The Importance & Benefits Of Having A Salon/Spa Business Plan

It’s one thing to dream about owning your own business, but converting those dreams into reality takes careful research and planning. Underestimate the costs of running a business, and there will be no profit left. A salon/spa business plan helps to clarify your thoughts and ideas and can act as working document that you refer … Continued

A Quickstart Guide To Salon & Spa Business Permits In The UK

If you’re about to open your first salon or spa, you’ve probably scoured the internet for a checklist of things not to forget. Alternatively, perhaps you got help from a friend who owns and runs a salon. Either way, you’ve finally decided to take the plunge. While in the midst of working out business plans, … Continued

How To Deal With Bullying & Harassment In The Salon Or Spa

Preface by Alex Bélisle-Springer, Digital Content Editor Most of our ideas for blog posts and podcast episodes come from our readers. Sometimes we get them through emails and suggestions, other times thanks to keywords and search terms. For this delicate topic – dealing with bullying & harassment issues – the idea came from a few … Continued

Salon Reception Areas Need To Be Rethought Of… But Why?

Lately, I have been on a mission to revolutionise my clients’ salon reception areas and desks. More specifically, I focus on the training for reception and on how to turn the first and last client touchpoint into a strong commercial asset that impact revenue. Ok, so “revolution” might come off strong, but being French, I thought it … Continued

Hiring Salon Staff: Tips For Finding The Very Best

Successful hires rarely come from going through the process under pressure. Looking out for salon staff that could fit your culture should always be at the back of your mind – hear Saad Aslam, CEO of HC Medspa on this. Saving resumes for the right moment rather than rushing a hire can make your life … Continued

11 Ways You Can Raise Money For Your Salon In Ireland

Guest Article by Gloria Murray, Accountant and Director of Murray Associates Accountants It might seem like a good decision to borrow money to fund your new business or expand your existing salon, clinic, or spa. Before you do this, make sure you look at your cashflow. You have to make sure you can make the repayments each … Continued

Should You Have A Salon Employee Of The Month Program?

Employee of the month: One of the most classic forms of employee recognition out there and in the eyes of many, one that falls flat almost every time. Although the idea of implementing a salon employee of the month program might stem from a desire to inspire positivity and motivation, it can, unfortunately, backfire and undervalue … Continued

How To Turn A Contact Into A Salon Mentor In Just 5 Steps

A few weeks ago, our Founder and CEO Ronan Perceval wrote an article relating some of the lessons he’s learnt along his career building Phorest Salon Software. The most important takeaway was perhaps what this excerpt explains: “[…] whether it be to help you overcome different setbacks or just to plan for the future, as … Continued

When Is It Time To Hire An Assistant Salon Manager?

This should be an easy question to answer, right? As soon as you can afford it! Wrong. I believe that it’s a little more complicated than that. First, because your assistant salon manager is someone you want to be able to trust at all times – which can be challenging in itself –  but second, because … Continued