AI & Smart Features from Phorest

Clients return where they feel remembered and valued – and Cheat Sheet AI makes sure your service providers can make every client feel like their most important booking of the day.

This is no ordinary AI chatbot – Reporting AI has been co-innovated between Phorest and Google, and is connected directly to your real, verified data. It understands every number, every metric, and what they mean for your business.

To make it even easier, Reporting AI comes with pre-built prompts – one-click questions we know every salon needs to answer regularly. It doesn’t just answer questions – it helps you ask the right ones.

In a world where personalized service sets you apart, staying connected with clients is key. However, manually sending reminders, promotions, or review requests can quite easily fill up your time. Phorest’s Automated Email & SMS features takes care of that for you, keeping your communication as polished as your business.

Phorest’s email and SMS features allow you to automate all client communication, from appointment reminders and confirmations to post-visit follow-ups.

Consistent, thoughtful communication keeps your clients engaged and coming back, without adding extra tasks to your to-do list. By letting Phorest handle the details, you can focus on delivering exceptional service, knowing that every client interaction is timely, relevant, and perfectly on brand.

Not everyone wants to give their email address to a business. That shouldn’t mean they miss out on important updates. Phorest’s Fallback SMS feature ensures that no client slips through the cracks, delivering key messages to clients without email addresses on your system directly to their phone, even when they skip the inbox.

Fallback SMS ensures that a link to your marketing email promotions are sent to clients’ phones if you don’t have their email on file, keeping your salon, spa, or clinic top of mind.