Release Notes

Got a client booking two (or more) services in one visit? Maybe a cut with one stylist and a colour with another? We just made it a lot smoother to pick a different staff member for each service in the same booking.

When you’re building a multi-service booking, switching staff for the second (or third!) service no longer means backing out and starting over — you can just pick who you want, right there, for each service individually.

Small change, but if you run multi-staff bookings often, it should shave a good few clicks (and a bit of frustration) off your day. 🙌

Got a stylist or practitioner who’s fully booked through repeat clients and doesn’t need the extra online traffic? You can now turn off online booking for a staff member on a specific service, without touching their qualification.

They’ll still show up everywhere else — in-salon booking, the appointment planner, service qualification — just not as an online booking option for that service.

Where to find it: Setup > Staff > [staff member] > Services — toggle Online Booking per service.

One thing to note: this only works if the service itself is available online. If online booking is switched off for the service overall, the per-staff toggle will show as disabled with a quick explainer, since a service-level setting always takes priority.

Phorest users no longer need to contact Phorest in order to add a new brand to their system. These can be added quickly and easily when creating or updating a product.

In a product detail screen, select the brand field. A list of brands appears, with the brands in use within the business segmented in the top section under ‘Your Brands’ and the Phorest global catalog of brands segmented underneath.

The user should first search for their new brand through the search bar at the top. If no results are found, a new ‘+ Add Brand’ option appears in the bottom right. Select this and add your brand. Once one product has been assigned this brand, it will be available for re-use.

Not every stylist or provider should charge the same rate — and now your pricing can reflect that. Two updates just landed to make staff pricing more flexible and easier to manage:

💸 Set a different price per staff member, per service

You no longer have to rely on a branch price or a staff category price to vary what you charge — you can now set an individual price per staff member, per service. Whether it’s an advanced laser treatment with an expert practitioner or a standard cut with a junior team member – set it once, and it flows straight through to booking and checkout, and online!

📋 One view for every service a staff member offers

Previously, checking which services a staff member is qualified for — and their timing details — meant hopping between multiple screens. Now it’s all in a single table:

✅ Qualified or not

⏱️ Service time

🌱 Development time

🏁 Finish time

It’s a much clearer way to see and manage staff pricing and scheduling in one place, without the back-and-forth.

Together, these updates mean less admin and pricing that actually reflects the skill and experience on your team. Head to your Staff settings to check it out — we’d love to hear what you think.

Geofencing Clock In/Out on Phorest Go enhances clocking hours on the mobile app, by bringing an invisible geofencing surrounding a branch, helping owners entrust their team is onsite and helping teams by reducing congestion at the front desk to clock hours onsite from their phones.

https://support.phorest.com/hc/en-us/articles/37406870945170-How-do-I-set-up-Geofencing-for-Clock-In-and-Clock-Out-in-PhorestGo

A quick start checklist to get it started:

1. Go to Manager > Rosters > Enable Clock In/Out
2. Go to Manager > Settings > Phorest Go
3. Enable Geofencing
4. Set preferred max distance (default is 50m/yd; minimum is 15m/yd)
5. Set preference for offsite clock out. Allows staff to clock their finish time outside the radius and is recorded as offsite
6. Go to Manager > Access > Phorest Go > Enable Clock In/Out permission
7. Advise the team to check app stores for the latest version of Phorest Go.
8. Phorest Go users can clock in in the side menu via Time Management > Clock In
9. Phorest Go users will be prompted to allow location permissions on their first attempt. Precise location is preferred for best accuracy
10. Teams clock in at start of shift and clock out at the end of shift, each working day. There is no automatics clock when inside the radius