| Support

Learn to run, manage and grow your salon to new heights #TogetherWeGrow

Retail

2 min

The #SalonRetailWeek Industry Challenge: Winners Announced!

Did you know that 88% of salons are not actively promoting their retail to their clients? Or that even a modest increase in retail sales can push your profits up by 45%? We’re happy to share some of the results from the brand new industry challenge #SalonRetailWeek and of course, prize winners of the 2018 edition!

Read article
Retail

2 min

Salon Products: The Exclusivity Of Being Exclusive

The opportunity to stock salon products on the grounds that they would be exclusive to my business has knocked at my door quite often. The representative of a company spinning me the yarn that this particular product will only be in a select amount of salons, and only salons of a certain standard. In the … Continued

Read article
Retail

4 min

The Ins And Outs Of Selling More Retail

Let’s talk about Lisa, an award-winning stylist in a hair salon in Birmingham. She is passionate about hair, but there’s an elephant in the room. She hates selling retail because she says: “I’m just not a salesperson. I love to make people look and feel like a million dollars. Selling more retail is not what I’m about.”

Read article
Retail

5 min

Coffee For Lunch | Interview With Salon Owner Lynda Tarpey

What makes a salon, a winning salon? How does one manage retail, customer service and care altogether in a perfect balance? These were questions we had for Lynda Tarpey, director and founder of Pretty Woman, the stylish and elegant Salon and beauty boutique in Leeds, United Kingdom. More than a mere profile spotlight, this interview … Continued

Read article
Retail

3 min

How Retail Display Influences Impulsive Salon Purchases

Have you ever walked out with retail products and an expensive bill in your hands, wondering how in the world that happened? Well, studies find that we’re predictable, hence easily convincible. Sometimes, it only takes the touch of a product to land a sale. Handy, no? So what are you still waiting for to influence … Continued

Read article
Retail

3 min

The Top 3 Salon Misconceptions About Selling Retail

If selling is truly an art that needs to be learned, then selling a product to a customer shouldn’t be a performance. Avoid these top three salon misconceptions when pitching to clients and effectively reduce the chances of coming across as lame, awkward or dare I say: salesy.

Read article