Client Retention is the fundamental backbone of any successful salon. And the only way to truly implement a profitable client retention strategy is to have safe, secure salon CRM software.
Manage Your Entire Client List From Your New Salon CRM Software
With the first and only fully GDPR-compliant salon and spa database software, you will be able to:
- Manage all appointments and walk-ins in the salon or on the move
- Consolidate client information, notes and a detailed history of client treatments into one location
- Give your clients a personal touch with all this information at your fingertips:
- Contact details
- Treatment history
- Appointment history
- Their preferred therapist or stylist
- Before & after images
- Personal preferences (tea or coffee, hot or warm water at the basin)
- Conversation starters – (did they tell you at their last visit they were starting a new job, make a note and ask them how it’s going at their next appointment!)
- Securely stored in the cloud – access your database on your desktop, tablet and smartphone
- Seamlessly filter marketing campaigns to focus on exactly which area of your list that you’d like to contact – reconnect with loyal clients who are overdue their next appointment for example!
- Run over 90 different reports on staff and clients to give you a full understanding of your salon
With your Phorest Salon Database Software, you now have a full 360 review of your salon and clients through detailed reports and analytics.
When it comes to safeguarding your client’s details securely on beauty or hair salon database software, Phorest have you covered! Now that your client’s records are protected, you can get back to focusing on growing that all-important client list, with Phorest’s premium retention marketing tools!
Take the worry and concern out of managing your salon database. Get in touch with one of our helpful salon advisors today and we’ll show you exactly how Phorest Salon Software can help.