Taking Control Of Your Color Business With Vish

Ask any owner or manager of a hair salon about color waste, and most will say it’s a nightmare — rightly so. Hair color services bring in a wide range of unexpected situations. When errors happen, they quickly become costly. Something “as small as” unbalanced color scales can have a colorist or assistant mix up … Continued

Digital Consultation Forms: A Step Closer To Your Safe & Paperless Salon

In the hair and beauty industry, consultations are paramount. While they help build relationships and trust, they also ensure risk assessments are done, provide essential information to therapists and stylists about the types of products and treatments that can be performed, and are an excellent resource for making recommendations and retailing products.

How To Maintain A Post-Lockdown, Top-Quality Salon Experience

The industry is likely never to go back to the way it operated before COVID-19. As salons and spas progressively reopen, they are also shaping a new normal. However, with social distancing protocols in place, maintaining an engaging customer experience might feel slightly challenging. From cleanliness procedures to booking appointments and selling retail, various processes … Continued

Never Lose Faith: Successful Avenues For Making Money While Closed

When you look at the current crisis, the biggest concern is the sheer uncertainty of how long it’s going to last and what the long term impact on business will be. You’ll be hearing scenarios for all sorts of lengths, but the reality is, no one knows. Not even the greatest epidemiologists in the world … Continued

Together, But Apart: Staying Connected With Salon Clients Through A Crisis

Over the days, months and years, you’ve put in a relentless amount of work to build your clientele. In salon clients who’ve been trusting you for a long time, you’ve established a bond. Some of them have perhaps even become good friends of yours outside of the salon! You’ve seen them in their highs and … Continued

How To Set Your Salon’s 2020 Vision With A Simple Framework

When attending a full-day conference, sitting down to listen to talks all day can quickly become exhausting mentally (and uncomfortable, physically). To stimulate blood flow and creative juices, the Salon Owners Summit introduced workshop rotations about three years ago. Unsurprisingly, they’ve gone from strength to strength ever since, and attendees get to leave with actionable … Continued

Salon Owners Summit 2020: Success Stories & Industry Trends

The Salon Owners Summit wouldn’t be Europe’s most prestigious industry event without a speaker lineup featuring some of the greatest minds in the world in business, customer service, marketing and management. Naturally, heavyweights don’t get their reputation out of thin air. They get it from tirelessly showing up with good work and valuable contributions. And … Continued

Thinking Differently: Your 2020 Blueprint For Salon Growth

Falling into the Millennial generation myself, I was quite surprised to hear Stefanie Fox Jackson, speaker at the Salon Owners Summit 2020, mention the Internet saw the light of day in 1991. Quick maths that was nearly three decades ago — pram days for me. Then there was Google in the year of 1998. It’s … Continued

Salon Business Management: Working On The Right Things

When the industry you’re passionate about sees, on average, seven out of ten businesses operate unprofitably, doing the right things the right way isn’t just a desire, but a prerequisite for survival. The same goes for when you’re faced with “Force Majeure” situations, or sudden, unexpected events that can’t be controlled or protected against.