PhorestFM Episode 336: Scott J. Buchanan on Purpose, Connection & Community
For over 35 years and from the salon floor to industry leadership, Scott J Buchanan has been a dream builder. He is the president and owner of Scott J Salons and the current president of Intercoiffure America/Canada, but he’s held leadership positions in other industry organizations, such as the Professional Beauty Association, and is also recognized for his philanthropic support for numerous charities, in and outside the hair and beauty industry. Throughout his career, he has built businesses, teams and industry relationships around a belief that what we make possible for each other is ultimately more powerful than what we build for ourselves. In this open and warm conversation — and through the lens of what Scott calls one of the most underutilized business strategies available to business owners — we discuss creating salon cultures rooted in communication and care, having the conversations fear sometimes keeps us from having, developing people through opportunity, and raising the industry through service and collaboration.
