Phorest vs iSalon
Looking for a better alternative to iSalon Software?
Make the switch from iSalon to Phorest and tap into more clients and a higher retention rate with supercharged marketing features. You’ll also enjoy free installation on all your devices with zero additional licence fees, and industry best customer service.
Here’s exactly what Phorest can offer you that iSalon can’t.
Protect your salon
Supercharge your marketing
Boost direct bookings
Top reasons why Phorest is a better choice than iSalon for your salon
Read in more detail exactly what Phorest can offer you that iSalon can’t.
REASON #1 Protect your salon
Own all your own data
Your client information and service history is the lifeblood of your salon - you should own that data and protect it at all costs. And when you use Phorest, that is the case - you can extract your data whenever and however you wish. iSalon, on the other hand, have started to encrypt your data in their database, stopping you from exporting and using your data however you wish, and charging a high price for requests to unencrypt.
Multiple no-show alerts
Unreliable clients can leave you with empty timeslots and cost valuable revenue. Phorest automatically adds a note to client records when a client doesn’t show for an appointment, and you’ll get a ‘multiple no-show’ alert when they try to book with you over the phone. This allows you to turn them away, or request they book online with a deposit, allowing you to capture their payment details and charge a no-show fee should it happen again.
iSalon impose strict, long-term, lock-in contracts. Phorest will work with you to agree a contract to suit your salon.
REASON #2 Supercharge your marketing
Market to your clients directly through your software
With Phorest you can send marketing SMS & email directly through the software. We provide you with tried & tested email & SMS templates to work with, as well as a library of stock photos that are free to use, and an image editor tool to make them your own.
Most salons only have email addresses for 30% of their clients. Don’t put all that effort into beautiful marketing promotions, only to miss 70% of your clients! Phorest is the only salon software with a Fallback SMS feature that lets you send a link to your promotion, via SMS, to clients that do not have a valid email address on their client card.
See marketing ROI right to the register
Because our marketing, management and reporting tools are integrated, you can see the impact of your marketing spend all the way to the register - see how much revenue your campaigns brought in, and even what services and products your clients were prompted to buy.
Online reputation manager
No other salon software has a built-in online reputation manager, helping you get hundreds of 5 star reviews on Google, Facebook and Yelp by prompting your best reviewers to share their comments online in one click. Let your online reputation generate referrals for you while you sleep.
Set different commission for product lines/brands for promos
Phorest lets you set different commission rates on specific brands or product lines. Motivate your staff to sell the products you want to move.
Make money while you are closed
Sell gift cards or retail products online at any time of the day or night and make money while your salon is closed! Phorest Online Gift Cards can be switched on with just one click and is available to all clients, while your Integrated Online Store requires no web adjustment or dev time - just select which products you want to sell online.
REASON #3 Boost direct bookings
Free SMS to clients overdue to rebook
Machine learning in Phorest recognises when your clients are overdue to rebook their usual services, and you can send an SMS to them, free of charge, to remind them to make that booking asap.
Automated rebooking feature
Taking that one step further, if you don’t want to remember to hit send on that campaign to your overdue clients each day, you can use the automated rebooking feature to automatically send that reminder SMS for you.
Add staff bios & service descriptions to online booking
Phorest lets you add extra information about your staff members and your services in your online booking portal - just another way to sell your great skills and services and make sure the client completes the booking.
If a client cancels their appointment don’t miss out on filling the space - your waiting list can be filled with clients hoping for a spot each day - just get in touch with them to fill the space!
Protect your staff and your clients by minimising close contact, but keep revenue coming into your salon with video consultations. Confirmations, reminders and video links are automatically created and sent to clients and staff. Just login and chat!
REASON #4 Easier management
Stock take app
Take the chore out of stock takes with our iPhone and Android app – just scan the barcode with your phone’s camera, enter your stock count, and you’re done!
Free additional licences
You can install Phorest on as many devices as you wish, without having to pay any additional costs, while iSalon charges an additional licence fee for every device on which you want to install the software.
Gather client information with professional and paperless consultation forms on your salon tablet, and store them digitally and securely in your client records. Fill them out in-salon or pre-send before an appointment.
Before & after image portfolio
Store your before and after pictures, safe in the cloud, attached to the relevant client card, and easily search and share pictures straight to social media from the app.
REASON #5 Support second to none
Renowned support team
Our clients can’t say enough good things about our excellent support team. 'Seirbhís go hiontach' (excellence in service) is a driving mantra here at Phorest. Just check out what they’re saying about us below.
Free training for life
You and your team will get comprehensive free onboarding training when you switch to Phorest, but we don’t stop there. You can book additional free online training sessions with us for as long as you like, for old staff and new alike.
Dedicated Business Advisor to help you increase salon revenue
With many other salon software providers you’ll get an account manager to help you get set up, but once you’re up and running you won’t hear from them again. With Phorest you’ll be assigned a Business Advisor to make sure you’re getting the most from your software, supporting you to keep growing your business and increasing your revenue.
Don’t take our word for it
Read what some of our happy clients are saying about us on review sites like Capterra, Google, GetApp and Facebook.
Ready to switch from iSalon to Phorest?
Talk to us about how Phorest can help manage, market and grow your salon.
Switching to Phorest is easy because we are here to help in any way
Easy MigrationAll our plans include tailored set up for your salon. We'll import your clients, staff, services and products for you. Our migration specialists have years of experience in safely migrating client record information from most other salon software.
Free training for lifeWe'll set you and your team up with comprehensive onboarding training; and you can book additional online training sessions with us for as long as you like. New staff starting in the future? No problem, we'll get them trained up too at no extra cost.
Support second to noneOur friendly support team is on call, email or chat, and they're renowned for going above and beyond to answer your questions, big or small, as quickly as they possibly can. 'Seirbhís go hiontach' (excellence in service) is a driving mantra here at Phorest.
“We have successfully migrated hundreds of salons from iSalon to Phorest. iSalon unfortunately keep a tight grip on the data that you should own, but once you work with them to unlock it, the team and I will help to make the process as simple as possible for you – bringing across your client information and history, appointments, staff, rosters, gift vouchers, services, products and more. If there’s anything we can’t migrate for you, our onboarding team will guide you through our simple input process, so you can make the transition with zero downtime at your salon.”
Shane Kelly, Data Migration Specialist
at Phorest Salon Software