Introducing Phorest Support Bot

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We’ve made some exciting updates to the way you get the support you need! Introducing our brand new Help button!

From today, you’ll notice a new Help button in the top right corner of most screens in Phorest. When you click it, we’ll automatically recommend help guides to you based on the screen you’re currently viewing in Phorest, making answers available to you instantly at the single click of a button!

We’ve also integrated our brand new Phorest Support Bot, which has been trained on years of previous support knowledge and is available 24/7.

If the recommended guides aren’t what you’re looking for then put the bot to the test and ask it a question!

We’ve already seen some amazing results during our testing phase, so make sure to check it out!
Also don’t worry – Our wonderful Support team is still here for you whenever you need us, and you can still log a ticket by clicking Get in touch in the new Help area, or by going to the older Contact Support area and clicking Contact.

Keep reading

More Flexibility Taking Payments with our new Virtual Terminals

November 18, 2022

As part of our expanding PhorestPay functionality, we are excited to add Virtual Terminals which allow you to take manual card payments over the phone directly into your PhorestPay system. […]

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Save Time with New Automated Consultation Forms!

November 15, 2022

We’re pleased to announce that you can now set up automated consultation forms with Phorest. With this new feature enabled, clients will automatically receive consultation forms ahead of their appointments. […]

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Introducing the Autumn Collection – What’s new in Phorest?

September 23, 2022

Say hello to our brand new features – including new Online Store updates, New Reports, Accounting Integrations and more. At Phorest, we are committed to continuous improvement of our platform […]

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