Staying connected with your clients just got even easier. We’re excited to introduce 2-Way Chat, a powerful new feature that lets you send and receive SMS messages directly within the PhorestGo app. No more jumping between platforms or missing important replies—everything is now centralised, intuitive, and efficient.
Why You’ll Love 2-Way Chat
📱 Keep Conversations Flowing: Clients can now reply to your SMS messages, and all conversations are stored within Phorest, ensuring you never lose track of an important chat. Whether it’s a quick follow-up, a last-minute reschedule, or a simple “thank you,” you can now stay in touch effortlessly.
📥 A Centralised Inbox for Streamlined Communication: Managing client conversations has never been easier. With all your messages in one place, you can quickly check responses, send reminders, and keep your team aligned—without the hassle of switching apps or searching through scattered messages.
💬 Strengthen Client Relationships & Boost Retention: Timely responses lead to happier clients, reduced no-shows, and stronger relationships. With 2-Way Chat, you can provide a more personal and responsive client experience, keeping your salon or spa top-of-mind.
How to Get Started
2-Way Chat is available as a monthly add-on for just AU $15 + GST applies.
Interested in finding out more? Check out our help article here.
The Phorest Team
