Learn to navigate all of the appointment management pitfalls
We’ve all been there: you have a client booked in for a much-desired time slot, at your busiest time, on your busiest day, and you’ve turned down many other clients to keep it for them. And then, they cancel last-minute or, worse, don’t show up. Not only is this demoralising for your team, but your business has now lost the time and cost of that appointment.
In this session, Chrissy Alger will assist you in navigating all of the appointment management pitfalls that often leave you with last-minute cancellations and difficulties securing bookings, resulting in empty books and sad faces.
- Learn how to create a booking policy that prevents last-minute cancellations and gaps in appointment books
- Learn how to manage breaches of the cancellation policy with ease
- Uncover new functions in Phorest to secure booking deposits and learn how to use them effectively in your business