Phorest vs Treatwell

We’re not a marketplace or directory

Phorest doesn’t run a salon marketplace or directory. We don't make money from bookings taken through the marketplace - even more so from new client bookings. That means we will never show your clients other salons in your area or encourage customers to shop around for the lowest price. All of our marketing tools are designed to help you get your clients back in, spending more and generating referrals.

You alone own all your own data

Your client information and service history is the lifeblood of your salon - you should own that data and protect it at all costs. And when you use Phorest, that is the case - you can extract your data whenever and however you wish.

Multiple no-show alerts

Unreliable clients can leave you with empty timeslots and cost valuable revenue. Phorest automatically adds a note to client records when a client doesn’t show for an appointment, and you’ll get a ‘multiple no-show’ alert when they try to book with you over the phone. This allows you to turn them away, or request they book online with a deposit, allowing you to capture their payment details and charge a no-show fee should it happen again.

Market to your clients directly through your software

With Phorest you can send marketing SMS & email directly through the software. We provide you with tried & tested email & SMS templates to work with, as well as a library of stock photos that are free to use, and an image editor tool to make them your own.

Fallback SMS

Most salons only have email addresses for 30% of their clients. Don’t put all that effort into beautiful marketing promotions, only to miss 70% of your clients! Phorest is the only salon software with a Fallback SMS feature that lets you send a link to your promotion, via SMS, to clients that do not have a valid email address on their client card.

See marketing ROI right to the register

Because our marketing, management and reporting tools are integrated, you can see the impact of your marketing spend all the way to the register - see how much revenue your campaigns brought in, and even what services and products your clients were prompted to buy.

Online reputation manager

No other salon software has a built-in online reputation manager, helping you get hundreds of 5 star reviews on Google, Facebook and Yelp by prompting your best reviewers to share their comments online in one click. Let your online reputation generate referrals for you while you sleep.

Make money while you are closed

Sell gift vouchers online at any time of the day or night and make money while your salon is closed! Phorest Online Gift Vouchers can be switched on with just one click and can only be used in your salon. Customers can buy for themselves or a friend and can choose their own amount and our smartly integrated marketing suite makes it easier than ever to plan email and SMS campaigns to drive sales. Easy one-click set-up!

Your own booking app in the app store

Give your customers a professional experience and a simple way to book with you on their own time, with your own salon booking app they can download from the Apple or Android app stores.

Free SMS to clients overdue to rebook

Machine learning in Phorest recognises when your clients are overdue to rebook their usual services, and you can send an SMS to them, free of charge, to remind them to make that booking asap.

Stock take app

Take the chore out of stock takes with our iPhone and Android app – just scan the barcode with your phone’s camera, enter your stock count, and you’re done!

Multi-location compatible

Manage multiple branches from the same software. Link your staff, stock, rooms, services and equipment to their relevant location(s), and easily roster staff across branches. View your reports by location or compare all your branches in one view.

Consultation forms

Gather client information with professional and paperless consultation forms on your salon tablet, and store them digitally and securely in your client records.

Before & after image portfolio

Store your before and after pictures, safe in the cloud, attached to the relevant client card, and easily search and share pictures straight to social media from the app.

Migration/import of your client info, services and products included

Many other software suppliers tend to leave you to sort out the switch from your previous provider by yourself. At Phorest we have a dedicated onboarding and migration team to take the heavy-lifting from you. As standard, our team will help you import your client information, services, products and more, so you can make the switch with zero downtime at your salon.

Support is at our core

Our clients can’t say enough good things about our excellent support team. 'Seirbhís go hiontach' (excellence in service) is a driving mantra here at Phorest. Just check out what they’re saying about us below.