Why Salons, Spas, and Clinics Are Upgrading to Smarter, More Intuitive Systems

If there’s one thing every salon, clinic, and spa owner can agree on, it’s this: there are never enough hours in the day. Between juggling schedules, keeping staff happy, and making sure clients leave smiling, “busy” can sometimes feel like a permanent state of being. But here’s the truth… being busy doesn’t have to mean … Continued

How Smart Salons, Spas, and Clinics Use Data to Unlock Hidden Growth

Did you know that businesses that actively track their goals and act on that data can hit their goals 96% of the time? No, it’s not magic. It’s just math.  Running a successful business has always relied on instinct. You’ve learned to read your clients, sense when to launch a promotion, and know when your … Continued

The Secret to Scalable Salon, Spa, and Clinic Growth – Motivating Your Team to Succeed

Ambitious salons, spas, and clinics across North America are scaling fast: expanding teams, opening new locations, and introducing premium, in-demand services. However, we know this much is true: sustainable growth doesn’t just come from new revenue streams. It comes from the people who power them. When your team is motivated, supported, and growing alongside the … Continued

Building Healthy Salon Teams: Training & Mental Health for a Thriving Culture

When Daniel Mason-Jones stepped onto the stage at the Salon Owners Summit, he opened his keynote with unexpected vulnerability, saying; “I’ll be completely transparent. I’m so nervous. Do you ever get nervous?” A simple question, but a powerful one. Because if there’s one thing salon, spa, and clinic owners know all too well, it’s the … Continued

Keeping the Flow: How to Improve Internal Communication in Your Salon, Clinic, or Spa

Communication is the foundation of every high-performing team, especially in detail-driven environments like salons, spas, and clinics. It’s what keeps the all-important flow intact—minimising misunderstandings, enhancing collaboration and ensuring every client experience is exceptional. When communication breaks down, everything from operations to team morale can hang in the balance. Effective internal communication, which can often … Continued

Setting Targets For Salon & Spa Staff

Goal-setting isn’t just a business buzzword – it’s a proven strategy for driving performance and motivating teams. For salons, spas, and clinics, clear and actionable targets can make all the difference, helping your staff stay focused while delivering exceptional client experiences. Companies that focus on their employees’ performance are 4.2 times more likely to outperform … Continued

Expanding to a Second Location: How to Know When Your Salon Business is Ready

Opening a new location is a major goal for many business owners in the professional hair and beauty industry. Expanding your business, some believe, represents success. It signifies opportunity and expansion, allowing you to share your offerings with more people and continue building the brand you’ve worked so hard to create.  That being said, however, … Continued

Meet the Salon Today 200 Honorees: Hott Salons

We spoke to Lia Hakim, the founder of Hott Salons in New York, a Salon Today 200 Honoree for two consecutive years in the Growth category.  Lia is a business leader who has always followed her instincts. A hairstylist by trade and part-time flight attendant, she now owns two successful salons and continues to expand … Continued

Navigating the Pay Puzzle: Compensation Plans for Your Professional Hair or Beauty Business

As a salon, clinic, or spa owner, you may have lost sleep over one burning question: “How should I pay my team?” It’s a topic that’s sparked endless debate in the hair and beauty industry, and for good reason. Your compensation plan isn’t just about numbers—it’s a major driver in your business, influencing everything from … Continued