Premium Salon & Spa Marketing Software Solution
Imagine having your own marketing team...
The Phorest marketing suite is the next best thing. We pride ourselves on offering the most sophisticated tools in your industry to help you own your brand, and reach your ideal clients.
Phorest Chat For Client Interaction
Bringing the human touch to your online business
With a personalized, 2-way conversation
Use PhorestGo to initiate conversations with clients and get their responses in real time. Take communication to the next level by using Phorest Chat for pre and post appointment care like never before.
Human, safe, personal
Manage your new normal with ease
Keep a record of your conversations
Every client has their own message thread
Tried & tested templates for all occasions
All you need to do is press send
Discover a whole library of ready-made SMS and email marketing templates to promote your business and get your clients back in, spending more.
Pick an occasion or goal (increase online bookings, launch your online store, promote gift cards, send a monthly newsletter…) and find a tried and tested template. Then just press send and watch the bookings roll in!
Easy-to-Use Email and SMS Builder
Build your own salon marketing campaigns
Smart Integrated Tools
Built-in photo editor & image library
Our campaign builder comes with over half a million images you can use for free – just search any topic to find a range of high quality images to choose from, or upload your own.
Add a flair of your own brand voice with our built-in photo editor – add filters, edit photos, add links and fun overlay text to suit your message.
Spelling & Grammar Check
For writers of every level
Custom Made Marketing
Because clients like it when you talk straight to them
Easy, Targeted Planning
Refined Target Lists
Reach the right customers
Send your campaign to all clients with a valid email address, or refine the list by clients who have had particular service before.
Reach out specifically to re-engage clients who have not visited the branch for a period of time. Target clients who previously purchased a gift card or product or your top spending clients.
Because only 30% of clients give email information
Easy Planning & Scheduling
Schedule campaigns ahead of time
Success Measurement, Right to the Register
Know exactly which campaigns worked
Integrating your marketing with your POS and client cards, means you can track the success of each campaign right to the register.
See which clients engaged your campaigns and made a booking; the treatments or services they booked; how much they spent; their retail purchases and more so you can measure your marketing investment.
Guaranteed Return on Investment
Make $22 for every $1 spent
5-Star Reviews Online
Get more reviews on Google, Facebook and Yelp
No other salon software can be automated to help you get more 5-star reviews on Google, Facebook and Yelp, generating referrals while you sleep!
Clients receive review requests after each visit, giving you invaluable client feedback. Your top reviewers get a follow-up prompt to post their review to your salon Facebook, Google or Yelp profile with one simple click.Review and Reputation
Autopredict & prompt clients to rebook
Get lost clients back in
A direct line to your customers, in their pocket!
“The Client Reconnect feature helped the salon recoup $21,000 in service sales in 2019. It’s super easy to use, and we have ours set up to automatically text or email clients who are overdue, then send a follow-up communication two weeks later if they don’t respond”
“Phorest chat is wonderful! It has been an integral part of our new Covid protocols, allowing staff to text clients when ready straight from the app which saves time. Time that can be used for sanitizing. Our customers have also commented that it is nice to have a designated text number they receive all of our reminders, appointment questions and contacts from!”