Get Your Copy: The Salon Retail Success Playbook!
More often than not, stylists and therapists are afraid to sell products – for various reasons. The most common explanations we’ve heard about are: being scared to turn clients away, […]
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The Better Choices Better Leaders Make: Compliance vs Commitment
Compliance vs Commitment. When we frame an idea, a problem, or an opportunity, we are choosing our perspective. Look at a “glass as half-empty,” and we start conserving and protecting. […]
Read articleHow To Make Retail Profits Work For You
Do you take the money you earn from retail sales, put it in your account and pay bills with it? While most salons and spas would answer “yes” to this […]
Read articleHow To Win At Designing A Salon (Even Your First)
Designing a functional and attractive salon or spa that represents the brand and vision is for some, the most exciting part of opening a business. For others, not knowing where […]
Read article3 SMS Ideas To Boost Men Bookings This Father’s Day
Mother or Father’s Day messages to clients don’t always have the intended effect. That’s something we found out the hard way a good few years ago when we sent out a […]
Read articleThe Better Choices Better Leaders Make: Satisfied vs Loyal
Satisfied vs Loyal. When we frame an idea, a problem, or an opportunity, we are choosing our perspective. Look at a “glass as half-empty,” and we start conserving and protecting. […]
Read articleHow To Add Value To Your Salon’s Appointment Reminders
Did you know that 62% of no-shows occur simply because clients forget when they’re booked in for? Send a quick email and/or SMS appointment reminder and you radically reduce that […]
Read articleThe Better Choices Better Leaders Make: Acknowledge vs Defend
Acknowledge vs Defend. When we frame an idea, a problem, or an opportunity, we are choosing our perspective. Look at a “glass as half-empty,” and we start conserving and protecting. […]
Read articleThe Beast Of Beauty: Diversifying Your Salon Service Offerings
“The beauty industry is a different beast!” That’s what my boss used to tell me when I worked at Urban Retreat. From hairdressers to medispa and beauty, this business had […]
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