Phorest vs Aesthetic Record

Looking for a better alternative to Aesthetic Record?

Phorest is built to help you do more than just manage your med spa. From powerful marketing and loyalty tools to smarter ways to track return on investment, Phorest gives you everything you need to manage, market, and grow your medical aesthetics business.

Here’s exactly what Phorest can offer you that Aesthetic Record can’t.

Aesthetic Record

Supercharge your marketing

Facebook & Instagram Ads Manager

Fallback SMS

Sell retail products online

Expert recommendations

Boost direct bookings

Branded booking app

Front Desk AI

Online Reputation Manager

Elevate the patient experience

Cheat Sheet AI

Industry specific loyalty program

Support

Free training for life

Dedicated business advisor

Renowned support team

Top reasons why Phorest is a better choice than Aesthetic Record for your med spa.

Read more in detail exactly what Phorest can offer you that Aesthetic Record can’t.

REASON #1 Supercharge your marketing

Facebook & Instagram Ads Manager

Phorest Ads Manager is designed specifically for social media advertising in the aesthetics industry, making it easier to create, launch, and manage campaigns in one place. Build ads from scratch or get started quickly with ready-made templates, then track performance from clicks through to bookings and payments — so you can clearly measure the revenue and return on investment from every campaign.

Fallback SMS

Most clinics only have email addresses for 30% of their patients. Don’t put all that effort into beautiful marketing promotions, only to miss 70% of your patients! Phorest is the only software with a Fallback SMS feature that lets you send a link to your promotion via SMS to those that do not have a valid email address on their patient card.

Sell retail products online

Sell retail products online at any time of the day or night and make money while your business is closed! Your Integrated Online Store requires no web adjustment, dev time, or additional tools. Just select which products you want to sell online and let your customers place their orders!

Expert recommendations

Maximize retail sales with Phorest’s Expert Recommendations. If a patient isn’t ready to purchase a product on the spot, your team can send personalized retail recommendations via SMS, allowing them to buy at their convenience through your Online Store. This seamless follow-up keeps your products top of mind, boosts sales, and enhances the client experience, all with just a few clicks. Unlike other systems that rely on in-clinic sales alone, Phorest helps you extend your reach, driving revenue anytime, anywhere.

Expert Recommednations_Boost Product Sales-min

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REASON #2 Boost direct bookings

Your very own branded booking app

Your branded booking app puts your med spa into your patients' pockets. Created by Phorest and branded by you, your booking app allows patients to book, reschedule, and cancel appointments with ease while giving you the opportunity to send marketing material and special offers straight to their phones.

Let Front Desk AI handle routine client messages

Keep patient conversations moving, even when your team is busy or the business is closed. With Front Desk AI, routine enquiries and appointment requests can be handled automatically, letting patients book in seamlessly and freeing up your front desk to focus on the patients in front of them.

Online Reputation Manager

Phorest’s Online Reputation feature helps clinics grow their reputation with automated review requests after every appointment. With 79% of consumers trusting online reviews as much as personal recommendations, more verified reviews can help improve your visibility in local search results and attract new patients. Make your Google and Facebook reviews work harder for your business, bringing in referrals and building trust 24/7.

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REASON #3 Elevate the patient experience

Instant patient insights with Cheat Sheet AI

Phorest’s Cheat Sheet AI helps your team deliver a more personal experience from the moment a patient arrives. With instant access to key details like visit history, preferences, notes, and past purchases, staff can tailor consultations, recommend the right services or products, and make every patient feel remembered.

Industry specific loyalty program

The beauty and aesthetics industry is unlike any other, and your loyalty program should reflect this. Phorest’s Treatcard Loyalty Program is the largest in the industry, allowing you to assign products or services as “treats” that patients can avail of as rewards. Create a clinic experience like no other while boosting retention and higher spending, too.

