Growing fast, but flying blind
Sisu Clinics is a chain of a wildly successful, doctor-led aesthetic clinics. After opening their first location in Ireland in 2018, in just a few short years Sisu now has more than 20 locations across Ireland, the UK and USA.
According to Sisu CEO and Co-Founder Pat Phelan, “When I arrived, there was very little reporting, we had very little day-to-day knowledge of what going on in the business.”
Sisu had ambitions to rapidly expand the business, but in many respects, they were flying blind. The reporting in their previous software was not providing the high-level or detailed insights they needed to steer a multi-location business. That’s why they came to Phorest; with the goal of adding greater data transparency to the business, and to assist them in making better decisions for overall growth and in their day-to-day operations.