Enough Is Enough: When It’s Okay To Fire A Bad Salon Customer
In the professional hair and beauty industry, salons and spas are often seen as sanctuaries of peace and tranquillity where clients visit to sit back, relax, and indulge in a […]
Read articleCreating a Menopause-Friendly Salon Space: Our Top Tips
With many countries across the world experiencing an ageing population, now more than ever it’s important to understand how to service clients who are experiencing the effects of menopause or […]
Read articleYour Expertise. Our Tech. Give Your Clients a Premium Consultation.
As part of our ongoing Summer Collection, we wanted to design a feature that makes the consultation process easier, quicker, and safer for Phorest salons and clinics. Understanding the unique […]
Read articleThe Salon Owner’s Guide to Client Retention
Ever wish you could replicate your favourite clients and just have them visit your salon or spa over and over again? You know the ones we’re talking about; those who […]
Read articleRevolutionise Reception with PhorestGuest
When clients enter your salon, what’s their first impression? Are they greeted with a lengthy queue of waiting guests, or perhaps an empty, unmanned reception desk? Do you spend your […]
Read articleTop Tips For Your (Online) Reputation: From Five-Year Client Experience Award Winners
We’ve asked 5-year winners of our prestigious Client Experience Award for their best tips to create the kind of exceptional customer experience that earns sparkling online reviews, keeps your clients […]
Read articleHow To Maintain A Post-Lockdown, Top-Quality Salon Experience
The industry is likely never to go back to the way it operated before COVID-19. As salons and spas progressively reopen, they are also shaping a new normal. However, with […]
Read articleThe 3 Marketing Emails You’ll Need for A Successful Salon Reopening
There are many vital elements to consider when looking at reopening your salon. But let’s say that you have your new schedule organised, your new opening hours set and your health […]
Read articleTogether, But Apart: Staying Connected With Salon Clients Through A Crisis
Over the days, months and years, you’ve put in a relentless amount of work to build your clientele. In salon clients who’ve been trusting you for a long time, you’ve […]
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