Automated SMS and email reminders
Keep clients in the loop without spending hours on the phone
It’s real: we can help reduce your no-shows by 33% and increase your rebookings week after week.
Appointment Confirmations & Reminders
Build & customise messages to prompt client behaviour
Use templates to design your SMS & emails or create your own if you’re feeling creative.
Automatically customise messages with your client’s name, booking details, staff name, dates and more.
Help keep your clients on top of their booked appointments to reduce no-shows!
Take away the awkwardness and reach out
Appointment Follow-Ups & Reviews
Get invaluable client feedback
Follow up with your clients with a personal touch to ask if they enjoyed their visit. Get invaluable feedback by auto-requesting a review in Phorest via SMS or email.
Auto-prompt 5-star reviewers to post their reviews to your Google or Facebook profiles in one click, boosting your reputation online and generating new bookings with ease. In fact, studies show that UK salon clients who receive an SMS review request are 151% more likely to submit a review compared to salons that do not request this!!!All Reviews and Reputation features
Faster, Wider Reach
SMS open rates are 76% higher than email
Smart Client Behaviour Prediction Tools
Prompt clients to rebook at just the right time
Use our smart software to predict when a client is next due for an appointment and prompt them to rebook at the exact right time.
An industry-first tool that uses machine learning, your clients get an SMS reminder with a simple link to click and book their due service!
Client Reconnect For Lost Clients
Segment and target clients who are overdue to rebook
Marketing SMS & Email
Phorest does your marketing for you
Get ready-made SMS and email marketing templates for all goals and occasions.
Feeling creative? Execute your own ideas from scratch with our easy-to-use email and SMS builder, with over half a million free images and a photo editor.
Measure and track success right to the till!All Salon Marketing features
“The Client ReConnect feature is amazing. Before I’d have to manually filter lists, but now I can come in every morning, click one button and it’s done.”
Carl Keeley, OwnerCHUMBA, Melbourne VIC, Australia
“ReConnect is one of my favourite features. It picks up clients who haven’t been in or are due for their hair cut, and automatically sends them reminders to book. And what’s really great is you can see the value that it has brought back to the salon in the reports.”
Gemma, ManagerMien Spa & Salon, Melbourne VIC, Australia
“We have not had a no-show since we started using Phorest.”
Pete Koziell, DirectorAnalog Hair, South Yarra, Melbourne VIC, Australia