The Challenge of Managing Teams Across Multiple Locations
Togninis Hair is a busy, family-run salon with two locations in Brisbane QLD. Speaking to owners Kristian and Tracey Tognini, they explain some of the issues they were facing when trying to manage staff across two locations with their previous software.
As their old software was not cloud-based, they couldn’t access information for each location remotely, meaning they had to travel across Brisbane to check reports or set and change rosters. And switching staff from one location to the other at busy periods was extremely difficult.
They needed a solution that would allow them to remotely manage teams and rosters, as well as one that empowered staff to manage their own books and track their own performance metrics. That’s why they switched to Phorest.