Phorest vs Mindbody or Booker
Looking for a better alternative to Mindbody or Booker?
Protect your salon brand from marketplace software that pushes your clients direct to your competitor. Phorest Salon Software is made specifically for salons with top of the range branded apps, industry specific tools and the best marketing suite in the industry.
Here’s exactly what Phorest can offer you that Mindbody or Booker can’t.
Protect your salon
Boost direct bookings
Supercharge your marketing
Top reasons why Phorest is a better choice than Mindbody or Booker for your salon
Read in more detail exactly what Phorest can offer you that Mindbody or Booker can’t.
REASON #1 Protect your salon
Won’t pit you against other salons in a marketplace or directory
Phorest doesn’t run a salon marketplace or directory, like some other salon software providers, such as Mindbody. That means we won’t pit you against other salons in your area, appealing to customers shopping around for the lowest price. All of our marketing tools are designed to help you get your clients back in, spending more and generating referrals.
Multiple no-show alerts
Unreliable clients can leave you with empty timeslots and cost valuable revenue. Phorest automatically adds a note to client records when a client doesn’t show for an appointment, and you’ll get a ‘multiple no-show’ alert when they try to book with you over the phone. This allows you to turn them away, or request they book online with a deposit, allowing you to capture their payment details and charge a no-show fee should it happen again.
Set client-specific booking deposits
Phorest’s online booking functionality gives you the option to set client-specific booking deposits to protect your salon. By setting higher deposits for higher-risk clients, like new clients or those who have been no-shows in the past, you can protect your salon revenue and reduce no-shows with ease.
REASON #2 Boost direct bookings
Free SMS to clients overdue to rebook
Machine learning in Phorest recognises when your clients are overdue to rebook their usual services, and you can send an SMS to them, free of charge, to remind them to make that booking asap.
Automated rebooking feature
Taking that one step further, if you don’t want to remember to hit send on that campaign to your overdue clients each day, you can use the automated rebooking feature to automatically send that reminder SMS for you.
Manage reviews in one place
Our online reputation feature allows you to view and respond to client reviews across the internet all from one place. As well as helping you to get an overview of how your salon is performing, you can publish five-star reviews to Facebook, Google, and Yelp with the click of a button. Creating hype around your business has never been easier.
REASON #3 Supercharge your marketing
Tried & tested marketing templates
The Phorest Marketing Suite provides you with tried & tested email & SMS templates to work with, as well as a library of stock photos that are free to use, and an image editor tool to make them your own.
Most salons only have email addresses for 30% of their clients. Don’t put all that effort into beautiful marketing promotions, only to miss 70% of your clients! Phorest is the only salon software with a Fallback SMS feature that lets you send a link to your promotion, via SMS, to clients that do not have a valid email address on their client card.
See marketing ROI right to the register
Because our marketing, management and reporting tools are integrated, you can see the impact of your marketing spend all the way to the register - see how much revenue your campaigns brought in, and even what services and products your clients were prompted to buy.
Online reputation manager
No other salon software has a built-in online reputation manager, helping you get hundreds of 5 star reviews on Google, Facebook and Yelp by prompting your best reviewers to share their comments online in one click. Let your online reputation generate referrals for you while you sleep.
REASON #4 Easier management
Stock take app
Take the chore out of stock takes with our iPhone and Android app – just scan the barcode with your phone’s camera, enter your stock count, and you’re done!
Designed ONLY for the salon industry
Other software, like Mindbody, is designed to manage many different types of businesses that take bookings - including gyms, personal trainers or yoga and dance studios. This often means their features are stretched to be ‘one size fits all’, often taking away from their usability in a salon. Phorest is designed ONLY for salon and spa businesses, so our features are made specifically for you.
REASON #5 Support
Renowned support team
We offer local phone support in Australia Monday-Saturday on all packages, and our clients can’t say enough good things about our excellent support team. 'Seirbhís go hiontach' (excellence in service) is a driving mantra here at Phorest. Just check out what they’re saying about us below.
Dedicated Business Advisor to help you increase salon revenue
With many other salon software providers you’ll get an account manager to help you get set up, but once you’re up and running you won’t hear from them again. With Phorest you’ll be assigned a Business Advisor to make sure you’re getting the most from your software, supporting you to keep growing your business and increasing your revenue.
Don’t take our word for it
Read what some of our happy clients are saying about us on review sites like Capterra, Google, GetApp and Facebook.
Ready to switch from Mindbody or Booker to Phorest?
Talk to us about how Phorest can help manage, market and grow your salon.
Switching to Phorest is easy because we are here to help in any way
All our plans include tailored system set up for your salon. We’ll import your clients, staff, services and products for you. Our migration specialists have years of experience in safely migrating client record information from most other salon software.
Free Training for Life
We’ll set you and your team up with comprehensive onboarding training; and you can book additional online training sessions with us for as long as you like. New staff starting in the future? No problem, we’ll get them trained up too at no extra cost.
Top Class Support Team
Our friendly support team is on call or chat, and they’re renowned for going above and beyond to answer your questions, big or small, as quickly as they can. ‘Seirbhís go hiontach’ (excellence in service) is a driving mantra here at Phorest.
“We have successfully migrated many salons from both Mindbody and their other software, Booker, to Phorest. The team and I will help to make the process as simple as possible for you – bringing across your client list, service history and contact details, appointments, services, products, staff etc. If there’s anything we can’t migrate for you, our onboarding team will guide you through our simple input process, so you can make the transition with zero downtime at your salon.”
Shane Kelly, Data Migration Specialist
at Phorest Salon Software