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Learn to run, manage and grow your salon to new heights #TogetherWeGrow

Customer Service / Loyalty / Management / Sales & Marketing

5 min

How Salons, Spas, and Clinics in the UK Can Boost Client Loyalty – Without More Admin

Studies show that it costs up to seven times more to attract a new client than to keep an existing one, and in the current climate, every penny (and hour) counts. With rising overheads, limited time, and ever-higher client expectations, it’s no wonder that salons, spas, and clinics across the UK are flipping the script … Continued

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Finance / News & Events / Salon Owner's Summit / Salon Owner’s Summit

4 min

Tipping the Scales: Empowering Staff with PhorestTips

At this year’s Salon Owners Summit, Jacob Morris, a Product Designer at Phorest, took us on a journey through the salon industry’s evolving tipping landscape, weaving in humour, real-life stories, and some eyebrow-raising research findings along the way. The session wasn’t just about tipping – it was also about empowerment, specifically, how businesses can give … Continued

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Leadership / Leadership / Management / Salon Owner's Summit / Staff

5 min

Building Healthy Salon Teams: Training & Mental Health for a Thriving Culture

When Daniel Mason-Jones stepped onto the stage at the Salon Owners Summit, he opened his keynote with unexpected vulnerability, saying; “I’ll be completely transparent. I’m so nervous. Do you ever get nervous?” A simple question, but a powerful one. Because if there’s one thing salon, spa, and clinic owners know all too well, it’s the … Continued

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