Salon Software for Multi-Location Salons & Spas
Be front of house in all your locations at once
Phorest advanced technology for multi-chain salons and spas makes management, tracking, reporting and marketing simple to manage across all your locations.
Trusted by the best multi-location salons
Your complete multi-location solution. No compromises.
Powerful Reporting in One View
Whether you need a top level view of your business or a deep dive into a particular location, Phorest’s reporting suite has what you need. Seamless interactivity between locations allows each salon to easily share resources and work together.
Your Multi-location Management Software & App
Log in from any device and see how your salons are doing, 24/7. Switch between any of your salons at the touch of a button to see the real-time information you need. No need to log into a separate account – see everything in one place.
Bespoke Branded Salon Appointment App
A flexible and easy-to-use online booking option for your salon guests, keeping your branding consistent. You only need one branded app for all your locations, making it easy for your clients to book with any of your salons or spas.
Get more bookings
An intuitive appointment calendar lets you view the salon day and manage appointments across all your locations. Spend less time on the phone and get more bookings, even when you’re closed, via your website, booking app, Instagram and Facebook.
Staff Rosters & Performance Tracking
Set and manage staff rosters, allowing staff members to be available at multiple locations even on the same day. Coach and motivate your team by setting goals and challenges within the Phorest Go app, allowing you and your team to track their progress anytime, anywhere!
Universal Stock & Service Management
Add new and existing services and apply them to all your salons, or just specific locations. Set where you want products to be available, and transfer stock between locations when needed.
Global Client Information
Store all your clients’ information safely in the cloud. Quickly and easily access client information across all locations, service histories, branch history, product history, as well as any existing courses. Phorest’s integrated database enables you to track your clients through their journey regardless of which of your salons they have visited.
Provide a personalised, interactive marketing experience that makes your client the centre of your marketing campaigns. Target clients across a single branch or all locations with ready-made SMS and email templates. Online Reputation will boost your 5-star reviews on Google and Facebook for every location in your business.
Your clients can earn and redeem points and rewards at any of your locations and their history is stored on their global client card, enabling you to view a guest’s loyalty across any of your sites.
Your guests can purchase gift cards in store or online via your website or mobile app and redeem at any of your locations. Seamless connection to our marketing suite lets you add a purchase link to your SMS or email marketing campaigns or your social channels, boosting sales year round.
Global Consultation Forms
Pre-send your forms and disclaimers to clients before their appointment to ensure that you have all of the information and consent you need before they arrive. All of your filled forms are stored instantly on the client card and available to view across all of your locations and devices.
Phorest’s industry-first Client Reconnect feature uses predictive analytics to identify guests who are at risk of not rebooking with you. A series of personalised emails and SMS are sent at the click of a button, prompting your clients to re-book. 30% of salons using Client Reconnect make more revenue from this feature alone in a year than the cost of their Phorest subscription.
“I can’t be front of house at 3 salons at once – Phorest lets me micromanage from home. I can view the appointment screens and see instantly how we’re tracking for the day. The reviews keep us all on our toes. The positive ones are great, but it’s the negative ones that give us essential and valuable feedback to improve, pointing out things I would not otherwise see. And the new KPI tracking feature is awesome for managing staff across all the locations. I love it and they do too!”
Sara ShoemarkGLOW Beauty, UK
“We joined Phorest because our previous software supplier was actually outdated. It couldn’t give us what we needed with the multi-sites and we found that the reporting wasn’t as good as what we were getting offered with Phorest. It was a great decision.”
Gary Hooker & Michael Young, OwnersHooker & Young, Newcastle, UK
“The Client Reconnect feature has been a new thing we’ve been doing over the past quarter and we definitely noticed we were reconnecting with some of our customers. We’ve probably reconnected up to 30 clients a week just on the Client Reconnect.“
Andreas Aristidou, OwnerThe Gentleman's Barber, Camden UK
“Features such as the Marketing Suite and the ability for our customers to book online and/ or via our own app continues to be valuable to SISU.”
Pat Phelan, OwnerSISU Aesthetic Clinic, Dublin Ireland
“Without Phorest the management of our hair and beauty group would be a lot more complicated. With six salons and over 100 staff, Phorest helps us seamlessly manage each location from anywhere, with ease. It’s so user friendly and the support team are always ready to help, to make the system work for our unique situation. The marketing features help us to connect with our clients at the push of a button. As we continue to expand we choose to work with Phorest – they’re continuously reliable, efficient and effortless.”
Sugar Culture Salon Group - Brown Sugar, Sugar Cubed, Sugar Daddy Barbers and Sugar CoatedIreland