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REASON #4 Support second to none

Free training for life

You and your team will get comprehensive free onboarding training when you switch to Phorest, but we don’t stop there. You can book additional free online training sessions with us for as long as you like, for old staff and new alike.

Support from a dedicated Business Advisor

With many other software providers you’ll get an account manager to help you get set up, but once you’re up and running you won’t hear from them again. With Phorest you’ll be assigned a Business Advisor to make sure you’re getting the most from your software, supporting you to keep growing your business and increasing your revenue.

Renowned support team

Our clients can’t say enough good things about our excellent support team. 'Seirbhís go hiontach' (excellence in service) is a driving mantra here at Phorest.

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Ready to switch from Aesthetic Record to Phorest?

Talk to us about how Phorest can help manage, market, and grow your med spa.

Switching to Phorest is easy because we are here to help in any way

Easy Migration

All our plans include tailored system set up for your salon or clinic. We’ll import your clients, staff, services, products and more for you. Our migration specialists have years of experience in safely migrating client record information from most other salon or clinic software.

Free Training for Life

We’ll set you and your team up with comprehensive onboarding training; and you can book additional online training sessions with us for as long as you like. New staff starting in the future? No problem, we’ll get them trained up too at no extra cost.

Top Class Support Team

Our friendly support team is on call or chat, and they’re renowned for going above and beyond to answer your questions, big or small, as quickly as they can. ‘Seirbhís go hiontach’ (excellence in service) is a driving mantra here at Phorest.

“We have successfully migrated many clinics from Aesthetic Record to Phorest. The team and I will help to make the process as simple as possible for you, bringing across your client information. If there’s anything we can’t migrate for you, our onboarding team will guide you through our simple input process, so you can make the transition with zero downtime at your med spa.”

Shane Kelly, Data Migration Specialist
at Phorest Software

What is the difference between Aesthetic Record and Phorest?

Aesthetic Record is an EMR-first platform built around clinical charting, photo documentation, and HIPAA compliance for medical aesthetics practices. Phorest is an all-in-one platform for medical spas that combines online booking, POS, CRM, clinical charting, and a built-in marketing suite in one system. The core distinction: Aesthetic Record’s foundation is clinical record-keeping, while Phorest’s foundation is business growth, with HIPAA-compliant charting and clinical documentation built into a broader revenue and retention platform.

How does Phorest’s marketing compare to Aesthetic Record’s?

Phorest’s marketing is native to the platform with automated email and SMS campaigns segmented by treatment history, lapsed visits, or membership status, an AI-driven after-hours lead engagement tool, and a lead management system, all connected to the same client record used for booking and checkout. Aesthetic Record also supports marketing campaigns and reminders, but its more advanced automation typically comes through third-party integrations such as Mailchimp, HubSpot, and ActiveCampaign rather than a fully native marketing suite.

How does client retention and loyalty compare between Phorest and Aesthetic Record?

Phorest includes a native loyalty and referral system: TreatCard and Digital Loyalty, built directly into the POS and online booking flow, so points, rewards, and referrals are tracked automatically without extra setup. Aesthetic Record supports tiered membership pricing within its EMR, but retention marketing like win-back campaigns and review generation more often relies on connected third-party tools rather than a built-in retention engine.

How do onboarding and support compare between Phorest and Aesthetic Record?

Phorest assigns every med spa or clinic a dedicated Business Advisor and includes migration specialists who handle data transfer, client/staff/service imports, and team training as part of every plan. Aesthetic Record offers live training sessions and documentation, but user reviews describe onboarding as confusing at first, cite a lack of organized training resources, and some report support quality declining as the company scales.

Which platform is more cost-transparent, Phorest or Aesthetic Record?

Aesthetic Record publishes per-user monthly pricing tiers, though users report additional charges for extras like data exports. Phorest doesn’t publish flat pricing. It provides a custom quote based on business size and number of locations, and reviewers note plans commonly bundle upgrades, support, and core features rather than charging per add-on feature.