| Support

Introducing In-Store Pick-Up for easier fulfilment

By Gregory Twohig

< 1 min

For easier order fulfilment, try out our new In-Store Pick-Up feature

In-Store Pick-Up was one of our most asked-for features. We’re so excited that it is finally ready for our customers to use, building greater flexibility into our Online Store platform. With In-Store Pick-Up, your customers can collect their favourite products without having to wait for delivery. 

Why should you offer In-Store Pick-Up?

In-Store Pick-Up benefits both you and your customers in several ways:

  1. Lower Delivery Costs – cheaper for you and your customers
  2. Saves time – less time spent packaging and preparing orders, and more convenient for your customers to pick it up when it suits them
  3. Impulse purchases – 67% of online shoppers add extra items to their carts when they can pick them up immediately in-store.* This means more revenue for your business!

* Shopify’s 2022 Future of Commerce Report

How do I turn it on?

Go to Manager > Online Store > Settings.

Under the How will you fulfil orders? dropdown, select either Pick-up only if you don’t want to offer shipping, or Ship & Pick-up if you want to offer both shipping and pick-up.

You can read the full guide here.

Keep reading

Introducing 2-Way Chat: Seamless Client Communication, All in One Place

May 4, 2025

Staying connected with your clients just got even easier. We’re excited to introduce 2-Way Chat, a powerful new feature that lets you send and receive SMS messages directly within the PhorestGo app. No more jumping between platforms or missing important replies—everything is now centralised, intuitive, and efficient. Why You’ll Love 2-Way Chat 📱 Keep Conversations … Continued

< 1 min

Learn More

Turn Curious Clicks Into Clients with Phorest Lead Management

April 28, 2025

Whether you’re building a lead strategy from scratch or levelling up an existing one, Phorest brings it all together in one seamless system — helping you go further by turning casual interest into confirmed bookings. From website visitors with questions about high-value treatments to curious social media users exploring your services: Phorest captures and converts … Continued

2 min

Learn More

Improvements to Staff Goals – Unlock Your Team’s Potential

March 31, 2025

At Phorest, we know that a motivated team is an unstoppable team. That’s why we created Staff Goals, our intuitive goal-tracking feature on PhorestGo, to help your team track, achieve, and surpass their targets. By keeping them engaged and driven, you’ll boost morale and see stronger sales.  And now, with our latest Staff Goals improvements, … Continued

2 min

Learn More