The Better Choices Better Leaders Make: Compliance vs Commitment

Compliance vs Commitment. When we frame an idea, a problem, or an opportunity, we are choosing our perspective. Look at a “glass as half-empty,” and we start conserving and protecting. Seeing the same glass as “half-full” and opportunity and growth emerge. Our thinking shifts simply by how we choose to look at or “frame” something. “This vs … Continued

How To Win At Designing A Salon (Even Your First)

Designing a functional and attractive salon or spa that represents the brand and vision is for some, the most exciting part of opening a business. For others, not knowing where to start can turn the whole experience into a nightmare.

3 SMS Ideas To Boost Men Bookings This Father’s Day

Mother or Father’s Day messages to clients don’t always have the intended effect. That’s something we found out the hard way a good few years ago when we sent out a personalised Mother’s day message to our clients and received a couple replies along the lines of: “That would be great if I had a mother. … Continued

The Better Choices Better Leaders Make: Satisfied vs Loyal

Satisfied vs Loyal. When we frame an idea, a problem, or an opportunity, we are choosing our perspective. Look at a “glass as half-empty,” and we start conserving and protecting. Seeing the same glass as “half-full” and opportunity and growth emerge. Our thinking shifts simply by how we choose to look at or “frame” something.“This … Continued

How To Add Value To Your Salon’s Appointment Reminders

Did you know that 62% of no-shows occur simply because clients forget when they’re booked in for? Send a quick email and/or SMS appointment reminder or communicate through your salon booking app and you radically reduce that number. Now, you’re probably already doing that, which is awesome. What we want to shed light on is … Continued

The Better Choices Better Leaders Make: Acknowledge vs Defend

Acknowledge vs Defend. When we frame an idea, a problem, or an opportunity, we are choosing our perspective. Look at a “glass as half-empty,” and we start conserving and protecting. Seeing the same glass as “half-full” and opportunity and growth emerge. Our thinking shifts simply by how we choose to look at or “frame” something. … Continued

Making Charity & The Act Of Giving Your Salon Business Culture

Social consciousness is changing the way consumers spend their money. In a 2024 survey, nearly 50% of consumers said they were more likely to remain loyal to companies that donated to charity. Consumers want their money to go toward causes they believe in, and businesses in the professional hair and beauty industry have been significant … Continued

6 SMS Ideas For Valentine’s Promotions In Your Salon

Still have a few vacant spots in your diary for Valentine’s Day? SMS promotions are often the quickest way to solve that issue. What most people struggle with though, is what to write in these texts. That’s why we’ve listed six great ideas to add fuel to any Valentine’s Promotions you’ve already got going. It’s … Continued

7 Tips To Increase Profits In Your Salon Or Spa This Winter

Winter can be one of your busiest times – especially in the run-up to the holiday season. However, it can also mean quiet times when the sales slump in January and February. That’s why in order to increase profits in your salon this winter, now is the time to start planning. To make the most … Continued