Phorest FM Episode 195: Stefanie Fox On Leadership & What Staff Want From Their Salon

When running a business, the need to drive both performance and business often comes with thinking that dangling a carrot or motivating somebody to do something is the way we're going to get there fastest. Yet when you look at human psychology, and you understand what makes people feel both interested and capable of doing something different, it requires that they work hand-in-hand with someone that's going to help them. In this episode, we look at the differences between leadership & motivation, dive into Stefanie Fox's recent research on staff's wants and needs, and discuss what responsibilities a great leader has in today's industry & workforce changing landscape.

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