1 Protect your salon
Multiple no-show alerts
Unreliable clients can leave you with empty timeslots and cost valuable revenue. Phorest automatically adds a note to client records when a client doesn’t show for an appointment, and you’ll get a ‘multiple no-show’ alert when they try to book with you over the phone. This allows you to turn them away, or request they book online with a deposit, allowing you to capture their payment details and charge a no-show fee should it happen again.
Premium consultation features
Phorest’s premium consultation features allow you to perform safer, more professional consultations, ensuring client satisfaction at every stage. Upload photos, conduct freehand or template face-mapping and markups, and track treatment progress with ease, with all forms linking seamlessly to clients’ individual profiles.
REASON #2 Supercharge your marketing
Tried & tested marketing templates & imagery to make them your own
We provide you with tried & tested email & SMS templates to work with, as well as a library of stock photos that are free to use, and an image editor tool to make them your own.
Most salons only have email addresses for 30% of their clients. Don’t put all that effort into beautiful marketing promotions, only to miss 70% of your clients! Phorest is the only salon software with a Fallback SMS feature that lets you send a link to your promotion, via SMS, to clients that do not have a valid email address on their client card.
See marketing ROI right to the register
Because our marketing, management and reporting tools are integrated, you can see the impact of your marketing spend all the way to the register - see how much revenue your campaigns brought in, and even what services and products your clients were prompted to buy.
Online reputation manager
Phorest’s Online Reputation feature allows you to request, view, and publish client reviews online, meaning you have full control over how your brand and business show up online. Five-star reviews can be posted to social media at the click of a button, while less complimentary reviews can be responded to and dealt with in private.
Facebook & Instagram Ads Manager
Phorest Ads Manger is the industry’s only integrated social media advertising tool, allowing you to create social media ads from scratch or from our range of templates, set them live, and track your results with ease. It’s social media advertising, made easy.
REASON #3 Boost direct bookings
Your own booking app in the app store
Give your customers a professional experience and a simple way to book with you on their own time, with your own salon booking app they can download from the Apple or Android app stores.
Automated Client Reconnect features
Losing loyal clients can be detrimental to your salon business, which is why Phorest offers automated client reconnect features to get them back in. Using smart technology to identify when a loyal client hasn’t booked in their usual pattern, Client Reconnect sends an automated SMS or email encouraging them to schedule and appointment and return to the salon again.
REASON #4 Easier management
Designed ONLY for the salon industry
Other software, like Timely, is designed to manage many different types of businesses that take bookings - including gyms, personal trainers or yoga and dance studios. This often means their features are stretched to be ‘one size fits all’, often taking away from their usability in a salon. Phorest is designed ONLY for salon and spa businesses, so our features are made specifically for you.
Integrated payroll & commission reports
Making sure your staff are being paid fairly for the work they do is vital for a successful business. Phorest offers clear, easy-to-use integrated payroll and commission reports, allowing you to view in detail or at a glance, and share with accountants or external payroll companies. Reduce time spent on admin and make sure there are no mistakes when it comes to payroll.
Flexible commission structures
No two businesses are the same, which is why Phorest allows you to set up flexible commission structures that suit your unique requirements. Set flat-rate or percentage commission across the board, or tweak commission rates based on staff member, product line, brand, or product. Incentivize your team, make more money, and track commission easily with a salon software that gets it.
Don’t take our word for it
Read what some of our happy clients are saying about us on review sites like Capterra, Google, GetApp and Facebook.
“After switching to Timely I started missing the Phorest system immediately. I love the Phorest Marketing Suite and reporting to help with the growth of my business. And, overall, it’s much more user-friendly to navigate. I am glad to be back with Phorest. The transition has been seamless and the team has been very helpful.”
Sarah-Jayne Armstrong, OwnerGuise & Dolls, Leeds, UK
Ready to switch from Timely to Phorest?
Talk to us about how Phorest can help manage, market and grow your salon.
Switching to Phorest is easy because we are here to help in any way
All our plans include tailored system set up for your salon. We’ll import your clients, staff, services and products for you. Our migration specialists have years of experience in safely migrating client record information from most other salon software.
Free Training for Life
We’ll set you and your team up with comprehensive onboarding training; and you can book additional online training sessions with us for as long as you like. New staff starting in the future? No problem, we’ll get them trained up too at no extra cost.
Top Class Support Team
Our friendly support team is on call or chat, and they’re renowned for going above and beyond to answer your questions, big or small, as quickly as they can. ‘Seirbhís go hiontach’ (excellence in service) is a driving mantra here at Phorest.
“We have successfully migrated many salons from Timely to Phorest. The team and I will help to make the process as simple as possible for you – bringing across your client list, service history and contact details, appointments, services, staff etc. If there’s anything we can’t migrate for you, our onboarding team will guide you through our simple input process, so you can make the transition with zero downtime at your salon.”
Shane Kelly, Data Migration Specialist
at Phorest Salon Software