Category: Loyalty

Spread Joy & Generate Cash Flow With Online Gift Vouchers

A connection with a customer might start with something as simple as them watching an Instagram Live of yours, or noticing your shop front while strolling down the street… but […]

4 min

How To Set Your Salon’s 2020 Vision With A Simple Framework

When attending a full-day conference, sitting down to listen to talks all day can quickly become exhausting mentally (and uncomfortable, physically). To stimulate blood flow and creative juices, the Salon […]

6 min

The Better Choices Better Leaders Make: Compliance vs Commitment

Compliance vs Commitment. When we frame an idea, a problem, or an opportunity, we are choosing our perspective. Look at a “glass as half-empty,” and we start conserving and protecting. […]

2 min

The Better Choices Better Leaders Make: Satisfied vs Loyal

Satisfied vs Loyal. When we frame an idea, a problem, or an opportunity, we are choosing our perspective. Look at a “glass as half-empty,” and we start conserving and protecting. […]

2 min

Who’s Your Bernie? Attracting The Right Clients To Your Salon

We all have a Betty. You know the type – she’s booked for a full cut and colour, the last time she was in she was 25 minutes late, and […]

7 min

The Art Of Boosting Loyalty & Rebooking Salon Clients

This week on #30Days2Grow, participants are being put to the challenge of working on two things: loyalty and rebooking salon clients. No easy feat. It requires a shift in our […]

3 min

How To Use GDPR To Build Trust And Show Clients You Care

The closer in time we get to the day the General Data Protection Regulation (GDPR) goes into effect in the EU; the higher the chances are that you will be […]

4 min

How To Be Fully Booked Thanks To Salon Client Retention

Here in Phorest, we firmly believe that if your salon has had over 3000 clients through its door, then you can stop continuously chasing new customers and focus a little […]

4 min

5 Concrete Ways to ‘End It’ With Salon No-Shows

Sometimes, SMS booking reminders just aren’t enough to get a client to show up. And while it’s crazy to think it’s possible to completely eliminate no-shows, there are ways to […]

3 min